ServiceNow: Telecommunications, Media, and Technology Essentials Course Overview

ServiceNow: Telecommunications, Media, and Technology Essentials Course Overview

The ServiceNow Telecommunications, Media, and Technology (TMT) Essentials certification focuses on innovative solutions that help industries streamline their business operations. The certification demonstrates a professional’s adeptness in leveraging ServiceNow technologies for proactive service operations, unified customer experiences, and intelligent automation in the TMT sector. Industries use the certification to validate professionals who can drive digital transformation, boost productivity, and manage work orders effectively. The certification covers essential concepts like incident, problem, and knowledge management, service catalog management, and report generation, among others. Hence, certified professionals can effectively use ServiceNow to achieve operational efficiency in telecom, media, and technology businesses.

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  • Live Online Training (Duration : 24 Hours)
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  • Live Online Training (Duration : 24 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

• Prior understanding of ServiceNow platform functionalities
• Basic knowledge of the telecommunications, media, and technology industries
• Experience in ServiceNow system administration or equivalent
• Familiarity with ServiceNow's cloud services and products
• Ability to understand and implement ServiceNow solutions.
• Overall IT familiarity to grasp technical concepts quickly.

ServiceNow: Telecommunications, Media, and Technology Essentials Certification Training Overview

ServiceNow Telecommunications, Media, and Technology Essentials certification training is focused on providing essential knowledge and skills within these industries, using ServiceNow's innovative platforms. Topics covered often include incident and problem management, change management, configuration management, and IT business management. Trainees also learn how to develop service catalog items, implement user authorization and data security, and utilize reporting and performance analytics in ServiceNow, among other features. The program provides a holistic understanding of management processes in a digital environment.

Why Should You Learn ServiceNow: Telecommunications, Media, and Technology Essentials?

Learning the ServiceNow: Telecommunications, Media, and Technology Essentials course provides vital knowledge in managing digital workflows, improving operational efficiency, and delivering exceptional customer experiences. It equips learners with skills in IT service management, enterprise service management, and cloud services, thereby enhancing their competitive edge in the tech industry.

Target Audience for ServiceNow: Telecommunications, Media, and Technology Essentials Certification Training

- IT professionals in the Telecommunications industry
- Media and Technology Specialists seeking to enhance their skills
- ServiceNow Administrators and Developers in media and tech firms
- Project managers seeking to implement ServiceNow in their TMT projects
- TMT Consultants looking to expand their portfolio with ServiceNow knowledge

Why Choose Koenig for ServiceNow: Telecommunications, Media, and Technology Essentials Certification Training?

- Learn from Certified Instructors who are experts in the field.
- Boost your career with specialized knowledge in Telecommunications, Media, and Technology Essentials.
- Opt for a Customized Training Program that suits your learning style and requirements.
- Enjoy Destination Training at their state-of-the-art training centers.
- Benefit from Affordable Pricing that offers value for money.
- Invest in your education with a Top Training Institute recognized globally.
- Choose from Flexible Dates to match your schedule.
- Enroll in Instructor-Led Online Training from the comfort of your home.
- Explore a Wide Range of Courses available for your learning needs.
- Get an edge with Accredited Training that's recognized by top industry bodies.

ServiceNow: Telecommunications, Media, and Technology Essentials Skills Measured

After completing the ServiceNow: Telecommunications, Media, and Technology Essentials certification training, an individual will gain skills in configuring and managing ServiceNow Telecommunications, Media, and Technology (TMT) solutions. They can effectively use ServiceNow applications and features to streamline business processes in TMT industries. They will gain the capability to transform user requirements into functional and efficient automated processes. The training will further develop their understanding of ServiceNow interfaces, workflows, user management, data management, and reporting functionalities specific to TMT industries.

Top Companies Hiring ServiceNow: Telecommunications, Media, and Technology Essentials Certified Professionals

Major global firms like Accenture, IBM, Deloitte, and TCS actively seek ServiceNow certified professionals. These companies understand the value and necessity of skilled professionals in Telecommunications, Media, and Technology domains. They recognize that such individuals can effectively manage services, streamline operations, and handle incidents using the ServiceNow platform.

Learning Objectives - What you will Learn in this ServiceNow: Telecommunications, Media, and Technology Essentials Course?

The learning objectives of the ServiceNow: Telecommunications, Media, and Technology Essentials course include understanding the functionality and features of ServiceNow and how it can be utilized for business processes in telecommunications, media, and technology sectors. Attendees should be able to leverage ServiceNow to streamline service management, automate tasks, and improve operational efficiency. By the end of the course, participants should gain knowledge on how to customize and configure ServiceNow applications, manage data and workflows, develop user interfaces and use reporting and analytics. Furthermore, participants are expected to attain the necessary skills to implement successful ServiceNow strategies across these industries.