Axelos/ITIL 4 Specialist Create, Deliver and Support/ITIL® 4 Specialist: Create, De

ITIL V4 Specialist Create, Deliver and Support certification is the ‘core’ service management program, and relevant to everyone working in a service management profile. Whether a student is keen on going for the ITIL Managing Professional Designation or not, this certification is a must-have for anyone working in ITSM. This course will also cover service performance and will give professionals a comprehension of service quality and improvement techniques. ITIL 4 Specialist Create, Deliver and Support is aimed at ITSM professionals dealing with the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. Authorized training for the ITIL Managing Professional (ITIL MP) modules is mandatory to enable full understanding of the core material.   Audience: IT Service Management Professionals Service Desk Directors/Managers IT Infrastructure & Support Directors/Managers Senior Service & Support Analysts Service Level Management Directors/Managers Program/Project Directors/Managers