ITIL® Strategic Leader: Digital and IT Strategy Training Course

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ITIL® 4 Digital and IT Strategy Course Overview

This ITIL® 4 Digital and IT Strategy certification course focuses mainly on the challenges related with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success.

This ITIL® 4 Digital and IT Strategy course is ideal for participants who wanted to develop their essential skill which is required to overcome digital disruption from new technologies. The course is taught through interactive case studies and practical hands-on exercises.  The course ensures participants will learn a structured and flexible approach for addressing service management challenges as well as how to get the most value from their digital property.

This course is one of two modules required to obtain the ITIL® 4 Strategic Leader (SL) designation. This course adds a new perspective to the ITIL®suite and elevates the discussion around ITIL®concepts to a strategic level among business leaders and aspiring leaders.

Audience

  • IT and business directors
  • HOD’s
  • Business leaders,
  • Business professionals
  • Anyone who are looking for guidance to craft a digital vision, shape an IT and business strategy, and drive organizational change.

Learning Objectives

Upon completion of the course, you will be able to accomplish:

  • Knowing to demonstrate the use of the ITIL® guiding principles in Digital and IT Strategy decisions and activities
  • Understanding on how to leverage digital strategy to react to digital disruption
  • Understanding the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
  • Knowing of how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
  • Able to understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
  • Understanding  the risks and opportunities of Digital and IT Strategy
  • Understanding the steps and techniques involved in defining and advocating for a Digital and IT Strategy
  • Understand how to implement a Digital and IT Strategy

 

 

The 1-on-1 Advantage

Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option

4-Hour Sessions

Destination Training
(Dubai/London/Sydney
New York/Delhi/Goa
Singapore)

Flexi
(Video Recording of Live Online)

You will learn:

Module 1: Key Concepts of Digital and IT Strategy
  • Digital, Information, and Communication Technology
  • Digital Transformation
  • Services, Products, and Competitive Advantage
  • Tiers of Strategy
  • Business Models
  • Operating Models
  • Opportunity and Demand
  • Value
  • Governance
  • ITIL® Guiding Principles
  • Continual Improvement
  • ITIL® Practices
  • Disruptions
  • Vision
  • Digital Disruptions
  • Balanced Strategic Focus
  • Environmental Analysis
  • Financial Aspects of Digital and IT Strategy
  • Business Models for Strategy Planning
  • Portfolio Optimization
  • Strategic Approaches for Digital Organizations
  • Strategic Approaches for Operational Excellence
  • Strategic Approaches to Evolution
  • Strategic Approaches to Social Responsibility and Sustainability
  • Assignment 2: Strategic Approaches for Digital Organizations
  • How Strategies are Implemented
  • Coordinating Strategy and Strategic Initiatives
  • Leading Digital Transformation
  • Digital Leadership
  • Assignment 3: Strategy Planning and Communication
  • Key Facts About Measurement
  • Measuring a Strategy
  • Instrumenting Strategy
  • Long-Term Momentum: Ensuring Organizational Viability
  • Short-Term Momentum: Parallel Operation
  • Assignment: Digital Strategy in VUCA Environment
  • Managing Innovation
  • Formal Approach to Innovation Management
  • Culture that Supports Innovation
  • Approaches to Innovation
  • Evaluating and Adopting Emerging Technology
  • Risk Management
  • Risk Identification
  • Risk Posture
  • Risk Treatment
Live Online Training (Duration : 24 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1850 + If you accept merging of other students. (Include Exam) Incl. Official Courseware
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1600 (Include Exam)Per Participant Incl. Official Courseware
Online
06 - 08 Feb 09:00 AM - 05:00 PM CST
(8 Hours/Day)
Online
06 - 08 Mar 09:00 AM - 05:00 PM CST
(8 Hours/Day)
Can’t Attend Live Online? Click to Buy Flexi For Only $99 (Video Recording of Live Online)
Course Prerequisites

Prerequisite

  • A minimum of three years of IT managerial experience
  • ITIL® 4 Foundation

 

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?
Student Name Country Feedback Rating
Abu United States A1. Yes, she was very clear & a strong mastery of both English & Azure platforms hence following was easy. She was also patient and was answering every question asked, she also shared material & tips on how to pass the exam, Well done, and keep it up.
Nick Barker United States A1. Calm and understanding, she not only kept the course running well but also took time to help those with lots of questions. Very well done.
Robin Johnson United States A2. Individual attention during training, excellent customer service and coordination. Neha has been ever so helpful and is definitely an asset to Koenig.
Shivani Prasad United States A1. The trainer was great and his teaching methods were incredible. He used different teaching methods to ensure I was learning well. A fun trainer with lots of patience and understanding.
Adam United States A1. The trainer was very knowledgeable and well prepared about the presentation/training subject, with a positive attitude towards students and making every effort in answering questions during the training session. Top-notch service!
Suresh United States A1. Exceptional... recommend to everyone!
Shyam Vaddakapett United States A1. My trainer, Mohit Kakkar was excellent as he focused on hands-on assignments to supplement the concepts of AZ 900. The training coordinator Jasmeet as well as the ops manager Sheshadri are also very professional and customer-centric. I recommend Koenig for training courses, and I will take some more courses with them soon.
Gilles Chirlias United States A1. Chavi was a great teacher, I have learned a lot from her. I would like to have her for the next training, which would be the AZ 301 and AZ 500.
Abdulrahman Saad Alshahrani United States A1. Excellent trainer. I will take another course with him someday. He deserves a good appreciation from his Manager.
Anonymous United States https://www.youtube.com/watch?v=sqC40CFfBYI

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FAQ's

1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
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The Fee includes:
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In 1-on-1 you can select your own schedule, other students can be merged but you select the schedule. Choose 1-on-1 if published schedule do not meet your requirement. If you also want a private session, opt for 1-on-1 Public.
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“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
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