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GRC: Integrated Risk Management (IRM) Implementation Course Overview

GRC: Integrated Risk Management (IRM) Implementation Course Overview

The GRC: Integrated Risk Management (IRM) Implementation course is designed to provide learners with a comprehensive understanding of governance, risk, and compliance (GRC) within the ServiceNow platform. Throughout the course, students will explore various modules that cover the essential aspects of GRC, from the basics to more advanced topics.

In Module 1, learners are introduced to GRC concepts and the ServiceNow GRC architecture, along with relevant user roles. Module 2 delves into policy and compliance, including the management of authority documents and control objectives. Module 3 focuses on entity scoping, a critical component for creating and managing controls. Module 4 covers risk management, teaching students about risk architecture and scoring. Module 5 emphasizes process automation and monitoring through indicators and issue management. Finally, Module 6 provides insights into audit management with lessons on managing engagements and audit testing.

By completing this course, participants can expect to gain valuable skills that will help them in obtaining a GRC certification. The course is one of the key governance and compliance courses that can significantly enhance a professional’s ability to manage risk and ensure compliance within their organization using ServiceNow.

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Course Prerequisites

Sure, here are the minimum required prerequisites for successfully undertaking training in the GRC: Integrated Risk Management (IRM) Implementation course:


  • Basic understanding of GRC (Governance, Risk, and Compliance) concepts.
  • Familiarity with IT and business processes within an organization.
  • Working knowledge of ServiceNow platform navigation and functionality.
  • Experience with data analysis and reporting is beneficial but not mandatory.
  • Knowledge of industry standards and regulatory compliance requirements is helpful.
  • Ability to understand and interpret policy and compliance documentation.
  • Some exposure to risk management practices and methodologies.
  • Basic administrative skills in a computerized environment, such as creating and managing user accounts, roles, and groups.

These prerequisites are designed to ensure that you have a foundational understanding of the concepts and platform that will be covered in the course. With this background, you will be able to fully engage with the material and gain the most from the training.


Target Audience for GRC: Integrated Risk Management (IRM) Implementation

The GRC: Integrated Risk Management (IRM) Implementation course is designed for professionals managing enterprise risks and compliance.


  • Chief Risk Officers (CROs)
  • Risk Managers and Analysts
  • Compliance Officers
  • IT Security Professionals
  • Internal Auditors
  • Process Owners and Managers
  • ServiceNow Administrators and Consultants
  • Governance, Risk, and Compliance Consultants
  • Information Security Managers
  • Enterprise Architects
  • Business Analysts specializing in GRC or IT
  • IT Governance Professionals
  • Data Privacy Officers
  • Legal Professionals involved in data governance and compliance
  • Project Managers implementing GRC solutions
  • IT Professionals seeking to expand their knowledge in ServiceNow GRC


Learning Objectives - What you will Learn in this GRC: Integrated Risk Management (IRM) Implementation?

Introduction to the Course's Learning Outcomes and Concepts:

The GRC: Integrated Risk Management (IRM) Implementation course empowers students with the knowledge to leverage ServiceNow for effective governance, risk, and compliance processes.

Learning Objectives and Outcomes:

  • Understand the foundational concepts of Governance, Risk, and Compliance (GRC) within the ServiceNow platform.
  • Recognize the architecture of ServiceNow GRC and how to navigate its components for optimal use.
  • Identify and manage user roles and permissions to ensure secure and appropriate access to the GRC module.
  • Comprehend the management of authority documents, citations, and the relationship between policies and control objectives.
  • Articulate and apply the policy management process and understand the lifecycle of control management.
  • Define and set up entities within ServiceNow and use them to create and manage controls effectively.
  • Grasp the structure of risk management in ServiceNow, including creating risks, risk relationships, scoring, and advanced functionalities.
  • Learn to automate processes and monitor compliance using indicators, and manage issues and policy exceptions efficiently.
  • Gain proficiency in managing audit engagements, including planning, execution, and audit testing within ServiceNow.
  • Develop a comprehensive understanding of the integration between different GRC components to streamline and strengthen organizational risk management.

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