ITIL® Certification Courses Training


ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management. It is used to help organizations improve their IT services by providing a framework for managing IT services, processes, and operations. ITIL is used to help organizations improve their IT services by providing a framework for managing IT services, processes, and operations. Major vendors for ITIL include IBM, HP, BMC, CA Technologies, and Microsoft. These vendors provide ITIL-based solutions that help organizations improve their IT service management processes. These solutions include ITIL-based service management tools, ITIL-based process automation tools, and ITIL-based service desk solutions.

About ITIL Training and Certification Courses

ITIL training and certification courses are designed to help IT professionals understand the ITIL framework and how to use it to improve IT service management. The courses cover topics such as service strategy, service design, service transition, service operations, and continual service improvement. Upon completion of the courses, participants can take the ITIL certification exam to become certified in ITIL.

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Prerequisites for ITIL Certifications

• ITIL Foundation Certification: No prerequisites required
• ITIL Intermediate Certification: ITIL Foundation Certification
• ITIL Expert Certification: ITIL Foundation Certification and a minimum of 17 credits from ITIL Intermediate Certifications
• ITIL Master Certification: ITIL Expert Certification and a minimum of 5 years of experience in IT Service Management

Who should take ITIL Certification Training Courses?

• IT professionals who are looking to gain knowledge and skills in IT service management.
• Business professionals who are looking to gain an understanding of IT service management.
• IT managers and executives who are looking to gain an understanding of IT service management.
• IT consultants who are looking to gain an understanding of IT service management.
• IT auditors who are looking to gain an understanding of IT service management.
• IT support staff who are looking to gain an understanding of IT service management.
• Anyone who is interested in learning more about IT service management.

Skills Earned by Individuals after Completing ITIL Training and Certification Courses

1. Understanding of IT service management best practices and processes.
2. Knowledge of ITIL service lifecycle and its stages.
3. Ability to design, implement, and manage IT service management processes.
4. Ability to identify and manage risks associated with IT services.
5. Understanding of IT service management frameworks and standards.
6. Ability to develop and implement service level agreements.
7. Knowledge of IT service management tools and techniques.
8. Ability to develop and manage service portfolios.
9. Understanding of IT service management metrics and reporting.
10. Ability to develop and manage service catalogs.

Reasons to Choose Koenig Solutions for ITIL Courses

Benefits of Choosing Koenig Solutions for ITIL Training:
• Certified Instructor: Koenig Solutions provides certified instructors for ITIL training.
• Boost Your Career: ITIL training from Koenig Solutions can help you boost your career.
• Customized Training Programs: Koenig Solutions offers customized training programs to meet the individual needs of the learners.
• Destination Training: Koenig Solutions provides destination training for ITIL training.
• Affordable Pricing: Koenig Solutions offers affordable pricing for ITIL training.
• Top Training Institute: Koenig Solutions is one of the top training institutes for ITIL training.
• Flexible Dates: Koenig Solutions offers flexible dates for ITIL training.
• Instructor-Led Online Training: Koenig Solutions provides instructor-led online training for ITIL training.
• Wide Range of Courses: Koenig Solutions offers a wide range of courses for ITIL training.
• Accredited Training: Koenig Solutions provides accredited training for ITIL training.

Benefits of Taking ITIL Certification Courses

• Improved job prospects: According to a survey by Global Knowledge, ITIL certification holders earn an average of $95,000 per year.
• Increased efficiency: ITIL certification holders are better equipped to manage IT services, resulting in improved efficiency and cost savings.
• Improved customer satisfaction: ITIL certification holders are better able to meet customer needs, resulting in improved customer satisfaction.
• Increased credibility: ITIL certification holders are seen as more credible and reliable by employers and customers.
• Improved problem-solving skills: ITIL certification holders are better able to identify and solve problems quickly and effectively.
• Improved communication skills: ITIL certification holders are better able to communicate effectively with customers and colleagues.


Ans - No, the published fee includes all applicable taxes.

ITIL® 4 is nothing but a gradual transition from ITIL® V3 version. ITIL® 4 has been developed considering the rapid changes in the business landscape and to accommodate key concepts that include Lean, Agile and DevOps to deliver business value. In a way ITIL® 4 helps participants to take a look at their existing ITSM processes to create, deliver, and continually improve IT products and services. This ITIL® 4 Certification training is ideal for anybody who is looking to gain a thorough understanding of the ITIL® framework, how ITIL® is implemented in an enterprise, and be part of an enterprise that has already adopted ITIL® in a major way.

If one completes an ITIL® Foundation certification, the average salary for them on an annual basis is upwards of $88,000. This number only increases as the certificate holders increase their level of expertise in the ITIL® framework.

Yes, the ITIL® v3 certifications will continue to stay valid, even though the ITIL® 4 certifications have been launched.

Yes, ITIL® in its latest iteration ITIL® 4 is certainly worth it for today's professionals and organizations on the whole. There are many certification training courses available for working professionals and beginners in ITIL® to increase their scope of knowledge and expertise in ITSM. There are multiple levels of certification training courses available for ITIL® , starting from the foundational level till the expert level. These certification levels validate the skills and expertise of working professionals with ITIL® practices and are highly recommended.

ITIL® certifications do not expire. They are valid for a lifetime.

There are no prerequisites required to be eligible for the ITIL® Foundation certification exam since it is a beginner level course.

In case your organization is planning on shifting to ITIL® 4 from ITIL® v3, the company's IT professionals and ITIL® certified professionals need to work together to analyze how feasible the shift will be. While the shift might be the obvious choice because ITIL® 4 is the latest version, it is highly recommended that companies work with certified ITIL® 4 professionals to make the transition a lot smoother.

IT professionals, project and program managers, and all those who have been certified at an expert level with the ITIL® v3 certification course can transition to ITIL® 4 with the help of this certification training course.

The certification exam for ITIL® Foundation course is a multiple choice exam with 40 questions, and the minimum passing percentage is 65%. The exam consists of 40 questions and candidates have 60 minutes to complete it.

The ITIL® ® 4 Strategist: Direct, Plan, and Improve - (Official) certification exam has only one prerequisite to be eligible. The candidates need to have an active ITIL® 4 Foundation certification.

There is only one requirement for candidates to be eligible for the ITIL® 4 Specialist Create, Deliver and Support - (Official) certification exam, which is to have passed the ITIL® 4 Foundation exam. They also need to have completed the mandatory training required for the certification.

If one has the ITIL® v3 certification and wants to transition to ITIL® 4, they simply have to opt for the ITIL® 4 Foundation course and complete the certification exam.