Terms Of Service

Online Training

  • In case you are late / leave early for a session in Online Training, there will be no compensatory class
  • Distribution of the content of training in any form is prohibited.
  • Though in 1-on-1 online training we allow mutually acceptable rescheduling of classes, the max period for availing a 40 hours training is 3 weeks.
  • Student is responsible for recording ILO sessions. Koenig does not record sessions and thus cannot provide recording post the training session.
  • Maximum 2-sessions can be accommodated against non-attendance/cancellations of a training session by the student as per the confirmed training schedule at time of registration. The rescheduled session will be as per mutual convenience.

General (Applicable to all)

  • Electronic Certificate of Participation are provided free-of-cost. Printed are charged @ $10 per print.
  • In case a student is not satisfied with the delivery of service, the maximum amount refundable is limited to the course fee. Koenig will not be responsible for any consequential losses and will NOT refund airfare, accommodation, food cost, testing cost. Refund is only applicable if the student brings his dissatisfaction to the notice of the management within the FIRST week of start of the training or 20% of the course coverage (whichever is less) AND also ceases to attend classes.
  • Non- submission of feedback forms is taken as confirmation that services were satisfactory.
  • If payment is made by Bank Wire Transfer, bank charges have to be borne by the customer.
  • For Oracle training 100% advance is required and is non-refundable
  • If you have registered for a Cisco Official Curriculum, the deposit is not refundable unless you inform us 10 working days prior to the start of the training. This is because Cisco Official Curriculum is ordered 10 working days before start of the training and is not refundable.
  • Courseware for most vendors comes in Digital format. If anyone prefers printed courseware, it can be provided at an additional cost.
  • Overseas credit card payments involve a mark-up of up to 3% due to currency exchange. This is mentioned in Terms and Conditions of every card issuing bank. Koenig charges the credit card in Indian Rupees (at the prevailing exchange rate). When converted into your currency, you can expect to pay 3% more due to the mark-up.
  • The deposit is refundable (not for Oracle) only if request for cancellation is sent at least 3 working days before start of the training.
  • In order to maintain safety, security and discipline for its client, Koenig does not allow visitors inside any of the Koenig apartments.
  • Koenig can assist you in purchasing associated services/goods during your stay at Koenig e.g. flights, books, computer peripherals. If you want Koenig to pay on your behalf, a surcharge of 10% is applicable.
  • Koenig is not responsible in the case of an accident or an injury, whether to you personally or your property during the course of your training. Please ensure that you take all necessary precautions to prevent injury to yourself and your property. Please also have the necessary insurance in place.
  • Koenig is not responsible for theft of belongings during your stay in India/Dubai. Please take necessary precautions.
  • The published prices including accommodation (for the course duration) are subsidized. The cost of accommodation if purchased additionally or separately is substantially more.
  • A student will not make a job offer to an employee of Koenig
  • Refunds or credit notes are only claimable within one year of payment and proof of payment has to be submitted. Beyond one year all claims and credit notes are null and void.
  • Payments not received by due date attract financial charges of 18% per annum.
  • Right of Admission is reserved. In case of disruptive / unreasonable conduct during the course, future courses can be denied. The decision of the Koenig Management will be final in such cases.
  • Prices mentioned in INR (Indian National Rupee) are applicable to Residents of India only.

Classroom Training

  • Koenig follows a Bring Your Own Laptop policy. This is both environment friendly and user friendly. Laptop is available for rent @ INR 1,000 per day plus GST @ 18%
  • Koenig prohibits any kind of Audio and Video recording inside its premises. Only still photography is allowed.
  • SIM card (for international students) are available for $20 (they are relatively cheaper if purchased at the airport – recommended).

Purchases made from REED.co.uk

  • Under this policy, you may cancel your purchase of the course within the period of 14 calendar days from the date on which the contract of purchase is concluded. This is called a "Cancellation Period". Note that if you redeem your voucher during the Cancellation Period, you expressly request us to begin providing the course materials and you acknowledge that you lose your right to cancel the purchase of the course and get any refund for it. In case you decide to cancel your purchase of a course, it can be done in the following way:
  • By filling out Cancellation Form and sending it via (PROVIDER PLEASE INSERT ADDRESS) If you cancel the purchase of a course within 14 calendar days as mentioned above, we will refund you for all payments made as a part of your purchase within 14 calendar days from the day we accept that you are entitled to a refund.