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CompTIA A+ 1101-1102

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The CompTIA A+ 1101-1102 course equips aspiring IT support specialists, help desk technicians, and field service technicians with foundational skills in hardware, networking, mobile devices, and troubleshooting—solving the critical industry gap of 96% of HR managers who use IT certifications as hiring criteria. With hands-on training in virtualization, cloud computing, and security, this CompTIA course validates the core competencies needed to launch a career in IT.

This course prepares learners for the CompTIA A+ certification (220-1101 and 220-1102), combining official vendor-authorized courseware with 30-day lab access for real-world practice. Graduates gain the confidence and skills to pass the exams and advance into roles like desktop support specialist or junior systems administrator, setting the foundation for higher-paying IT careers.

40 Hours (5 Days)
Live Online / Classroom
187+ professionals trained

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Course Overview

The CompTIA A+ 1101-1102 course by CompTIA is designed to equip aspiring IT professionals with foundational skills required to pass the Core 1 (220-1101) and Core 2 (220-1102) certification exams. This comprehensive training program is tailored for individuals pursuing roles such as Help Desk Technician, Field Service Technician, and Desktop Support Specialist. With nearly 700,000 open tech support positions in the U.S. in 2021—a number projected to grow—CompTIA A+ remains the most requested certification by employers, including major organizations like Dell, HP, Verizon, and the U.S. Department of Defense. The curriculum emphasizes real-world technical competencies in hardware, networking, mobile devices, and troubleshooting, aligning with the needs of today’s hybrid workforce.

Students engage with key technologies including Windows 10 and 11, macOS, Linux, Android, and iOS, while also mastering networking fundamentals, cloud computing concepts, and client-side virtualization. The hands-on lab component, delivered through virtual platforms, allows learners to configure SOHO networks, deploy and troubleshoot RAID arrays, diagnose display and connectivity issues, and resolve hardware failures. One real-world scenario involves simulating a full system diagnostic and repair process for a malfunctioning laptop, including component replacement and OS reinstallation. Using performance-based labs, students gain practical experience with tools such as command-line interfaces, disk management utilities, and remote access software, ensuring they develop the skills needed to support end-user devices in diverse environments.

Earning the CompTIA A+ certification validates essential IT skills recognized globally and serves as a critical stepping stone toward advanced credentials like Network+ and Security+. Certified professionals command a median national salary of $52,690, according to the CompTIA IT Employment Snapshot, with strong career advancement potential. Koenig Solutions enhances preparation with official CompTIA courseware, expert-led instruction, and a Guaranteed-to-Run class schedule, ensuring learners receive structured, hands-on training. Completing the CompTIA A+ 1101-1102 training empowers students to confidently enter the IT workforce, ready to support modern technology infrastructures and pursue long-term careers in cybersecurity, network administration, or systems management.

What You'll Learn

Configure mobile device hardware and accessories for the CompTIA A+ 1101-1102 certification, ensuring optimal performance and compatibility
Deploy networking protocols and wireless configurations in line with the CompTIA A+ 1101-1102 standards to establish reliable connections
Implement hardware components and storage devices as specified in the CompTIA A+ 1101-1102 curriculum to build robust systems
Secure operating systems and data with encryption techniques covered in the CompTIA A+ 1101-1102 training to protect against threats
Troubleshoot hardware and network issues efficiently using diagnostic tools taught in the CompTIA A+ 1101-1102 course to minimize downtime
Manage virtualization and cloud computing environments following the CompTIA A+ 1101-1102 framework to support modern IT infrastructures

Prerequisites

Recommended knowledge before taking this course
  • While there are no mandatory prerequisites for the CompTIA A+ 1101-1102, CompTIA recommends 9-12 months of hands-on lab or field experience to ensure candidate success.
  • Candidates should possess foundational knowledge of hardware, networking, and virtualization, which are the primary focus areas of the CompTIA A+ 1101 exam.
  • Candidates should possess foundational knowledge of operating systems, security, software troubleshooting, and operational procedures, which are the primary focus areas of the CompTIA A+ 1102 exam.
  • Practical experience with configuring and troubleshooting common PC hardware components, including CPUs, RAM, and storage devices, is recommended for the 1101 hardware domain.
  • Familiarity with diverse operating systems such as Windows, macOS, Linux, and mobile platforms is required to effectively navigate the 1102 software and security domains.
  • A baseline understanding of networking protocols and connectivity, including TCP/IP, DNS, DHCP, and wireless standards, is necessary for success in the 1101 networking domain.
  • Proficiency in applying security fundamentals, including authentication, encryption, and malware mitigation strategies, is essential for the 1102 security domain.
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Certification Exam

