Refund Policy

  • In case a student is not satisfied with the training, the student can claim 100% refund provided he has provided feedback on or before the last date of the course.
  • Koenig is not responsible for consequential losses.
  • Refunds are claimable upto one year of payment.

1-on-1 Training

Though the training schedule is as per the customer, Koenig can request merger of other students who want the same schedule. The customers will be intimated before any such inclusion.

For Classroom Training

  • Koenig is not responsible in the case of an accident or injury. Please have the necessary insurance in place.
  • Koenig follows a Bring Your Own Laptop policy.
  • Koenig is entitled to claim the cancellation fee of 50% of the total purchase amount if the training is cancelled or re-scheduled 10 or less days before the start of the training. Additionally, the same training cannot be re-scheduled more than once..

Most classes are recorded for students and for commercial use as Flexi. You can opt-out from recording of class by making a request in advance

Purchase Order

  • We accept Purchase Orders to book a seat. Refer to Contact Us page for addressing the PO.

Credit Card

  • Online secure payment gateway -  Pay Now (You have option of Buy-Now Pay Later)

Bank Wire Transfer

Koenig Solutions Limited
Sunnyvale, 395 W EL Camino Real, Sunnyvale, CA 94087
Citi Bank N.A. Bank
Account Number:
205769565 (USD)
Swift Code:
Sort Code/ BSB Number/ BIC Number/ Routing Number:


Cheque should be in favour of “Koenig Solutions Limited and sent to below address.

100 Ring Road, Suite 300 (PH)

Garden City, NY 11530.

Cisco CLC / Citrix CTP / VMware Training Credits

Koenig Learning Credits

If you possess Koenig Learning Credits, just mention the reference # when registering. You can pay a deposit against your current year Training Budget and avail training next year.

Koenig Prime

(i) $5,900 for one year (non-refundable)
(ii) 20% discount on all courses