Lean IT Foundation Certification Training Course

Lean IT Foundation Certification Training Course Overview

This course helps the IT organizations to ensure that they provide their clients and customers with the best possible services. By understanding the importance of customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behaviour, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other best practice methods.

This is a Foundation level certification and is mandatory for the other certifications.

Basic objective of the course is to provide a basis for accreditation of people involved with Lean IT Foundation.


  • IT Managers
  • IT Professionals
  • IT staffs who are involved with lean projects

Lean IT Foundation Certification Training Course (Duration : 16 Hours) Download Course Contents

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Course Modules

  • Details are not available.
  • History
  • Six Sigma and the relationship with Lean
  • Scarcity
  • Aspects of Lean
  • Being Lean
  • Paradigm Shift
  • Lean IT and IT Frameworks
  • Lean IT, Agile and DevOps
  • Lean Community
Key Principles of Lean
  • Waste
  • Improving using the Principles
  • Types of activities
Characteristics of Lean IT
  • Details are not available.
Structuring Lean IT
  • Lean IT Dimensions
  • Continuous Improvement with Kaizen
  • Value
  • The Customer
  • Critical to Quality
  • Investigating VoC
  • Voices
  • Process
  • Basic processes
  • Push and Pull
  • Value Stream Mapping
  • Developing a Value Stream Map
  • Takt Time
  • Lead Time
  • Standard Time
  • Time Metrics
  • Process Metrics
  • Symbols in the VSM
  • 5S
  • Heijunka
  • Improvement Plan
  • Defining Performance
  • Performance Indicators
  • Defining a KPI
  • Time Usage
  • Skills and Knowledge
  • Organizing Lean IT
  • Communication Cascade
  • Objectives, Feedback and Performance dialogue
  • Visual Management
  • Making work visual
  • Day or Kanban Board
  • Kanban
  • Week board
  • Improvement (or Kaizen) board
Behavior and Attitude
  • Lean Mindset
  • Transformation
  • Lean Leadership
  • Jidoka
  • Continuous Improvement
  • Kaizen Event
  • Selecting a subject for a Kaizen event
  • Roles in a Kaizen Event
  • Running a Kaizen Event
  • A3
  • Define
  • Measure
  • Analyze
  • Improve
  • Control
  • Kaizen Tools
  • Kaizen Pitfalls
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Course Prerequisites
  • There is no mandatory prerequisite for this course

Upon completion of this course, you will be able to accomplish

  • Knowing about the principles underlying the Lean philosophy
  • Knowing the importance of understanding and delivering customer value
  • The way Lean looks at processes and the waste within them
  • Knowing to measure performance and the key determinants of performance
  • What the organizational requirements are when implementing Lean, including the use of visual management tools
  • Knowing on which behaviour and attitude is necessary for Lean to be successful within an IT organization
  • The DMAIC problem-solving model
  • When and where to apply the Lean principles within an IT organization