Lean IT Foundation Course Overview

The Lean IT Foundation course is designed to introduce learners to the principles and practices of Lean in the context of IT services and management. Through this course, participants will learn about the history and development of Lean, its relationship with Six Sigma, and its relevance to IT frameworks, Agile, and DevOps. The course is structured to guide learners through the key principles of Lean, focusing on waste elimination, improving processes, and enhancing value for customers.

Emphasizing practical application, the course covers the characteristics of Lean IT and teaches how to structure and implement Lean principles through dimensions such as customer understanding, Process efficiency, Performance measurement, effective organization, and fostering the right behavior and attitude. It includes lessons on Continuous Improvement with Kaizen, including planning and conducting a Kaizen event, and understanding performance through defining key performance indicators.

By engaging in Lean IT Foundation training, learners will acquire the skills to optimize IT processes, leading to improved efficiency, reduced waste, and better customer satisfaction. This comprehensive training equips individuals with the mindset and tools necessary for a successful Lean transformation in IT environments.