Axelos/ITIL V4 Specialist Create, Deliver and Support/ITIL® 4 Specialist: Create, De


ITIL V4 Specialist Create, Deliver and Support Certification Training Course Overview

ITIL V4 Specialist Create, Deliver and Support certification is the ‘core’ service management program, and relevant to everyone working in a service management profile. Whether a student is keen on going for the ITIL Managing Professional Designation or not, this certification is a must-have for anyone working in ITSM. This course will also cover service performance and will give professionals a comprehension of service quality and improvement techniques.

ITIL 4 Specialist Create, Deliver and Support is aimed at ITSM professionals dealing with the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. Authorized training for the ITIL Managing Professional (ITIL MP) modules is mandatory to enable full understanding of the core material.
 
Audience:
  • IT Service Management Professionals
  • Service Desk Directors/Managers
  • IT Infrastructure & Support Directors/Managers
  • Senior Service & Support Analysts
  • Service Level Management Directors/Managers
  • Program/Project Directors/Managers
This course prepares you for Exam ITIL® 4 Specialist: Create, De. Download Course Contents

ITIL V4 Specialist Create, Deliver and Support Course schedule & Prices

Schedule & Prices
Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 5 Days (10 Days for 4 Hours/Day)
Fee : USD 1,800 (Includes Taxes) 



July
8 Hours/Day
4 Hours/Day
06-10
12-16
13-17
19-23
20-24
06-17
12-23
13-24
19-30
20-31
August
8 Hours/Day
4 Hours/Day
03-07
09-13
10-14
16-20
17-21
03-14
09-20
10-21
16-27
17-28
September
8 Hours/Day
4 Hours/Day
07-11
13-17
14-18
20-24
21-25
07-18
13-24
14-25
20-01
21-02
Fly-Me-a-Trainer
Duration : 5 Days
Fee : On Request 		Client's Location
As per mutual convenience
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : 5 Days
Fee : On Request
On Request

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Course Prerequisites

  • ITIL 4 Foundation


After completion of this course; you will learn following:-

  • Learn how to create, deliver & support services
  • Learn how to design, develop & transition a value stream using ITIL practices
  • Learn how to provide better user support using ITIL practices
  • Understand how to plan & build a service value stream to create, deliver, and support services
  • Understand the planning & management of resources in the SVS
  • Discover how relevant ITIL practices contribute to creation, delivery, and support across the SVS & value streams
  • Discover how to prioritize, structure, and coordinate work & activities
 

FAQ's

No, the published fee includes all applicable taxes.

The cost is USD 350.