Customer Success Agreement – Terms of Service

Your success is our success. Following is the simple understanding between Koenig and customers to help both succeed.

• In case a student is not satisfied with the delivery of service, the maximum amount refundable is limited to the course fee. Koenig is not responsible for consequential losses.
• Refunds or credit notes are only claimable within one year of payment.

Only for Classroom

• Koenig is not responsible in the case of an accident or an injury. Please have the necessary insurance in place.
• Koenig follows a Bring Your Own Laptop policy. This is both environment and user friendly.