AXELOS/ITIL® 4 managing professional transitions/ITIL® 4 Managing Professional

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ITIL® 4 managing professional transitions Course Overview

ITIL® 4 managing professional transitions course is intended to allow ITIL® v3 candidates who have already invested to easily transition across to ITIL® 4. This course empowers candidates to recognize their previous accomplishments while still gaining the up-to-date skills and knowledge needed to explore the digital service economy.
 
NOTE: There is an official discontinuation date announced for this module as of  30th September  2022. After that date, candidates who want to start their ITIL 4 journey they should first take ITIL 4 Foundation
 
Audience:
  • IT Managers & Support Teams
  • IT Architects/Planners/Consultants
  • System Administrators & Analysts
  • Operations Managers
  • Database Administrators
  • Service Delivery Professionals
  • Quality Analysts
  • Process Owners & Practitioners

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

The 1-on-1 Advantage

Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option

4-Hour Sessions

Destination Training
(Dubai/London/Sydney
New York/Delhi/Goa
Singapore)

Flexi
(Video Recording of Live Online)

You will learn:

Module 1: ITIL® 4 FOUNDATION 7
  • Introduction
  • Service Management: Key Concepts
  • The Guiding Principles
  • The Four Dimensions of Service Management
  • The ITIL Service Value System
  • Introduction
  • ITSM Professionalism
  • Resource Planning and Management
  • Value Streams to Create, Deliver and Support Services
  • Prioritize and Manage Work
  • Introduction
  • Customer Journey
  • Engage and Foster Relationships
  • Shape Demand and Define Service Offering
  • Onboard and Offboard Customers and Users
  • Co-creation and Consumption of Services
  • Realize and Validate Service Value
  • Introduction
  • Key Concepts of High Velocity IT
  • High Velocity IT Objectives
  • High Velocity ITIL
  • High Velocity IT Culture
  • Introduction
  • Key Concepts of Direct, Plan and Improve
  • Role of GRC and Integration into Service Value System
  • Organizational Change Management
Live Online Training (Duration : 40 Hours) Fee On Request
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
Date On Request
Can’t Attend Live Online? Click to Buy Flexi For Only $199 (Video Recording of Live Online)

Following courses are similar to ITIL® 4 managing professional transitions

  • 1. ITIL® 4 Specialist Create, Deliver and Support     ITIL           The ITIL 4 MP Transition           The ITIL 4 MP Transition module is designed to enable ITIL Experts or ITIL v3 candidates who have already invested to easily transition across to ITIL 4             Purpose   The purpose of the ITIL 4 MP Transition module is to provide candidates with an understanding of the:           ¦Core concepts and definitions of ITIL 4 Foundation, including the key differences between the previous iteration of ITIL and ITIL 4 and how they can be practically applied Read More

Course Prerequisites
  • ITIL® 4 Foundation

Upon completion of this course; you will learn following:-

  • The key ideas of service management
  • The purpose & components of the ITIL® service value system
  • The activities of the service value chain & how they interconnect
  • How to plan & build a service value stream to create, deliver, and support services
  • The digital product lifecycle in context of the ITIL® operating model
  • How client journeys are designed
  • How to foster stakeholder relationships
  • How to shape demand & define service offerings
  • The process of onboarding & offboarding customers and users
  • How to realize & validate service value

Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?
Student Name Country Feedback Rating
Abu United States A1. Yes, she was very clear & a strong mastery of both English & Azure platforms hence following was easy. She was also patient and was answering every question asked, she also shared material & tips on how to pass the exam, Well done, and keep it up.
Nick Barker United States A1. Calm and understanding, she not only kept the course running well but also took time to help those with lots of questions. Very well done.
Robin Johnson United States A2. Individual attention during training, excellent customer service and coordination. Neha has been ever so helpful and is definitely an asset to Koenig.
Shivani Prasad United States A1. The trainer was great and his teaching methods were incredible. He used different teaching methods to ensure I was learning well. A fun trainer with lots of patience and understanding.
Adam United States A1. The trainer was very knowledgeable and well prepared about the presentation/training subject, with a positive attitude towards students and making every effort in answering questions during the training session. Top-notch service!
Suresh United States A1. Exceptional... recommend to everyone!
Shyam Vaddakapett United States A1. My trainer, Mohit Kakkar was excellent as he focused on hands-on assignments to supplement the concepts of AZ 900. The training coordinator Jasmeet as well as the ops manager Sheshadri are also very professional and customer-centric. I recommend Koenig for training courses, and I will take some more courses with them soon.
Gilles Chirlias United States A1. Chavi was a great teacher, I have learned a lot from her. I would like to have her for the next training, which would be the AZ 301 and AZ 500.
Abdulrahman Saad Alshahrani United States A1. Excellent trainer. I will take another course with him someday. He deserves a good appreciation from his Manager.
Anonymous United States https://www.youtube.com/watch?v=sqC40CFfBYI

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The Fee includes:
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In 1-on-1 you can select your own schedule, other students can be merged but you select the schedule. Choose 1-on-1 if published schedule do not meet your requirement. If you also want a private session, opt for 1-on-1 Public.
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  • ITIL® 4 Specialist Create, Deliver and Support

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