MD-102: Endpoint Administrator Course Overview

To ensure that participants are adequately prepared and can benefit fully from the MD-102: Endpoint Administrator course, the following minimum prerequisites are recommended:

• Basic understanding of Microsoft Windows operating systems, particularly Windows 10 or later versions.
• Familiarity with general IT concepts and terminology, such as "Active Directory," "cloud services," and "virtualization."
• Some experience with or exposure to managing Windows devices in a corporate or enterprise environment.
• Knowledge of common Microsoft 365 services, particularly with regards to device management and security features.
• An understanding of basic networking principles, including the internet, intranet, and VPN connections.
• Awareness of fundamental cybersecurity concepts, including authentication, authorization, and encryption.
• A willingness to learn and engage with hands-on lab exercises and theoretical content.

Please note that while having experience with Azure Active Directory, Microsoft Configuration Manager, and Microsoft Intune is beneficial, the course is designed to guide learners through the necessary concepts and practices involved in modern endpoint management.

Target Audience for MD-102: Endpoint Administrator

MD-102: Endpoint Administrator course focuses on managing enterprise environments, ideal for IT professionals in device management roles.

• IT Administrators
• Systems Administrators
• Desktop Support Technicians
• Endpoint Security Specialists
• Microsoft 365 Managed Service Providers
• IT Support Engineers
• Network Administrators
• Infrastructure Engineers
• IT Professionals seeking to understand Azure Active Directory and Microsoft Intune
• Professionals responsible for Windows 10/11 deployments
• Cloud Solution Architects focusing on Microsoft 365
• Help Desk Technicians aiming for career advancement in IT management
• Cybersecurity Analysts with a focus on endpoint protection
• Compliance Officers dealing with device compliance and authentication
• Technical Consultants specializing in modern workplace solutions
• IT Managers looking to improve device management strategies
• Enterprise Architects involved in endpoint strategy and planning
• Virtual Desktop Infrastructure (VDI) Specialists

Learning Objectives - What you will Learn in this MD-102: Endpoint Administrator?

1. Introduction to the Course's Learning Outcomes: Gain comprehensive expertise in endpoint management, including device enrollment, user profiles configuration, application deployment, security, and cloud-based tools in the MD-102: Endpoint Administrator course.

2. Learning Objectives and Outcomes:

• Understand the landscape of enterprise desktop environments and different Windows editions.
• Manage Azure Active Directory identities and protect these identities within the organizational context.
• Execute and oversee device enrollment using Microsoft Configuration Manager and Microsoft Intune.
• Configure, manage, and maintain device and user profiles to ensure a tailored and secure user experience.
• Deploy mobile application management strategies and administer updates and endpoint applications effectively.
• Enhance authentication protocols and ensure organizational access while enforcing device compliance policies.
• Generate detailed inventory and compliance reports to monitor and manage organizational assets and policies.
• Deploy and manage device data protection and utilize Microsoft Defender solutions for endpoint security.
• Assess deployment readiness and use on-premises tools like the Microsoft Deployment Toolkit and Configuration Manager for endpoint deployment.
• Implement and manage cloud-based deployment with tools such as Windows Autopilot, Windows 365, and Azure Virtual Desktop, while planning for modern endpoint management transitions.