Axelos/ITIL 4 managing professional transitions/ITIL 4 Managing Professional T


ITIL 4 managing professional transitions Certification Training Course Overview

ITIL 4 managing professional transitions course is intended to allow ITIL v3 candidates who have already invested to easily transition across to ITIL 4. This course empowers candidates to recognize their previous accomplishments while still gaining the up-to-date skills and knowledge needed to explore the digital service economy.
 
Audience:
  • IT Managers & Support Teams
  • IT Architects/Planners/Consultants
  • System Administrators & Analysts
  • Operations Managers
  • Database Administrators
  • Service Delivery Professionals
  • Quality Analysts
  • Process Owners & Practitioners
This course prepares you for Exam ITIL 4 Managing Professional T.

ITIL 4 managing professional transitions (40 Hours) Download Course Contents

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 5 Days (10 Days for 4 Hours/Day)
Fee : 1,800 (Includes Taxes) 
9 AM - 5 PM (Flexible Time Slots for 4 hours option)






February
8 Hours/Day
01-05
07-11
01-12
07-18
March
8 Hours/Day
01-05
07-11
08-12
01-12
07-18
08-19
April
8 Hours/Day
05-09
11-15
12-16
19-23
05-16
11-22
12-23
19-30
Client's Location
As per mutual convenience

Classroom training is available in select Cities

Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites

  • ITIL 4 Foundation


Upon completion of this course; you will learn following:-

  • The key ideas of service management
  • The purpose & components of the ITIL service value system
  • The activities of the service value chain & how they interconnect
  • How to plan & build a service value stream to create, deliver, and support services
  • The digital product lifecycle in context of the ITIL operating model
  • How client journeys are designed
  • How to foster stakeholder relationships
  • How to shape demand & define service offerings
  • The process of onboarding & offboarding customers and users
  • How to realize & validate service value