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We're here to help you find itKoenig Solutions, established in 1993 as a global leader in IT training and certification, proudly offers the industry's most comprehensive ITIL 4 Foundation certification program. As organizations worldwide increasingly depend on technology to drive business value, ITIL (Information Technology Infrastructure Library) has established itself as the premier framework for IT Service Management (ITSM). The ITIL 4 Foundation certification serves as the essential entry point for professionals seeking to master modern IT service delivery and advance their careers in this dynamic field.
ITIL stands for Information Technology Infrastructure Library. It's the most widely accepted framework for IT service management (ITSM), helping organizations align their IT services with business strategy. The ITIL 4 Foundation certification validates professionals' understanding of fundamental ITSM concepts and their ability to contribute to digital transformation initiatives.
Developed and enhanced in collaboration with a global community of over 4,500 subject matter experts and industry experts, ITIL 4 represents the evolution of this globally recognized framework to meet modern business challenges. ITIL 4 will provide organizations with a flexible framework to address these challenges and the increasingly volatile, uncertain, complex and ambiguous (VUCA) environments in which they operate.
The ITSM market continues to experience unprecedented growth, creating substantial opportunities for certified professionals:
Forecasts suggest the global ITSM market will reach $22.1 billion by 2028 at a CAGR of 15.9%
Gartner predicts that by 2025, 95% of new digital workloads will run on cloud-native platforms, up from 30% in 2021
According to Credly, there are 3,927 job openings related to the ITIL 4 Foundation Certification in the US alone
This explosive growth translates directly into career opportunities for ITIL-certified professionals across all industries.
Core Learning Components:
Service Management Fundamentals: Gain insights into Service Management concepts, understanding how to co-create value and manage service relationships effectively
Seven Guiding Principles: Embrace the core Guiding Principles of ITIL®, learning to apply them in various scenarios
Four Dimensions of Service Management: Dive into the Four Dimensions of Service Management, exploring how to optimize resources and relationships
Service Value System: Experience the Service Value System, and drive Continual Improvement within your organization
ITIL 4 Practices: The course offers a practical look at ITIL® Practices, equipping you with the tools for effective Change control, incident, and Problem management
ITIL 4 Foundation certification delivers exceptional returns on investment:
Average Salary: According to data from ZipRecruiter, as of January 8, 2023, the average annual pay for an ITIL 4 Foundation professional in the United States is $92,090 per year
Higher-End Compensation: Payscale reports the average annual salary for professionals who have ITIL certification as $102,000 per year
Top Earners: The average salary for professionals with ITIL certifications is $112,280
Salary Range: The majority of salaries for this profession fall between $48,500 and $137,000, with top earners making as much as $160,500 per year
Entry-Level Opportunities:
IT Service Desk Analyst
System Administrator
IT Support Specialist
Junior Business Analyst
Mid-Level Positions:
IT Service Manager
Business Relationship Manager
Digital Transformation Consultant
DevOps Engineer
Senior Leadership Roles:
IT Operations Manager
ITSM Consultant
IT Director
Chief Technology Officer
This certification gives employees the knowledge and abilities to combine ITIL processes with agile, lean, and high-velocity principles to succeed in the following roles, IT service manager, Digital transformation consultant, DevOps engineer, etc
Successfully delivered 540 sessions for over 2,836 professionals
Purchase This Course
USD
View Fees Breakdown
| Course Fee | 1,350 |
|
Total Fees (with exam) |
1,350 (USD) |
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
Inclusions in Koenig's Learning Stack may vary as per policies of OEMs
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♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
Inclusions in Koenig's Learning Stack may vary as per policies of OEMs
There are no formal prerequisites for the ITIL® 4 Foundation course.
It is recommended that participants have a basic understanding of IT terminology and IT-related work experience.
Familiarity with IT service management concepts can be beneficial but is not required.
