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ServiceNow Certification Training by Koenig Solutions

Koenig is a ServiceNow Authorized Training Partner, delivering officially recognized training with ServiceNow-certified instructors. Our learners achieve a 92% exam pass rate across 30+ ServiceNow courses, with delivery available in 120+ countries.

ServiceNow Authorized Training Partner — Official ATP courseware for all role-based certifications
ServiceNow-Certified Instructors — Deliver training across ITSM, CSM, HRSD and Platform Development
Trained 1500+ Professionals — With 94% average exam pass rate across certifications
Flexi-Schedule Access — From Foundational to Master Architect levels, delivered globally
Koenig Solutions ServiceNow certified professional1 Koenig Solutions ServiceNow certified professional2 Koenig Solutions ServiceNow certified professional3 Koenig Solutions ServiceNow certified professional4 Koenig Solutions ServiceNow certified professional5
★★★★★
500K+ certified professionals
95%
Exam Pass Rate
300+
Certified Trainers
100+
ServiceNow Courses
33+
Years of Excellence
500,000+
IT Professionals Certified
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ServiceNow Certification Training with Koenig Solutions

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Top ServiceNow Technology Areas

Explore official ServiceNow certification paths across every technology area.

Microsoft

Learning Paths

FundamentalsAssociateExpert

Cisco

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Oracle

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VMware

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FundamentalsAssociateExpert

SAP

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CompTIA

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FundamentalsAssociateExpert

PECB

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FundamentalsAssociateExpert

AWS

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FundamentalsAssociateExpert

ISACA

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PeopleCert

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FundamentalsAssociateExpert
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Learning Formats

Learning That Fits Your Life

Four formats. One quality standard. Every option comes with the same expert instructors, official courseware, and money-back guarantee.

01 / 08
Guaranteed Schedules

Upcoming Batches — October 2026

Every batch listed here is guaranteed to run. No cancellations.

View Full Schedule →
Expert
2 seats left
Azure Solutions Architect Expert
Coming soon· 40 Hrs (5 days)

Exclusive advantages that set Koenig apart from every other training provider

Why Choose Koenig

What You Get With Koenig
That You Won't Find Elsewhere

Maximize your ROI with authorized, hands-on ServiceNow training

33+
Years
500K+
Alumni
95%
Pass Rate

ServiceNow Authorized Training Partner (ATP)

Certified ServiceNow Expert Trainers

Official ServiceNow Courseware

30-Day Hands-On Lab Access

1-on-1, Private & Flexi Sessions

Guaranteed-to-Run Public Dates

Training Across 150+ Countries

Post-Training Support Included

Ready to get Microsoft certified?
Talk to our advisor — free consultation

Join Our Live Expert Webinars

Free live sessions led by certified instructors — register and attend from anywhere

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ServiceNow Expert Webinar — Coming Soon

Upcoming| 7:00 PM IST
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Recognition

Awards & Recognition

Recognized by global vendors and quality bodies for training excellence

10+
Awards & Certifications
6+
Global Partners
15 Yrs
Great Place to Work
3×
Partner of the Year Awards
Winner of Microsoft Training Services Partner of the Year Award

Winner of Microsoft Training Services Partner of the Year Award

2025
Winner of Microsoft's ANZ Superstar Campaign

Winner of Microsoft's ANZ Superstar Campaign

2024
Winner of Microsoft's Asia Superstar Campaign

Winner of Microsoft's Asia Superstar Campaign

2022
Finalist – AWS Partner of the Year

Finalist – AWS Partner of the Year

2024
Winner of EC-Council ATC of the Year Award

Winner of EC-Council ATC of the Year Award

2024
Winner of the PECB Titanium Partner Award

Winner of the PECB Titanium Partner Award

2024
Certified as a Great Place to Work
Great Place to Work

Certified as a Great Place to Work

2011–2025
Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

2025
Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

Winner of RedHat Gold Partner of the Year – Non-Retail (GLS India)

2024
Winner of the Red Hat Partner of the Year Award

Winner of the Red Hat Partner of the Year Award

2023
The Honest Comparison
How Koenig Stacks Up Against Every Alternative

Every factor that determines whether you actually pass your ServiceNow exam — rated across every training format available.

