Axelos/ITIL® 4 managing professional transitions/ITIL® 4 Managing Professional

ITIL® 4 managing professional transitions Certification Training Course Overview

ITIL® 4 managing professional transitions course is intended to allow ITIL® v3 candidates who have already invested to easily transition across to ITIL® 4. This course empowers candidates to recognize their previous accomplishments while still gaining the up-to-date skills and knowledge needed to explore the digital service economy.
 
Audience:
  • IT Managers & Support Teams
  • IT Architects/Planners/Consultants
  • System Administrators & Analysts
  • Operations Managers
  • Database Administrators
  • Service Delivery Professionals
  • Quality Analysts
  • Process Owners & Practitioners
This course prepares you for Exam ITIL® 4 Managing Professional . Test your current knowledge Qubits42

ITIL® 4 managing professional transitions (40 Hours) Download Course Contents

Live Virtual Classroom
Group Training 1800
01 - 05 Nov 09:00 AM - 05:00 PM CST
(8 Hours/Day)

06 - 10 Dec 09:00 AM - 05:00 PM CST
(8 Hours/Day)

1-on-1 Training (GTR) 2050
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

GTR=Guaranteed to Run
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
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Course Prerequisites
  • ITIL® 4 Foundation

Upon completion of this course; you will learn following:-

  • The key ideas of service management
  • The purpose & components of the ITIL® service value system
  • The activities of the service value chain & how they interconnect
  • How to plan & build a service value stream to create, deliver, and support services
  • The digital product lifecycle in context of the ITIL® operating model
  • How client journeys are designed
  • How to foster stakeholder relationships
  • How to shape demand & define service offerings
  • The process of onboarding & offboarding customers and users
  • How to realize & validate service value