A desire to learn about the ITIL® framework and improve IT service management skills is encouraged.
|
Exam Component |
Details |
|
Exam Name |
ITIL® 4 Foundation |
|
Exam Type |
Multiple Choice Questions (MCQs) |
|
Total Questions |
40 |
|
Passing Score |
65% |
|
Exam Duration |
60 minutes |
|
Language |
English |
|
Exam Provider |
AXELOS |
|
Exam Focus |
Understanding ITIL® 4 principles, service management, service value system, and key concepts |
|
Exam Topics |
Service Management Concepts, Service Value System, Four dimensions of service management, Guiding principles, Service Value Chain, ITIL Practices, Continual Improvement, Service Level Agreement, Key metrics and performance indicators. |
|
Exam Registration |
Through AXELOS accredited training organizations or online platforms |
|
Retake Policy |
Varies by exam provider, typically candidates can retake after a waiting period |
|
Certification Validity |
3 years |
|
Recommended Training |
ITIL® 4 Foundation Certification Training |
Since 1993, Koenig Solutions has established itself as the premier choice for IT certification training:
Global Presence: Training centers across multiple countries
Corporate Partnerships: Trusted by Fortune 500 companies worldwide
AXELOS Accredited: Official partner for ITIL training delivery
Innovation Leader: Pioneering new delivery models and technologies
Expert Instructors with Real-World Experience Passionate about helping professionals excel, I have a wealth of experience in training industry-standard methodologies to ensure ongoing learning and development within organizations
Comprehensive Success Guarantees
Happiness Guarantee: Full satisfaction or complete refund
Guaranteed to Run: Sessions proceed as scheduled regardless of enrollment
Exam Pass Assurance: Additional support for certification success
Flexible Rescheduling: Accommodate changing business needs
Industry-Leading Resources
AXELOS-approved official courseware
Interactive practice exams and assessments
Digital badges and certifications
Post-training career support
Destination Training Learn ITIL 4 Foundation in exotic global locations while combining professional development with cultural experiences.
Corporate Custom Programs Enhance your career with Koenig Solutions' Axelos ITIL 4 Certification and ITIL 4 Foundation courses. Gain expert IT service management skills today!
Hybrid Learning Models Combine the best of classroom instruction with online flexibility for optimal learning outcomes.
Training investment varies based on delivery format and package selection:
Self-Study Programs: $500-$1,000
Instructor-Led Training: $1,500-$2,500
Corporate On-Site Training: Custom pricing based on requirements
Exam Vouchers: Often included in comprehensive training packages
Many ITIL training courses come with exam vouchers and are cheaper than the actual PeopleCert exam fee since accredited training organizations get reduced prices on exams
Leading corporations like IBM, Accenture, Deloitte, and HP seek professionals adept in ITIL frameworks to optimize IT services , making Koenig-trained professionals highly sought after in the marketplace.
ITIL 4 encourages a customer-centric approach to the creation, design and/or management of IT-enabled products and services to ensure your customers are always front of mind. This approach is critical when customer demands and desires are continually evolving and organizations are facing pressure from competitors and digital natives.
Drive your business forward with comprehensive, practical and proven guidance that has been supporting global organizations for over 30 years. Upskill and reskill your teams in The ITIL 4 Managing Professional and the ITIL 4 Strategic Leader designations to ensure they have the deeper knowledge, skills and guidance for addressing evolving organizational challenges and maximizing the opportunities of the modern service economy and VUCA environments.
The Foundation certification opens doors to advanced specializations:
ITIL Managing Professional (MP)
ITIL 4 Specialist: Create, Deliver and Support
ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4 Specialist: High-Velocity IT
ITIL 4 Strategist: Direct, Plan and Improve
ITIL Strategic Leader (SL)
ITIL 4 Strategist: Direct, Plan and Improve
ITIL 4 Leader: Digital and IT Strategy
ITIL Practice Manager (PM)
Specialized focus on specific ITIL practices
Mix-and-match modular approach
ITIL Master
The pinnacle of ITIL expertise
Awarded based on demonstrated real-world application