Koenig
Official ServiceNow Partner
11
/11 criteria ✓
Authorised Provider
Other authorised partner
4
/11 criteria
Legacy Provider
Traditional classroom
2
/11 criteria
Self-Paced Platform
On-demand video
2
/11 criteria
Free Platform
Self-study / free tier
4
/11 criteria
Criteria KoenigOfficial ServiceNow Partner Authorised ProviderOther authorised partner Legacy ProviderTraditional classroom Self-Paced PlatformOn-demand video Free PlatformSelf-study / free tier
Trainer Quality & Credentials
Certified Trainers✓PartialPartial××
Live Instructor-Led Classes✓✓✓××
1-on-1 Private Training✓××××
ServiceNow Authorisation
Official ServiceNow Authorised Partner✓✓Partial×✓
Official ServiceNow Courseware✓✓Partial×✓
Flexibility & Access
Flexi / Any-Day Start✓××✓✓
On-Site / Fly-Me-A-Trainer✓✓✓××
Global Delivery (50+ countries)✓PartialPartial✓✓
Results & Trust
ServiceNow Exam Pass Rate
95%
vs 60–70% industry avg
~70–75%Not publishedNot trackedVariable
Entry Price (Fundamentals)
~$795
best value
~$1,500+~$1,400+$15–30/moFree
Verified Student Reviews18,400+ · 4.9★LimitedLimitedHigh volumeN/A

Data sourced from public pricing pages and review platforms. Accurate as of March 2026. Partial = available in select regions only.

FAQs

Got Questions? We've Got Answers.

Everything you need to know about ServiceNow certification training with Koenig Solutions.

ServiceNow certification training covers platform administration, application development, and implementation across IT, HR, and customer service workflows. Koenig Solutions delivers official ServiceNow training through authorized instructor-led courses. These programs align with ServiceNow University's curriculum and prepare learners for mainline certifications such as CSA, CAD, and CIS.
Koenig offers training for core ServiceNow certifications including Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist (CIS) tracks such as CIS-ITSM, CIS-HRSD, and CIS-CSM. Training paths also support micro-certifications and expert programs like Certified Technical Architect (CTA). All courses use official ServiceNow courseware.
ServiceNow training is designed for system administrators, developers, implementation consultants, and IT service managers. Entry-level courses like CSA require no prior experience, while CIS and CTA certifications recommend 6–12 months of hands-on platform experience. Role-based learning paths support beginners to advanced professionals across IT, HR, and customer service domains.
Prerequisites vary by certification level: CSA has no formal requirement, CAD recommends completing ServiceNow Application Development Fundamentals, and CIS exams require relevant implementation experience. ServiceNow mandates completion of official training for exam eligibility. Delta exams are required annually to maintain active mainline certifications.
ServiceNow exams include 60 questions in multiple-choice and multiple-select formats, with a 90-minute duration and a passing score determined by a scaled cut score. The exam voucher is included in instructor-led training at Koenig. Exams are proctored via Pearson VUE, either online or at test centers, and must be scheduled within 90 days of registration.
Most ServiceNow courses run for 24 hours over three days. Koenig offers live online 1-on-1 training, public batches, classroom sessions, and private group training with Guaranteed-to-Run scheduling. Flexi self-paced options with recorded labs are also available, all using official ServiceNow courseware and instructor support.
ServiceNow training at Koenig starts at $2,700 USD for a 3-day instructor-led course. The fee includes official e-courseware, hands-on labs, exam voucher (for select courses), and post-training support. Pricing varies for 1-on-1, private batches, and flexi modes, with volume discounts available for enterprise teams.
The exam fee is $300 USD for core certifications like CSA and CAD, and $450 USD for Certified Implementation Specialist (CIS) exams. These fees apply to retakes or when the voucher is not included. The annual Certification Maintenance Program (CMP) fee is $200 USD to retain active status through delta exams.
ServiceNow-certified professionals earn an average of $110,000 annually in the U.S., with architects and implementation specialists reaching over $140,000. Certification validates expertise in digital workflow automation and opens roles such as Platform Engineer, ITSM Consultant, and Solution Architect across enterprise IT and cloud transformation projects.
Koenig delivers enterprise ServiceNow training through private batches, on-site sessions, and Fly-Me-A-Trainer options globally. Volume pricing and dedicated account management are available. While Koenig does not accept ServiceNow Learning Credits directly, custom billing and invoicing align with corporate training budgets and timelines.
Yes, ServiceNow requires annual renewal for mainline certifications via the Certification Maintenance Program (CMP). Holders must pay a $200 USD fee and pass a non-proctored delta exam covering the latest platform updates. Delta exams are available in ServiceNow University and must be completed within the annual window to keep the certification active.
Still have questions?
Talk to a ServiceNow certification advisor — free, no obligation.
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Training Professionals
Across 50+ Countries

