Email Etiquette Course Overview

Email Etiquette Course Overview

The Email Etiquette course is designed to enhance learners' ability to communicate effectively and professionally through email. It covers a comprehensive range of topics, from understanding the risks and implications of email communication to crafting well-structured and polished messages. Learners will evaluate their email usage, grasp the importance of email security, and learn the consequences of misuse. By creating a structure for success, they will understand how to use email features like CC/BCC correctly and address the importance of subject lines. The course emphasizes maintaining grammar perfection, appropriate formatting, and branding in broadcast emails. It also provides strategies for managing email overload and showcases examples of good and bad email practices. This course will equip learners with the skills to navigate the digital world with confidence while maintaining professional cybermanners and adhering to netiquette guidelines.

Purchase This Course

550

  • Live Online Training (Duration : 8 Hours)
  • Per Participant
  • Guaranteed-to-Run (GTR)
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♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

  • Live Online Training (Duration : 8 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

Request More Information

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Customized Training

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4-Hour Sessions

Optimize learning with Koenig's 4-hour sessions, balancing knowledge retention and time constraints.

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Free Demo Class

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Course Prerequisites

Certainly! For students interested in undertaking the Email Etiquette course, the following minimum prerequisites are recommended for a successful learning experience:


  • Basic understanding of email usage and familiarity with any standard email platform (e.g., Gmail, Outlook, Yahoo Mail, etc.).
  • Ability to compose and send an email.
  • Basic proficiency in written English, as the course requires reading and writing exercises.
  • Willingness to learn and apply new communication techniques.
  • An open mindset to understand the impact of email communication in a professional environment.

No advanced technical skills are required, and the course is suitable for individuals of any professional background who wish to improve their email communication skills.


Target Audience for Email Etiquette

The Email Etiquette course by Koenig Solutions hones professional communication skills, ideal for corporate employees and job seekers.


  • Entry-level professionals
  • Mid-level managers
  • Customer service representatives
  • Sales and marketing professionals
  • Human resource personnel
  • Administrative staff
  • IT professionals
  • Freelancers and remote workers
  • Small business owners
  • Non-profit organization members
  • Educators and academic staff
  • Students preparing for corporate roles
  • Legal professionals
  • Healthcare workers requiring formal communication training
  • Government employees
  • Executives looking to refine their email correspondence


Learning Objectives - What you will Learn in this Email Etiquette?

Learning Outcomes and Concepts:

The Email Etiquette course equips participants with the skills to communicate professionally via email, ensuring messages are secure, clear, and effective while maintaining proper online conduct and managing email volume efficiently.

Learning Objectives and Outcomes:

  • Understand the importance of email security and the potential consequences of email misuse in the workplace.
  • Learn the fundamental principles of email etiquette, including clarity, conciseness, and appropriate tone.
  • Master the structure of a professional email, including effective use of the subject line, salutations, and signature.
  • Gain insights into the appropriate use of email features such as Forward, CC, BCC, and importance indicators.
  • Develop the ability to craft concise, one-page emails with an optimal sentence length and paragraph structure to enhance readability.
  • Improve grammar and punctuation in email communication by utilizing tools like spellcheckers and understanding the active voice.
  • Customize email formatting for a professional appearance, including font selection, color usage, and text arrangement.
  • Learn best practices for sending broadcast emails, maintaining brand consistency, and using subject headings effectively.
  • Enhance proofreading skills and learn the value of peer review to minimize errors in emails.
  • Adopt netiquette guidelines for professional online interactions, manage email overload, and navigate conversational pitfalls.