Application Development Fundamentals Course Overview

Application Development Fundamentals Course Overview

The Application Development Fundamentals course is designed for those seeking to become a ServiceNow Certified Application Developer. It provides learners with a comprehensive understanding of scripting, application development tools, and best practices within the ServiceNow platform. By exploring modules that cover everything from client-side scripting and Business logic to Integrating external data and Automated testing, participants will gain the skills necessary to create robust applications within ServiceNow.

Throughout the course, students will engage in various lessons and labs, learning to navigate and utilize the ServiceNow environment effectively. They will also delve into the specifics of the ServiceNow Application Developer Certification exam to prepare for this valuable industry credential. By the end of the course, learners will have the knowledge and experience to develop, deploy, and manage applications that leverage ServiceNow's capabilities, positioning themselves as skilled developers in the growing field of enterprise service management.

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Course Prerequisites

To ensure you can fully benefit from the Application Development Fundamentals course, the following minimum prerequisites are recommended:

 

  • Basic understanding of programming concepts (variables, control structures, functions, etc.).
  • Familiarity with any scripting or programming language (e.g., JavaScript, Python, etc.).
  • Knowledge of database concepts and simple SQL commands.
  • Basic understanding of web technologies (HTML, CSS).
  • Awareness of IT service management principles can be beneficial, though not mandatory.
  • Ability to navigate and use a Windows or similar operating system effectively.

 

No prior experience with ServiceNow platform is required, but any exposure to it would be advantageous. The course content is designed to guide beginners through the fundamentals of application development within the ServiceNow environment.

RoadMaps

Application Development Fundamentals

 

Target Audience for Application Development Fundamentals

The Application Development Fundamentals course is designed for IT professionals seeking to enhance their app development skills using modern tools and methods.

  • Aspiring Application Developers
  • Junior Software Developers
  • IT Analysts with a focus on application development
  • ServiceNow Developers and Administrators
  • Systems Engineers interested in scripting and automation
  • Technical Consultants involved in application implementation
  • IT Professionals transitioning to scripting and app development roles
  • Computer Science and Information Technology students
  • Business Analysts looking to understand the technical aspects of app development
  • UI/UX Designers interested in the technical implementation of design
  • Database Administrators seeking to expand into app development
  • Software Development Managers overseeing application projects
  • Quality Assurance Testers and Engineers
  • Service Catalog Managers
  • Technical Project Managers overseeing application development projects
  • IT Support Staff who wish to automate and streamline processes

Learning Objectives - What you will Learn in this Application Development Fundamentals?

Introduction to Learning Outcomes and Concepts Covered:

This Application Development Fundamentals course equips learners with the essential skills to develop, design, secure, and test applications, focusing on scripting, client-side customization, and integration with external data.

Learning Objectives and Outcomes:

  • Understand the basics of scripting and write scripts to customize user experiences and automate tasks within applications.
  • Create client scripts to manipulate form behavior and UI policies for dynamic form control without page reloads.
  • Develop catalog client scripts and UI policies, and implement business rules to enforce data consistency and business logic.
  • Utilize GlideSystem for common server-side scripting tasks and GlideRecord for database operations.
  • Employ Script Includes to create reusable code libraries and use the Flow Designer for visual process automation.
  • Grasp the core concepts of application development and the differences between development and deployment within scoped applications.
  • Analyze and design applications, including business logic, user interfaces, and a scoped architecture data model.
  • Utilize Application Development Tools such as Guided App Creator and integrate with version control systems like GitLab.
  • Configure application forms, fields, lists, views, and security settings to control access and ensure proper data handling.
  • Automate workflows using Flow Designer, execute scheduled scripts, set up email notifications, and manage deployment states.
  • Import and integrate external data using import sets and web services, and handle web service consumer configurations.
  • Implement and test with the Automated Test Framework (ATF) to ensure application robustness and reliability.
  • Explore advanced topics such as Service Catalog and external web services for further study and capability expansion.

Technical Topic Explanation

Scripting

Scripting is a type of computer programming where short programs, known as scripts, are written to automate tasks that would otherwise be done manually by a user. These tasks can range from simple file manipulations to more complex network operations. Scripting languages, which include Python, Bash, and JavaScript, are designed to be quick and easy to write and understand. They are particularly useful in application development, such as with ServiceNow, for enhancing functionality and streamlining processes through automation. Effective scripting can significantly reduce the time and effort involved in managing applications and systems.

