AXELOS/ITIL® 4 managing professional transitions/ITIL® 4 Managing Professional

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ITIL® 4 managing professional transitions Course Overview

ITIL® 4 managing professional transitions course is intended to allow ITIL® v3 candidates who have already invested to easily transition across to ITIL® 4. This course empowers candidates to recognize their previous accomplishments while still gaining the up-to-date skills and knowledge needed to explore the digital service economy.
 
NOTE: There is an official discontinuation date announced for this module as of  30th September  2022. After that date, candidates who want to start their ITIL 4 journey they should first take ITIL 4 Foundation
 
Audience:
  • IT Managers & Support Teams
  • IT Architects/Planners/Consultants
  • System Administrators & Analysts
  • Operations Managers
  • Database Administrators
  • Service Delivery Professionals
  • Quality Analysts
  • Process Owners & Practitioners
The 1-on-1 Advantage
Methodology
Flexible Dates
  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option
4-Hour Sessions
Certificate Insurance
2nd Shot Free
3,400+ Courses
Flexi
(Video Recording of Live Online)
Destination Training
Ultra Fast Track for Experienced IT Professionals
Comfort Track
When You Want To Take It Easy!

You will learn:

Module 1: ITIL® 4 FOUNDATION 7
  • Introduction
  • Service Management: Key Concepts
  • The Guiding Principles
  • The Four Dimensions of Service Management
  • The ITIL Service Value System
  • Introduction
  • ITSM Professionalism
  • Resource Planning and Management
  • Value Streams to Create, Deliver and Support Services
  • Prioritize and Manage Work
  • Introduction
  • Customer Journey
  • Engage and Foster Relationships
  • Shape Demand and Define Service Offering
  • Onboard and Offboard Customers and Users
  • Co-creation and Consumption of Services
  • Realize and Validate Service Value
  • Introduction
  • Key Concepts of High Velocity IT
  • High Velocity IT Objectives
  • High Velocity ITIL
  • High Velocity IT Culture
  • Introduction
  • Key Concepts of Direct, Plan and Improve
  • Role of GRC and Integration into Service Value System
  • Organizational Change Management
Live Online Training (Duration : 40 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

2000 + If you accept merging of other students. (Include Exam)
4 Hours
8 Hours
Ultra-Fast Track
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1750 (Include Exam)Per Participant
Online
03 - 07 Oct 09:00 AM - 05:00 PM CST
(8 Hours/Day)
Online
07 - 11 Nov 09:00 AM - 05:00 PM CST
(8 Hours/Day)
Can’t Attend Live Online? Buy Flexi For Only $99 (Video Recording of Live Online)
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This Course Similar To ITIL® 4 Specialist Create, Deliver and Support

Course Prerequisites
  • ITIL® 4 Foundation

Upon completion of this course; you will learn following:-

  • The key ideas of service management
  • The purpose & components of the ITIL® service value system
  • The activities of the service value chain & how they interconnect
  • How to plan & build a service value stream to create, deliver, and support services
  • The digital product lifecycle in context of the ITIL® operating model
  • How client journeys are designed
  • How to foster stakeholder relationships
  • How to shape demand & define service offerings
  • The process of onboarding & offboarding customers and users
  • How to realize & validate service value

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FAQ's

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The Fee includes:
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  • Testing Via Qubits
Yes, Koenig Solutions is a AXELOS Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1-on-1 you can select your own schedule, other students can be merged but you select the schedule. Choose 1-on-1 if published schedule do not meet your requirement. If you also want a private session, opt for 1-on-1 Public.
Yes.
Yes, it is included.
  • ITIL® 4 Specialist Create, Deliver and Support
In both, you choose the schedule. In public, other participants can join, Private other participants want to join.
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“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
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