Axelos/ITIL 4 Specialist Create, Deliver and Support/ITIL® 4 Specialist: Create, De


ITIL 4 Specialist Create, Deliver and Support Certification Training Course Overview

ITIL V4 Specialist Create, Deliver and Support certification is the ‘core’ service management program, and relevant to everyone working in a service management profile. Whether a student is keen on going for the ITIL Managing Professional Designation or not, this certification is a must-have for anyone working in ITSM. This course will also cover service performance and will give professionals a comprehension of service quality and improvement techniques.

ITIL 4 Specialist Create, Deliver and Support is aimed at ITSM professionals dealing with the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. Authorized training for the ITIL Managing Professional (ITIL MP) modules is mandatory to enable full understanding of the core material.
 
Audience:
  • IT Service Management Professionals
  • Service Desk Directors/Managers
  • IT Infrastructure & Support Directors/Managers
  • Senior Service & Support Analysts
  • Service Level Management Directors/Managers
  • Program/Project Directors/Managers
This course prepares you for Exam ITIL® 4 Specialist: Create, De. Download Course Contents Test your current knowledge Qubits42

ITIL 4 Specialist Create, Deliver and Support Course schedule & Prices

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 3 Days (6 Days for 4 Hours/Day)
Fee : 1,100 (Includes Taxes) 
9 AM - 5 PM (Flexible Time Slots for 4 hours option)






February
8 Hours/Day
08-10
14-16
08-15
14-20
March
8 Hours/Day
08-10
14-16
15-17
08-15
14-20
15-22
April
8 Hours/Day
12-14
18-20
19-21
12-19
18-24
19-26
Client's Location
As per mutual convenience

Classroom training is available in select Cities

Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites

  • ITIL 4 Foundation


After completion of this course; you will learn following:-

  • Learn how to create, deliver & support services
  • Learn how to design, develop & transition a value stream using ITIL practices
  • Learn how to provide better user support using ITIL practices
  • Understand how to plan & build a service value stream to create, deliver, and support services
  • Understand the planning & management of resources in the SVS
  • Discover how relevant ITIL practices contribute to creation, delivery, and support across the SVS & value streams
  • Discover how to prioritize, structure, and coordinate work & activities
 
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