ITIL Transformation (Version 5)
ITIL Transformation (Version 5) by PeopleCert equips change managers, digital transformation leaders, and service improvement professionals with practical methods to lead complex, AI-driven organizational change. It solves the critical challenge of failed transformations by teaching how to balance governance, execution, and continuous learning using the ITIL Transformation Model. With 70% of digital transformations failing to meet objectives (Gartner), this course delivers actionable tools like value stream mapping and OKRs to ensure measurable business outcomes.
This course prepares learners for the official PeopleCert ITIL Transformation (Version 5) certification exam—40 multiple-choice questions, 90-minute open-book format, 70% passing score. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access, ensuring mastery of real-world application. Earn a globally recognized credential that accelerates advancement into strategic leadership roles.
Training Formats & Pricing
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Course Overview
The ITIL Transformation (Version 5) course by PeopleCert is designed for IT professionals aiming to lead and sustain organizational change in complex, AI-driven environments. This certification prepares candidates for the official ITIL Transformation (Version 5) exam, targeting roles such as IT Service Managers, Digital Transformation Leads, and IT Governance Specialists. With 87% of Fortune 500 companies adopting ITIL frameworks to streamline service management, mastering this methodology is critical for professionals driving value-centric change. The course covers the ITIL Transformation Model, including its layers, stages, and steps, while emphasizing governance, execution, and continuous learning to align transformation initiatives with business value.
Students engage with practical tools and methodologies such as value stream mapping, Objectives and Key Results (OKR), the ITIL Maturity Model, and the ITIL AI Capability Model to assess transformation readiness and governance. The hands-on learning experience includes scenario-based case studies conducted through PeopleCert’s official eLearning platform, featuring interactive modules and real-time progress tracking. Learners apply these techniques in simulated enterprise environments to design and execute transformation strategies that balance structure with adaptability. A key project involves developing a governance-aligned transformation roadmap that integrates AI capabilities and delivers measurable outcomes across digital products and services.
Earning the ITIL Transformation (Version 5) certification validates expertise in managing scalable, resilient change and is recognized globally as a benchmark in IT service management. Certified professionals report an average salary increase of 20%, with roles like IT Strategy Consultant and Transformation Manager commanding median salaries exceeding $110,000 annually. Koenig Solutions enhances preparation with official ITIL courseware, 1-on-1 instructor support, and a Guaranteed-to-Run schedule, ensuring learners succeed on their first attempt. Completing this course positions professionals to lead high-impact initiatives, drive innovation, and advance into strategic leadership roles within evolving digital enterprises.
What You'll Learn
Skills You'll Gain
Prerequisites
- ITIL 4 Foundation certification from PeopleCert
- ITIL 4 Specialist: Create, Deliver and Support certification
- ITIL 4 Specialist: Drive Stakeholder Value certification
- ITIL 4 Specialist: High-velocity IT certification
- ITIL 4 Strategist: Direct, Plan and Improve certification
Certification Exam
Everything you need to know about the ITIL Transformation (Version 5) certification exam
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of ITIL Transformation (Version 5) certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the ITIL Transformation (Version 5) certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Digital Transformation Manager
- Change Manager
- Service Improvement Manager
- IT Director
- Business Transformation Consultant
- Digital Product Manager
Companies Hiring
and 5,000+ organizations worldwide seeking ITIL Transformation (Version 5) certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
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★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
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“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
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“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
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“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
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“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the ITIL Transformation (Version 5) training course
Is the ITIL Transformation (Proprietary Course) exam included in the course fee, and what is the cost if separate?
What training formats does Koenig offer for ITIL Transformation (Proprietary Course), and is there a Guaranteed-to-Run schedule?
How long is lab access provided for ITIL Transformation (Proprietary Course), and what type of environment is used?
What is Koenig's rescheduling and cancellation policy for ITIL Transformation (Proprietary Course) training?
What is the format, duration, and course length for the ITIL Transformation (Proprietary Course)?
How long is the ITIL Transformation (Proprietary Course) certificate valid, and what is the renewal process?
Does Koenig provide post-training support after completing the ITIL Transformation (Proprietary Course)?
What prerequisites are required to take the ITIL Transformation (Proprietary Course)?
What career benefits and salary impact can professionals expect after completing ITIL Transformation (Proprietary Course)?
How does instructor-led training from Koenig compare to self-study for ITIL Transformation (Proprietary Course)?
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