Everything you need to know about the 220-1101 certification exam

Exam Details
Exam Name
220-1101
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Mastering Mobile Devices
Deploy and configure laptop hardware Service internal laptop display components Optimize essential laptop feature sets Analyze diverse mobile device architectures Integrate and configure mobile peripherals Establish secure mobile network connectivity Provide expert mobile application support Execute reliable mobile device synchronization
2
Day 2– CompTIA A+ 1101-1102 Networking
Evaluate TCP and UDP protocol functions Identify core enterprise network hardware Install robust SOHO wired/wireless networks Compare modern wireless networking protocols Summarize critical network host services Explain advanced network configuration concepts Compare high-speed Internet connection types Utilize professional networking diagnostic tools
3
Day 3– Core Hardware Infrastructure
Explain cable standards and purposes Identify standard hardware connector types Install high-performance system RAM types Select and mount reliable storage devices Install modern motherboards and CPUs Configure efficient power supply units Install essential peripheral hardware devices Set up SOHO multifunction printing devices
4
Day 4– Virtualization and Cloud Computing
Compare essential cloud computing concepts Configure secure client-side virtualization Identify IaaS, PaaS, and SaaS models Summarize key cloud service characteristics Implement scalable virtual desktop infrastructure Configure optimized virtual machine resources Apply mandatory virtualization security requirements Evaluate complex cloud migration scenarios
5
Day 5– Hardware and Network Troubleshooting
Apply systematic CompTIA troubleshooting methodology Troubleshoot motherboard, RAM, and CPU Diagnose critical power supply failures Troubleshoot hard drives and RAID arrays Resolve complex video and display issues Fix common enterprise printer malfunctions Diagnose persistent wired network issues Troubleshoot wireless connectivity performance problems

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Hands-On Lab

Live Lab Sandbox

Real Environment

Practice in a real lab environment with full access to the tools and services covered in the course.

30+ Guided Labs

30+

Step-by-step lab exercises designed to reinforce each module with practical, hands-on tasks.

Lab Manual Included

Full Guide

Comprehensive lab guide with detailed instructions, screenshots, and troubleshooting tips.

Post-Training Access

30 Days

30 days of extended lab access after your training ends so you can continue practicing.

Career Outcomes

88%

of 220-1101 certified professionals report career advancement within 6 months

Salary Impact

+16%

Average salary increase reported after obtaining the 220-1101 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Help Desk Technician
  • IT Support Specialist
  • Field Service Technician
  • Desktop Support Analyst
  • Tier I Support Specialist
  • Systems Support Technician

Companies Hiring

5,000+
Dell HP Intel Nissan Blue Cross Blue Shield General Dynamics Best Buy/Geek Squad Verizon Wells Fargo U.S. Department of Defense (DoD)

and 5,000+ organizations worldwide seeking 220-1101 certified professionals

Meet Your Instructor

👤
Nityanand Thakur
15+
Years Exp.
5,000+
Students
4.9
Avg Rating

As a seasoned security management professional with over 17 years of experience, I have developed a wealth of expertise in security audit, testing, and consulting. My knowledge spans various domains, including information security audit, control design, ISO 27001 implementation, and ISMS, design security solution for protection of information asset, with CISSP /CISM/CISA/CCISO /CISMP. Throughout my career, I have established a reputation for delivering comprehensive and effective security solutions that meet the unique needs of each organization I serve. My extensive experience has equipped me with the ability to identify vulnerabilities and develop practical solutions that effectively mitigate risks. As a result, I have helped numerous organizations improve their security posture and achieve compliance with regulatory requirements.

Auditor Exp: With over 7 years as an IT Auditor, my extensive experience includes enhancing security protocols, optimizing risk management processes, and contributing significantly to teams managing IT controls across various platforms.

Led a team of 5 auditors that conducted in-depth analysis of IT infrastructure, resulting in the enhancement of the firm's cybersecurity measures.Contributed to the development of the firm's disaster recovery and business continuity plan, improving downtime response by 40%.Managed and improved internal control processes for cloud-based systems, reducing potential vulnerabilities by 20%.Streamlined the software development lifecycle process with cross-functional teams, increasing productivity.

