ServiceNow Fundamentals : Welcome to ServiceNow Course Overview

ServiceNow Fundamentals : Welcome to ServiceNow Course Overview

The ServiceNow Fundamentals certification is a crucial seedbed for professionals looking to specialize in the powerful ServiceNow platform. This certification provides a conceptual understanding of the ServiceNow ecosystem, including the configuration, implementation, and administration of its various services. Industries use ServiceNow for its potent capabilities in IT service management, customer service operations, and business process automation. The ServiceNow Fundamentals certification is a testament to an individual's proficiency in implementing effective IT solutions using the ServiceNow platform, thus allowing businesses to streamline processes, boost productivity, and deliver superior service experiences. It's a powerful tool for driving digital transformation across organizations.

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  • Live Online Training (Duration : 16 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

- Basic understanding of database principles
- Familiarity with IT Service Management (ITSM)
- Knowledge of web technologies like HTML, XML, and JavaScript
- Experience with relational databases and SQL
- Understanding of networking concepts
- Eagerness to learn about cloud technology in a SaaS environment.

ServiceNow Fundamentals : Welcome to ServiceNow Certification Training Overview

ServiceNow Fundamentals training is a certification course designed to introduce you to the basics of the ServiceNow platform. The course covers various topics including navigation and collaboration tools, management of data with tables, forms, and lists, automation processes with Flow Designer, and service catalog management. It also introduces service portal design, report creation, and user administration. This foundational course provides the necessary skills to efficiently navigate and operate ServiceNow, thus paving the way to more advanced modules.

Why Should You Learn ServiceNow Fundamentals : Welcome to ServiceNow?

Learning ServiceNow Fundamentals course offers immense benefits like gaining proficiency in IT services management, understanding the best practices for incident, problem, and change management and acquiring hands-on experience in the platform. It enhances your job prospects in the IT sector and aids in professional development.

Target Audience for ServiceNow Fundamentals : Welcome to ServiceNow Certification Training

- IT professionals looking to gain in-depth knowledge of ServiceNow.
- Project managers overseeing ServiceNow implementation.
- System administrators seeking a comprehensive understanding.
- Developers wanting to optimize ServiceNow.
- ServiceNow consultants and partners.
- Career aspirants in the Service Management field.

Why Choose Koenig for ServiceNow Fundamentals : Welcome to ServiceNow Certification Training?

- Koenig Solutions provides service by certified instructors, ensuring patrons receive high-quality instruction.
- Their training programs can boost your career, particularly in the IT field.
- Training programs are customized, addressing specific needs of individuals or businesses.
- They offer destination training, allowing for both virtual and location-based learning.
- Affordable pricing makes their courses accessible to a wide audience.
- They are a top training institute, recognized for their superior service and course offerings.
- Koenig Solutions provides flexibility with training dates, catering to the varied schedule of their clients.
- They offer instructor-led online training for flexibility and convenience.
- They offer a wide range of courses, catering to the diverse needs of IT professionals.
- As an accredited institute, their training modules meet the highest quality standards.

ServiceNow Fundamentals : Welcome to ServiceNow Skills Measured

After completing the ServiceNow Fundamentals certification training, an individual can master ServiceNow's core configuration, understand its user interface and various features, and learn to navigate through applications and modules. They will gain skills in performing basic administration and configuration tasks, managing data with tables, and developing workflows. Additional skills include creating and configuring items and tasks, managing data with import sets and update sets, and applying ServiceNow best practices. The training also provides a basic knowledge of security and integrations.

Top Companies Hiring ServiceNow Fundamentals : Welcome to ServiceNow Certified Professionals

Top companies hiring ServiceNow certified professionals include Accenture, Cognizant Technology Solutions, DXC Technology, IBM, Deloitte, and Capgemini. These firms seek candidates with proficiency in ServiceNow Fundamentals for a plethora of roles, including ServiceNow Developer, ServiceNow Consultant, ServiceNow Administrator, and IT Operations Specialist.

Learning Objectives - What you will Learn in this ServiceNow Fundamentals : Welcome to ServiceNow Course?

The learning objectives of the ServiceNow Fundamentals: Welcome to ServiceNow course include understanding the basics of ServiceNow system administration and configuration. Students will learn how to customize and architect ServiceNow applications and interfaces to meet specific organizational needs. This course also aims to equip students with the skills to navigate the ServiceNow interface, configure and manage users, and implement service catalogs. Finally, it aims to provide an understanding of how to utilize various ServiceNow features and functionalities, such as incident, problem, and change management, to improve operational efficiency and effectiveness in their organizations.

ServiceNow Fundamentals