Privacy Policy

Koenig Solutions collects certain information from individuals using our services, such as name, contact number, email address, residential address, and work information. We collect this information during the following situations:

  • When you submit information through a lead generation form, send us direct messages, or call us.
  • When you register for a particular course.
  • When you communicate with Koenig for further assistance. 
  • When you make a payment for any service. 
  • When you connect with us through our social media profiles/pages/groups. 

Information collected on our website is kept confidential and not passed to third-party organizations for marketing or promotional purposes. We will NOT store, sell, share, rent, or lease your credit/debit card details or any other personally identifiable information with any third party. 

Koenig Solutions uses cookies, tracking pixels, and related technologies from third parties like Google, Facebook, and affiliate marketing agencies. Cookies are small data files stored on your device by third-party tools. We use cookies dropped by us or third parties for various purposes, including operating and personalizing the website. Additionally, cookies may be used to track your website usage and target ads to you on other websites.

If you provide your email address, you may receive occasional emails from us relating to our services. If you do not wish to receive such emails, please inform us at info@koenig-solutions.com. You will not receive any future emails from us upon your request.

Some spam filters are overly cautious, and as a result our email might not always reach you. To ensure we address your inquiries promptly, we may send a follow-up email using an alternate email address (koenigindia@gmail.com) if we don't receive a delivery confirmation or reply to our initial email.

We may occasionally change or update the Website Policies and Terms & Conditions to meet requirements and standards. Therefore, we encourage users to frequently visit these sections to stay updated about changes on the website. Changes will take effect when posted on the website.

Policy for Middle East (Koenig Solutions, Dubai)

In addition to the abovementioned Privacy Policy, the following terms & conditions apply to our Dubai operations:

  • Any dispute arising from this website will be governed by the laws of UAE.
  • UAE is our country of domicile. 
  • Payment details are submitted directly to our payment provider via a secure connection.  
  • The cardholder must retain copies of transaction records and merchant policies. 

Live Online Training sessions are recorded and can be used for commercial purposes, such as "Flexi”

Method of Payment

  • We accept online payments using privacy-policy-page-payment-icons.webp
  • We accept credit/debit cards in USD, GBP, EUR, AED & INR currencies.

Delivery/Shipment Policy

  • Koenig Solutions Pvt. Ltd. will NOT deal with or provide services or products to any OFAC sanctions countries, following UAE law.
  • Multiple shipments/delivery may result in multiple postings to the card. 

Refund Policy

  • Refunds will be done only through the Original Mode of Payment.