Software Asset Management (SAM) Professional Fundamentals Course Overview

Software Asset Management (SAM) Professional Fundamentals Course Overview

The Software Asset Management (SAM) Professional Fundamentals course is designed to equip learners with the knowledge and skills necessary to effectively manage software assets within an organization. The course covers various aspects of SAM, including the introduction to SAM practices, trustworthy data establishment, practical management techniques, operational integration, strategic conformance, and reporting & analytics.

Throughout the course, participants will delve into these key modules:

1. Introduction to Software Asset Management
2. Trustworthy Data
3. Practical Management
4. Operational Integration
5. Strategic Conformance
6. Reporting & Analytics

By completing this course, learners can aim for the ServiceNow SAM Pro certification, demonstrating their proficiency in ServiceNow's software asset management platform. Ideal for IT professionals, the course also prepares participants for ServiceNow SAM Pro training, ensuring they can apply best practices in SAM and add value to their organizations through cost optimization, compliance, and risk management.

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Course Prerequisites

For the Software Asset Management (SAM) Professional Fundamentals course, the following are the minimum prerequisites that should be met for a successful learning experience:


  • Basic understanding of IT environments and computer literacy
  • Familiarity with software licensing concepts and terminology
  • Knowledge of IT operations, including the deployment, maintenance, and management of software
  • Some experience with IT asset management is helpful but not required
  • An interest in learning about the principles of software asset management and its business impact

These prerequisites are designed to ensure that participants can fully engage with the course content and participate in discussions and activities. However, the course is structured to accommodate those who are new to SAM, as well as those looking to formalize and expand their existing knowledge.


Target Audience for Software Asset Management (SAM) Professional Fundamentals

  1. The SAM Professional Fundamentals course equips individuals with essential skills for managing software assets effectively and ensuring compliance.


  2. Target Audience for the Software Asset Management (SAM) Professional Fundamentals Course:


  • IT Asset Managers
  • Software Asset Managers
  • IT Compliance Officers
  • IT Procurement Professionals
  • License Managers
  • IT Finance Managers/Analysts
  • IT Auditors
  • Systems Administrators with asset management responsibilities
  • IT Operations Managers
  • CIOs and IT Directors looking to optimize software spending
  • Risk Management Professionals
  • Software Compliance Analysts
  • Vendor Management Specialists
  • IT Project Managers involved in asset or license management projects
  • IT Professionals aiming to transition into asset management roles
  • IT Legal Advisors dealing with software licensing and compliance


Learning Objectives - What you will Learn in this Software Asset Management (SAM) Professional Fundamentals?

  1. The SAM Professional Fundamentals course equips learners with the essentials of Software Asset Management, including data integrity, practical management, integration, compliance, and reporting analytics.

  2. Learning Objectives and Outcomes:

  • Understand the key principles and importance of Software Asset Management in an organizational context.
  • Learn how to ensure the creation and maintenance of trustworthy data for effective software management.
  • Gain insights into practical management strategies for software assets across their lifecycle.
  • Master the skills to integrate SAM processes operationally within the business.
  • Develop the ability to assess and maintain strategic conformance with software licenses and regulations.
  • Acquire the knowledge to implement effective reporting and analytics tools for decision-making and optimization of software assets.
  • Recognize the risks and cost implications associated with non-compliance and inefficient software asset management.
  • Identify the roles and responsibilities within an organization for managing software assets.
  • Learn best practices for SAM and how to apply them in real-world scenarios.
  • Prepare for further certifications or advanced studies in software asset management and related IT disciplines.