Axelos/ITIL 4 Specialist Create, Deliver and Support/ITIL® 4 Specialist: Create, De

ITIL 4 Specialist Create, Deliver and Support Certification Training Course Overview

ITIL V4 Specialist Create, Deliver and Support certification is the ‘core’ service management program, and relevant to everyone working in a service management profile. Whether a student is keen on going for the ITIL Managing Professional Designation or not, this certification is a must-have for anyone working in ITSM. This course will also cover service performance and will give professionals a comprehension of service quality and improvement techniques.

ITIL 4 Specialist Create, Deliver and Support is aimed at ITSM professionals dealing with the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. Authorized training for the ITIL Managing Professional (ITIL MP) modules is mandatory to enable full understanding of the core material.
 
Audience:
  • IT Service Management Professionals
  • Service Desk Directors/Managers
  • IT Infrastructure & Support Directors/Managers
  • Senior Service & Support Analysts
  • Service Level Management Directors/Managers
  • Program/Project Directors/Managers
This course prepares you for Exam ITIL® 4 Specialist: Create, De. Test your current knowledge Qubits42

ITIL 4 Specialist Create, Deliver and Support (24 Hours) Download Course Contents

Live Virtual Classroom
Group Training 1250
26 - 28 Jul 09:00 AM - 05:00 PM CST
(8 Hours/Day)

02 - 04 Aug 09:00 AM - 05:00 PM CST
(8 Hours/Day)

06 - 08 Sep 09:00 AM - 05:00 PM CST
(8 Hours/Day)

1-on-1 Training (GTR) 1400
4 Hours
8 Hours
Week Days
Week End

Start Time : At any time

12 AM
12 PM

GTR=Guaranteed to Run
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
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Course Prerequisites
  • ITIL 4 Foundation

After completion of this course; you will learn following:-

  • Learn how to create, deliver & support services
  • Learn how to design, develop & transition a value stream using ITIL practices
  • Learn how to provide better user support using ITIL practices
  • Understand how to plan & build a service value stream to create, deliver, and support services
  • Understand the planning & management of resources in the SVS
  • Discover how relevant ITIL practices contribute to creation, delivery, and support across the SVS & value streams
  • Discover how to prioritize, structure, and coordinate work & activities