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Unlock the full potential of IT Service Management (ITSM) Tools and Services. Our dedicated training programs cater to IT professionals of all levels, offering specialized courses in ITSM Administration, Implementation, and Development. Whether you're aiming to become an ITSM expert, enhance your organizational efficiency, or gain industry-recognized certifications, our expert instructors and comprehensive curriculum are here to guide you. Join our thriving community of ITSM enthusiasts, access hands-on experience, and embark on a transformative journey of skill-building and career advancement.
Our courses cover the leading ITSM tools and services, such as ServiceNow, BMC Remedy, ManageEngine, and more. Whether you're looking to excel as an ITSM Administrator, master Implementation strategies, or become a proficient Developer, our expertly crafted programs will equip you with the knowledge and skills needed to thrive in the dynamic world of IT service management.
In the Administration component, participants learn about user and access management, configuration, incident, and problem management, and reporting and analytics. They gain the expertise to configure and customize the platform according to organizational requirements.
The Implementation aspect focuses on project planning, solution design, system configuration, data migration, testing, and deployment. Participants learn how to successfully implement ServiceNow solutions in their organizations.
The Development component covers application framework, scripting, workflow design, UI customization, and integration with external systems. Participants gain the ability to extend and customize to address unique business needs.
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Ans - No, the published fee includes all applicable taxes.