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Axelos/ITIL® 4 managing professional transitions/ITIL® 4 Managing Professional

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ITIL® 4 managing professional transitions Certification Training Course Overview

ITIL® 4 managing professional transitions course is intended to allow ITIL® v3 candidates who have already invested to easily transition across to ITIL® 4. This course empowers candidates to recognize their previous accomplishments while still gaining the up-to-date skills and knowledge needed to explore the digital service economy.

Audience:

IT Managers & Support Teams
IT Architects/Planners/Consultants
System Administrators & Analysts
Operations Managers
Database Administrators
Service Delivery Professionals
Quality Analysts
Process Owners & Practitioners

This course prepares you for Exam ITIL® 4 Managing Professional . Test your current knowledge Qubits42

ITIL® 4 managing professional transitions (40 Hours) Download Course Contents

Live Virtual Classroom

Group Training 1800 01 - 05 Nov 09:00 AM - 05:00 PM CST (8 Hours/Day) 06 - 10 Dec 09:00 AM - 05:00 PM CST (8 Hours/Day)	1-on-1 Training (GTR) 2050 4 Hours 8 Hours Week Days Weekend Start Time : At any time 12 AM 12 PM Training Schedule: GTR=Guaranteed to Run

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Course Prerequisites

ITIL® 4 Foundation

Upon completion of this course; you will learn following:-

The key ideas of service management
The purpose & components of the ITIL® service value system
The activities of the service value chain & how they interconnect
How to plan & build a service value stream to create, deliver, and support services
The digital product lifecycle in context of the ITIL® operating model
How client journeys are designed
How to foster stakeholder relationships
How to shape demand & define service offerings
The process of onboarding & offboarding customers and users
How to realize & validate service value