ITIL Strategic Leader: Digital and IT Strategy Training Course


ITIL 4 Digital and IT Strategy Certification Training Course Overview

This ITIL® 4 Digital and IT Strategy certification course focuses mainly on the challenges related with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success.

This ITIL® 4 Digital and IT Strategy course is ideal for participants who wanted to develop their essential skill which is required to overcome digital disruption from new technologies. The course is taught through interactive case studies and practical hands-on exercises.  The course ensures participants will learn a structured and flexible approach for addressing service management challenges as well as how to get the most value from their digital property.

This course is one of two modules required to obtain the ITIL 4 Strategic Leader (SL) designation. This course adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

Audience

  • IT and business directors
  • HOD’s
  • Business leaders,
  • Business professionals
  • Anyone who are looking for guidance to craft a digital vision, shape an IT and business strategy, and drive organizational change.

 

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ITIL Strategic Leader: Digital and IT Strategy Training Course (Duration : 24 Hours) Download Course Contents

Live Virtual Classroom
Group Training 1250

09 - 11 May
09:00 AM - 05:00 PM CST
(8 Hours/Day)
07 - 09 Jun
09:00 AM - 05:00 PM CST
(8 Hours/Day)
05 - 07 Jul
09:00 AM - 05:00 PM CST
(8 Hours/Day)
GTR=Guaranteed to Run
1-on-1 Training (GTR) 1450
4 Hours
8 Hours
Week Days
Week End


Start Time : At any time

12 AM
12 PM

Classroom training is available in select Cities
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Modules

  • Digital, Information, and Communication Technology
  • Digital Transformation
  • Services, Products, and Competitive Advantage
  • Tiers of Strategy
  • Business Models
  • Operating Models
  • Opportunity and Demand
  • Value
  • Governance
  • ITIL Guiding Principles
  • Continual Improvement
  • ITIL Practices
  • Disruptions
  • Vision
  • Digital Disruptions
  • Balanced Strategic Focus
  • Positioning Tools forDigital Organizations
  • Assignment 1: Digital Disruption and Digital Positioning
  • Environmental Analysis
  • Opportunity Analysis
  • Digital Readiness Assessment
  • Strategy Planning
  • Financial Aspects of Digital and IT Strategy
  • Business Models for Strategy Planning
  • Portfolio Optimization
  • Strategic Approaches for Digital Organizations
  • Strategic Approaches for Operational Excellence
  • Strategic Approaches to Evolution
  • Strategic Approaches to Social Responsibility and Sustainability
  • Assignment 2: Strategic Approaches for Digital Organizations
  • How Strategies are Implemented
  • Coordinating Strategy and Strategic Initiatives
  • Leading Digital Transformation
  • Digital Leadership
  • Assignment 3: Strategy Planning and Communication
  • Key Facts About Measurement
  • Measuring a Strategy
  • Instrumenting Strategy
  • Long-Term Momentum: Ensuring Organizational Viability
  • Short-Term Momentum: Parallel Operation
  • Assignment: Digital Strategy in VUCA Environment
  • Managing Innovation
  • Formal Approach to Innovation Management
  • Culture that Supports Innovation
  • Approaches to Innovation
  • Evaluating and Adopting Emerging Technology
  • Risk Management
  • Risk Identification
  • Risk Posture
  • Risk Treatment
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Course Prerequisites

Prerequisite

  • A minimum of three years of IT managerial experience
  • ITIL 4 Foundation

Upon completion of the course, you will be able to accomplish:

  • Knowing to demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities
  • Understanding on how to leverage digital strategy to react to digital disruption
  • Understanding the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
  • Knowing of how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
  • Able to understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
  • Understanding  the risks and opportunities of Digital and IT Strategy
  • Understanding the steps and techniques involved in defining and advocating for a Digital and IT Strategy
  • Understand how to implement a Digital and IT Strategy

 



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