 

Certified  SSCP [System Security Certified Professional]  , for system security and management,

CISSP, Certified Information System Security Professional

CISM, Certified Information Security Manager, 

CISA, Certified Information Systems Auditor

CCSE  Certified Cloud security Engineer.

CCSK - Certified Cloud Security Knowledge.

CCISO -- Certified Chief Information Security Engineer.

CISMP - Certified Information Security Management Professional.

Total Experience: 17+(in years)

Domain: Information Security Management, Security Testing, Security Audit

Key Competencies: Cyber Security / Information Security   Consultant/ Compliance /Audit/ Backup Management, Cloud Security, Scada Security

Associated with Koenig since February-2011.

Associated with HCL Infosystems Ltd, from 2007 to 2011

Associated with Koenig since February-2011.

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
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Average Rating
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    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
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    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
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    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
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    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

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    AZ-305 Expert ✓ Verified
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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

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    Security Analyst

    SC-300 Certified ✓ Verified
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    AI Engineer

    AI-102 Certified ✓ Verified
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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

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    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the 220-1101 training course

Is the CompTIA A+ 1101-1102 certification exam included in the training, and what is the exam fee if purchased separately?
The CompTIA A+ 1101-1102 exam is not included in Koenig's training by default but remains an optional purchase. Each exam, 220-1101 and 220-1102, costs $253 USD as a separate voucher. Candidates must pass both to earn this CompTIA certification.
What training formats does Koenig offer for CompTIA A+ 1101-1102, and are they Guaranteed-to-Run?
Koenig offers live online, 1-on-1, classroom, self-paced Flexi, and Fly-Me-A-Trainer formats for CompTIA A+ 1101-1102. All formats are Guaranteed-to-Run. This ensures training proceeds even with one participant, providing scheduling reliability and flexibility for IT professionals globally.
How long is lab access provided, and what type of lab environment is used for CompTIA A+ 1101-1102 training?
Koenig provides hands-on lab access for 6 months post-delivery via its LET Platform. This cloud-based virtual environment simulates real-world IT scenarios. These labs are an optional add-on designed to reinforce CompTIA A+ 1101-1102 technical skills effectively.
What is Koenig's rescheduling and cancellation policy for CompTIA A+ 1101-1102 training?
Koenig maintains a flexible rescheduling and cancellation policy for CompTIA A+ 1101-1102 courses. Participants can change dates with advance notice. Specific terms and potential fees appear in Koenig's Terms of Service to minimize disruption for learners.
How many questions are on the CompTIA A+ 1101-1102 exams, what types are they, and what are the passing scores and time limits?
Each CompTIA A+ 1101-1102 exam features up to 90 questions, including performance-based, drag-and-drop, and multiple-choice items. You have 90 minutes per exam. Passing scores are 675 for 220-1101 and 700 for 220-1102 on a 100–900 scale.
How long is the CompTIA A+ 1101-1102 certification valid, and what is the renewal process and cost?
The CompTIA A+ 1101-1102 certification is valid for three years. Renew via the CompTIA Continuing Education (CE) program. Renewal requires 20 CEUs or passing the latest exam version. Annual CE fees apply to maintain your active certification status.
What post-training support does Koenig provide after completing the CompTIA A+ 1101-1102 course?
Koenig provides 6 months of access to recorded sessions, optional doubt-clearing, and lab access. Self-paced Flexi learners can also book additional live 1-on-1 sessions with expert trainers for deep clarification and career guidance after CompTIA A+ 1101-1102.
What are the recommended prerequisites or experience needed before taking the CompTIA A+ 1101-1102 training and exam?
CompTIA recommends 12 months of hands-on experience in help desk or desktop support roles. While no formal prerequisites exist, this foundational CompTIA A+ 1101-1102 training is ideal for entry-level IT professionals seeking industry-recognized, high-value credentials.
What is the average salary impact or career benefit after earning the CompTIA A+ 1101-1102 certification?
Earning CompTIA A+ 1101-1102 certification qualifies you for roles like help desk technician or desktop support analyst. Average U.S. salaries range from $40,000 to $60,000 annually, according to industry salary surveys and current job market data.
How does Koenig's instructor-led training for CompTIA A+ 1101-1102 compare to self-study options in terms of pass rates and effectiveness?
Koenig’s instructor-led CompTIA A+ 1101-1102 training offers structured learning, live doubt resolution, and hands-on labs. This approach yields higher pass rates than self-study. Learners gain expert guidance and real-time feedback, significantly boosting exam readiness and knowledge retention.
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