From our headquarters in India to training centers across UAE, Iraq, Saudi Arabia, UK, USA, Singapore, Australia, and more — Koenig delivers ServiceNow certification training in 50+ countries.

50+
Countries
500K+
Trained
33+
Years
95%
Pass Rate
Koenig training locations worldwide
Top Vendor Partners

Train with Industry Leaders

Koenig is an authorized training partner for the world’s leading technology vendors, delivering globally recognized certifications.

Top Vendors
★ Platinum Partner · Cisco

Cisco

From CCNA to CCIE — master networking and security with Cisco’s premier learning partner.

Our Expertise

  • CCNA 200-301 Network Associate (9,800+ enrolled)
  • CCNP Enterprise Core (ENCOR)
  • Cisco CyberOps Associate
  • Cisco DevNet Associate
Explore Cisco Courses →
Cisco
60+Courses
PlatinumPartner Level
8K+Certified
★ Advanced Partner · AWS

Amazon Web Services

Build, deploy and scale on the world’s most comprehensive cloud platform.

Our Expertise

  • AWS Solutions Architect Associate (5,747 enrolled)
  • AWS Cloud Practitioner (4,593 enrolled)
  • AWS DevOps Engineer Professional
  • AWS Security Specialty
Explore AWS Courses →
AWS
45+Courses
AdvancedPartner Level
10K+Certified
★ Authorized Partner · VMware

VMware

Master virtualization, cloud infrastructure and modern data centre with VMware certifications.

Our Expertise

  • VMware vSphere: Install, Configure, Manage
  • VCP-DCV Data Center Virtualization (3,200+ enrolled)
  • VMware NSX-T Data Center
  • VMware Carbon Black Cloud
Explore VMware Courses →
VMware
35+Courses
AuthorizedPartner Level
6K+Certified
★ Gold Partner · Oracle

Oracle

From Oracle Database to Oracle Cloud — become certified on the most widely deployed enterprise technology.

Our Expertise

  • Oracle Database 19c Administration (4,100+ enrolled)
  • Oracle Cloud Infrastructure Architect Associate
  • Oracle Java SE 17 Developer
  • Oracle Autonomous Database Specialist
Explore Oracle Courses →
Oracle
50+Courses
GoldPartner Level
7K+Certified
∞  50+ Global Vendors

Explore All
Vendor Partners

Beyond our top picks — Koenig is authorized by 50+ global technology vendors. From VMware, Google Cloud, Salesforce and Oracle to niche certifications across cybersecurity, cloud, networking and project management.

50+VENDORS
3,000+COURSES
500K+TRAINED
Explore All Courses →
Google Cloud CompTIA Salesforce PMI EC-Council ISACA ITIL Red Hat Tableau Python Inst. ServiceNow + 39 more