Terms Of Service

Customer Success Agreement

Your success is our success. Following is the simple understanding between Koenig and customers to help us both succeed.

• In case a student is not satisfied with the delivery of service, the maximum amount refundable is limited to the course fee. Koenig is not responsible for consequential losses.
• Refunds or credit notes are claimable upto one year of payment.
• All classes are recorded for quality and commercial use. You can opt out from recording on request.
• 1-on-1 Training additional students may join to make learning more interesting.

Only for Classroom

• Koenig is not responsible in the case of an accident or injury. Please have the necessary insurance in place.
• Koenig follows a Bring Your Own Laptop policy. This is both environment and user friendly.

7 Days or Free

• The course will be free if we are not able to start within 7 days of booking.
• Only applicable for courses on which this logo appears.