Scripting

Client-side scripting involves writing code that runs on a user's browser rather than on a web server. This approach is used to create interactive websites that respond quickly to user input, without needing to communicate back with the server for each action. Common languages for client-side scripting include JavaScript and HTML5. This method enhances user experience by allowing immediate feedback and dynamic content updates, which are essential for creating an engaging and responsive environment on the web.

Automated testing

Automated testing involves using software to run tests on other software, ensuring it works well before being released. This process replaces manual testing, making it faster and more reliable. Automated tests can perform the same operations each time, checking for errors consistently without human fatigue. This approach is vital for developers, including those studying for certifications like the ServiceNow Certified Application Developer, as it helps maintain high quality in application development on platforms like ServiceNow.

Business logic

Business logic refers to the underlying processes that handle the data and rules of operation in a company's software application. This term encompasses the algorithms, rules, calculations, and exceptions that define how system data is created, displayed, stored, and changed. Essentially, business logic is the custom functionality that makes an application effectively address specific business processes and requirements. It is separated from the user interface and database of the application to ensure easy modification and maintenance. Implementing business logic correctly can improve efficiency and workflow within an organization.

Integrating external data

Integrating external data involves pulling information from outside sources into your system to enhance and expand its functionality. This is particularly crucial in platforms like ServiceNow, where application developers can utilize this external data to improve workflows, reporting, and decision-making processes. The integration can streamline operations and offer more comprehensive service solutions, aligning with courses and certifications targeted at becoming a ServiceNow Certified Application Developer. This process supports developers in creating robust, efficient applications by making additional data available for analysis, feature development, and improved user interactions within the ServiceNow environment.

ServiceNow environment

ServiceNow environment refers to a platform specializing in automating business processes and integrating various IT operations. It allows organizations to create, manage, and deploy applications tailored to their specific needs. Aspiring professionals can enhance their capabilities through the ServiceNow Application Developer course, aimed at cultivating skills in building applications within the platform. Achieving a ServiceNow Certified Application Developer certification verifies an individual's expertise in application development on ServiceNow, demonstrating their ability to build innovative solutions that streamline and automate complex business processes.

Target Audience for Application Development Fundamentals

The Application Development Fundamentals course is designed for IT professionals seeking to enhance their app development skills using modern tools and methods.

  • Aspiring Application Developers
  • Junior Software Developers
  • IT Analysts with a focus on application development
  • ServiceNow Developers and Administrators
  • Systems Engineers interested in scripting and automation
  • Technical Consultants involved in application implementation
  • IT Professionals transitioning to scripting and app development roles
  • Computer Science and Information Technology students
  • Business Analysts looking to understand the technical aspects of app development
  • UI/UX Designers interested in the technical implementation of design
  • Database Administrators seeking to expand into app development
  • Software Development Managers overseeing application projects
  • Quality Assurance Testers and Engineers
  • Service Catalog Managers
  • Technical Project Managers overseeing application development projects
  • IT Support Staff who wish to automate and streamline processes

Learning Objectives - What you will Learn in this Application Development Fundamentals?

Introduction to Learning Outcomes and Concepts Covered:

This Application Development Fundamentals course equips learners with the essential skills to develop, design, secure, and test applications, focusing on scripting, client-side customization, and integration with external data.

Learning Objectives and Outcomes:

  • Understand the basics of scripting and write scripts to customize user experiences and automate tasks within applications.
  • Create client scripts to manipulate form behavior and UI policies for dynamic form control without page reloads.
  • Develop catalog client scripts and UI policies, and implement business rules to enforce data consistency and business logic.
  • Utilize GlideSystem for common server-side scripting tasks and GlideRecord for database operations.
  • Employ Script Includes to create reusable code libraries and use the Flow Designer for visual process automation.
  • Grasp the core concepts of application development and the differences between development and deployment within scoped applications.
  • Analyze and design applications, including business logic, user interfaces, and a scoped architecture data model.
  • Utilize Application Development Tools such as Guided App Creator and integrate with version control systems like GitLab.
  • Configure application forms, fields, lists, views, and security settings to control access and ensure proper data handling.
  • Automate workflows using Flow Designer, execute scheduled scripts, set up email notifications, and manage deployment states.
  • Import and integrate external data using import sets and web services, and handle web service consumer configurations.
  • Implement and test with the Automated Test Framework (ATF) to ensure application robustness and reliability.
  • Explore advanced topics such as Service Catalog and external web services for further study and capability expansion.