PECB Certified Lead Crisis Manager Course Overview

PECB Certified Lead Crisis Manager Course Overview

The PECB Certified Lead Crisis Manager course is an advanced training program designed to equip professionals with the skills and knowledge required to manage and respond effectively to crises within an organization. It is structured around ISO 22361 standards, providing a comprehensive framework for crisis management.

Module 1 lays the foundation, focusing on the objectives, standards, fundamental concepts, capabilities, principles, and communication strategies crucial for effective crisis management. Module 2 delves into the framework, including leadership, organizational structure, culture, and competence needed to build a robust crisis management system.

In Module 3, learners explore crisis prevention and preparedness through anticipation, assessment, mitigation, and readiness strategies. Module 4 addresses the practical aspects of responding to and recovering from crises, emphasizing continual improvement.

Finally, Module 5 prepares participants for the certification exam, which upon passing, certifies them as Lead Crisis Managers. This credential signifies a professional's ability to manage crisis situations, ensuring organizational resilience and continuity.

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  • Live Online Training (Duration : 40 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

To ensure that participants can effectively engage with and benefit from the PECB Certified Lead Crisis Manager course, the following prerequisites are recommended:


  • Basic understanding of risk management principles and concepts.
  • Familiarity with business continuity management or related fields.
  • Some prior knowledge of crisis management or emergency management concepts is advantageous, though not mandatory.
  • Awareness of the fundamentals of ISO standards, particularly those related to crisis management (e.g., ISO 22301), can be helpful.
  • Good communication skills, as the course involves understanding and developing crisis communication strategies.
  • Leadership or management experience is beneficial, as the course covers organizational leadership and structure in a crisis context.

Please note that these prerequisites are not mandatory, and individuals with a strong interest in crisis management and a willingness to learn are encouraged to enroll. The course is designed to provide comprehensive training from foundational concepts to advanced strategies, catering to professionals at various levels of expertise.


Target Audience for PECB Certified Lead Crisis Manager

The PECB Certified Lead Crisis Manager course equips professionals with ISO 22361 crisis management skills for organizational resilience.


  • Risk Managers
  • Compliance Officers
  • Crisis Management Team Members
  • Business Continuity Managers
  • Emergency Response Managers
  • Corporate Communication Managers
  • Security Managers
  • Health, Safety, and Environment Professionals
  • Senior Management
  • Human Resources Managers
  • Operational Managers
  • Public Relations Professionals
  • Quality Assurance Managers


Learning Objectives - What you will Learn in this PECB Certified Lead Crisis Manager?

Introduction to the PECB Certified Lead Crisis Manager Course Learning Outcomes

The PECB Certified Lead Crisis Manager course equips participants with the skills to manage and respond to crises effectively, utilizing ISO 22361 standards and best practices in crisis management.

Learning Objectives and Outcomes

  • Understand the structure, objectives, and key concepts of the ISO 22361 standard related to crisis management.
  • Identify and analyze different crisis management models and how they can be applied in various organizational contexts.
  • Grasp the fundamental concepts of crisis management, including the capability to manage crises and the principles underpinning effective crisis management strategies.
  • Develop crisis communication plans that address stakeholder needs and maintain organizational reputation during and after a crisis.
  • Evaluate the role of leadership in crisis management and how it influences organizational structure and culture.
  • Assess and enhance organizational competence to ensure an effective crisis management team.
  • Learn to anticipate potential crises through systematic assessment and implement prevention and mitigation strategies.
  • Prepare for crises by developing robust preparedness plans that improve organizational resilience.
  • Execute crisis response procedures efficiently and manage the recovery process to restore normal operations while facilitating continual improvement.
  • Successfully complete the certification exam, demonstrating a comprehensive understanding of crisis management according to the ISO 22361 standard.