Red Hat OpenStack Administration II: Day 2 Operations for Cloud Operators (CL210) Course Overview

Red Hat OpenStack Administration II: Day 2 Operations for Cloud Operators (CL210) Course Overview

The Red Hat OpenStack Administration II: Day 2 Operations for Cloud Operators (CL210) course is designed to equip system administrators with the expertise to manage and troubleshoot Red Hat OpenStack Platform. This hands-on training covers the essential skills for cloud operators to maintain a healthy and efficient OpenStack environment.

Participants will learn to navigate the OpenStack architecture, integrate Identity management with Red Hat Identity Management, Manage images, storage, and networking, and automate cloud applications. They'll also gain insights into Managing compute resources and Troubleshooting common OpenStack issues.

Upon completion of the course, learners will be prepared to take the Red Hat Certified System Administrator in Red Hat OpenStack exam (EX210), which validates their ability to create, configure, and manage private clouds using Red Hat OpenStack Platform. This certification serves as a testament to their proficiency in day-to-day operations and can enhance their professional credibility in the cloud computing domain.

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Course Prerequisites

To ensure that you are well-prepared for the Red Hat OpenStack Administration II: Day 2 Operations for Cloud Operators (CL210) course, the following prerequisites are recommended:


  • Basic understanding of Linux command line operations, as you will be working extensively within a Linux environment.
  • Familiarity with the core principles of cloud computing and the fundamentals of Red Hat Enterprise Linux (RHEL) or similar Linux distributions.
  • Prior completion of the Red Hat OpenStack Administration I (CL110) course or equivalent experience in OpenStack is highly beneficial for understanding course material.
  • Knowledge of network management, including an understanding of subnets, VLANs, and IP addressing, will aid in grasping OpenStack networking concepts.
  • Basic familiarity with the concepts of virtualization and infrastructure-as-a-service (IaaS) can be helpful.
  • Ability to use a text editor, such as vi or nano, for editing configuration files and scripts.

These prerequisites are intended to provide you with a foundation for the training and are not meant to be barriers to entry. If you have a willingness to learn and a commitment to expanding your technical expertise, the CL210 course can be an excellent opportunity to advance your skills in cloud operations.


Target Audience for Red Hat OpenStack Administration II: Day 2 Operations for Cloud Operators (CL210)

Red Hat OpenStack Administration II (CL210) is tailored for cloud operators responsible for day-to-day operations on OpenStack.


  • Cloud Administrators
  • System Administrators
  • IT Operations Staff
  • Infrastructure Architects
  • Deployment Engineers
  • Systems Design Engineers
  • IT Professionals with Red Hat OpenStack experience
  • DevOps Engineers with a focus on cloud services
  • Technical IT Professionals involved in cloud storage solutions
  • Network Engineers focused on network capabilities within OpenStack


Learning Objectives - What you will Learn in this Red Hat OpenStack Administration II: Day 2 Operations for Cloud Operators (CL210)?

Introduction to Learning Outcomes

Gain proficiency in Red Hat OpenStack Platform through the CL210 course, mastering day-to-day operations and management of cloud resources, from network configuration to troubleshooting techniques.

Learning Objectives and Outcomes

  • Understand the architecture and environment of Red Hat OpenStack Platform, focusing on the role and functions of undercloud components.
  • Identify and configure shared services on the OpenStack control plane, ensuring secure and efficient endpoint communication.
  • Integrate and manage identity services using Red Hat Identity Management to enhance security and user management within the OpenStack ecosystem.
  • Build and customize images with diskimage-builder and utilize cloud-init to automate instance configuration during deployment.
  • Explore and manage persistent storage options within OpenStack, with an emphasis on the features of Red Hat® Ceph Storage.
  • Manage and optimize OpenStack networking, including various network types and performance enhancements with Open Virtual Network.
  • Perform essential compute node administration, including live migration, evacuation, and management of compute resources.
  • Master the use of orchestration tools to automate cloud application deployment, writing and utilizing templates in the Heat Orchestration Template (HOT) language.
  • Develop troubleshooting skills using recommended diagnostic tools and methodologies to resolve OpenStack operational issues.
  • Apply the knowledge acquired through the course to build and launch instances with custom images in a comprehensive review exercise.

Technical Topic Explanation

Identity management with Red Hat Identity Management

Identity management with Red Hat Identity Management is a system that helps organizations secure and manage user identities and credentials. It provides tools for automating and overseeing user access to network resources based on policies for a more secure IT environment. Red Hat Identity Management simplifies administration, strengthens compliance, and enhances security. Features include centralized authentication, access control, and integration with a variety of systems, all aimed at streamlining the management of identities across an enterprise. This solution is particularly important for larger, more complex environments looking to maintain control and visibility over their operations.

Manage images

Managing images in the context of Red Hat technologies, particularly in courses like CL210 and EX210, involves handling and organizing virtual machine and container images on Red Hat systems. This skill is essential for optimizing the deployment, scaling, and management of applications. An image serves as a complete template for these environments, including the system state and applications, ensuring consistency across development, testing, and production environments. Effective image management enhances system reliability and efficiency, key components in modern IT infrastructures.

