Koenig’s Happiness Guarantee ensures that all Koenig customers are happy. Happiness means different things to different people. But happiness is a state which is recognized by all. We are happy when we get what we expect. If a Koenig customer is not happy with the service, we are happy to make him/her happy by offering a full refund or a class redo. We expect our students to express their unhappiness during the course.To ensure happiness all around, the refund will exclude courseware cost (if retained by the client).
At Koenig we follow a few simple rules to help us lead a happier life - The Happiness Paradigm