Managing compute resources

Managing compute resources involves the efficient allocation, usage, and monitoring of computer system resources like CPU, memory, and storage. The goal is to optimize the performance and cost-effectiveness of IT environments. This management ensures that applications running on servers, whether on-premises or in a cloud environment, have enough resources to perform optimally without waste. Techniques include scaling resources based on demand, balancing loads to prevent any single server from becoming overwhelmed, and actively monitoring system performance to address issues proactively. Effective management of compute resources helps maintain system stability and enhances overall IT operations efficiency.

Troubleshooting common OpenStack issues

Troubleshooting common OpenStack issues involves identifying and resolving problems within the OpenStack cloud platform. Key areas to focus on include network connectivity, service configuration, and resource allocation. Check for erroneous settings in Neutron for network issues, ensure Glance and Nova services are properly configured for instance management problems, and verify that Keystone is correctly set up for authentication issues. Monitoring system logs and using OpenStack's diagnostic tools can help pinpoint specific problems. Effective troubleshooting ensures the robust performance and reliability of the OpenStack environment, essential for managing scalable cloud infrastructures.

Cloud computing

Cloud computing is the delivery of various computing services including servers, storage, databases, networking, software, analytics, and intelligence over the internet ("the cloud") to offer faster innovation, flexible resources, and scalable economy. It allows businesses and individuals to use powerful computing resources and data storage without direct active management and large investments in physical hardware. The cloud service platforms can be public, private, or hybrid, giving users the flexibility to choose depending on their security and operational needs. Cloud computing typically operates on a pay-as-you-go pricing model which helps in reducing operational costs.

OpenStack architecture

OpenStack is a set of software tools for building and managing cloud computing platforms for public and private clouds. OpenStack architecture is modular, meaning it's composed of several integrated components that control hardware pools of processing, storage, and networking resources throughout a data center. Users manage it through a web-based dashboard, command-line tools, or a RESTful API. It is an open-source software, meaning anyone can access, modify, and distribute its code. This makes OpenStack a flexible and adaptable solution for managing large pools of compute, storage, and networking resources within an organization.

Red Hat OpenStack Platform

Red Hat OpenStack Platform is an open-source cloud computing platform that helps manage large pools of compute, storage, and networking resources across a data center. Used primarily by businesses to build and manage public or private clouds, it allows administrators and users to provision resources through a user-friendly interface. The platform is scalable and offers enhanced security features, making it suitable for handling complex, sensitive, and large-scale cloud operations. It's supported by Red Hat, known for providing robust enterprise-grade software solutions. Red Hat OpenStack is ideal for organizations needing flexible and cost-effective solutions for managing and deploying cloud services.

Target Audience for Red Hat OpenStack Administration II: Day 2 Operations for Cloud Operators (CL210)

Red Hat OpenStack Administration II (CL210) is tailored for cloud operators responsible for day-to-day operations on OpenStack.


  • Cloud Administrators
  • System Administrators
  • IT Operations Staff
  • Infrastructure Architects
  • Deployment Engineers
  • Systems Design Engineers
  • IT Professionals with Red Hat OpenStack experience
  • DevOps Engineers with a focus on cloud services
  • Technical IT Professionals involved in cloud storage solutions
  • Network Engineers focused on network capabilities within OpenStack


Learning Objectives - What you will Learn in this Red Hat OpenStack Administration II: Day 2 Operations for Cloud Operators (CL210)?

Introduction to Learning Outcomes

Gain proficiency in Red Hat OpenStack Platform through the CL210 course, mastering day-to-day operations and management of cloud resources, from network configuration to troubleshooting techniques.

Learning Objectives and Outcomes

  • Understand the architecture and environment of Red Hat OpenStack Platform, focusing on the role and functions of undercloud components.
  • Identify and configure shared services on the OpenStack control plane, ensuring secure and efficient endpoint communication.
  • Integrate and manage identity services using Red Hat Identity Management to enhance security and user management within the OpenStack ecosystem.
  • Build and customize images with diskimage-builder and utilize cloud-init to automate instance configuration during deployment.
  • Explore and manage persistent storage options within OpenStack, with an emphasis on the features of Red Hat® Ceph Storage.
  • Manage and optimize OpenStack networking, including various network types and performance enhancements with Open Virtual Network.
  • Perform essential compute node administration, including live migration, evacuation, and management of compute resources.
  • Master the use of orchestration tools to automate cloud application deployment, writing and utilizing templates in the Heat Orchestration Template (HOT) language.
  • Develop troubleshooting skills using recommended diagnostic tools and methodologies to resolve OpenStack operational issues.
  • Apply the knowledge acquired through the course to build and launch instances with custom images in a comprehensive review exercise.
Red Hat OpenStack Administration II: Day 2 Operations for Cloud Operators (CL210)