BCS Practitioner Certificate in Modelling Business Processes Course Overview

BCS Practitioner Certificate in Modelling Business Processes Course Overview

The BCS Practitioner Certificate in Modelling Business Processes course is tailored for professionals seeking to master the art of Business process modelling. It provides a comprehensive understanding of various techniques and approaches essential for creating effective business process models. This training delves into the importance of Process-focused organizational views, the Hierarchy of business processes, and the significance of using Standard notation for clarity and consistency.

Learners will gain skills in constructing Organizational and process-level models, documenting processes at the actor-task level, and developing strategies for improving and implementing Business process changes. Understanding the interplay between Business rules, Performance measures, and Customer expectations is also a key component of the course. The BCS Modelling Business Processes Training equips participants with the tools needed to analyze, improve, and manage business processes effectively, thus preparing them for practical challenges and contributing to their organization's operational excellence.

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  • Live Online Training (Duration : 24 Hours)
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Course Prerequisites

To ensure the success of participants in the BCS Practitioner Certificate in Modelling Business Processes course, it is recommended that they possess the following minimum prerequisites:


  • A basic understanding of business operations and organizational structures.
  • Familiarity with the concepts of business processes and their significance within a business context.
  • An interest in learning about process modeling techniques and their application to real-world business scenarios.
  • Basic analytical skills to comprehend and interpret business process diagrams and models.
  • Proficiency in written and spoken English to effectively understand and communicate concepts and instructions during the course.

Please note that while prior experience in business analysis or process modeling is beneficial, it is not a strict requirement for enrollment in this course. The program is designed to guide participants through the foundational concepts and techniques.


Target Audience for BCS Practitioner Certificate in Modelling Business Processes

The BCS Practitioner Certificate in Modelling Business Processes is designed for professionals involved in business process management and improvement.


  • Business Analysts
  • Process Owners/Managers
  • Quality Assurance Specialists
  • Management Consultants
  • Change Managers
  • Project Managers
  • IT Professionals involved in business process reengineering
  • Organizational Development Professionals
  • Individuals aiming to become Business Process Modelling experts
  • Product Managers
  • Operations Managers
  • Functional Managers looking to optimize business processes within their domains
  • Professionals seeking to improve customer experience through process enhancements
  • Individuals preparing for roles that require business process analysis and design


Learning Objectives - What you will Learn in this BCS Practitioner Certificate in Modelling Business Processes?

Introduction to Learning Outcomes

The BCS Practitioner Certificate in Modelling Business Processes course aims to equip students with a deep understanding of business process modelling, improvement strategies, and change management to optimize organizational efficiency.

Learning Objectives and Outcomes

  • Understand Business Process Modelling: Grasp the purpose and benefits of modelling business processes to enhance organizational performance.
  • Business Process Hierarchy: Differentiate among the three levels of business process hierarchy to structure processes effectively.
  • Process vs. Functional View: Appreciate the significance of adopting a process view over a functional view to improve cross-functional collaboration.
  • Organisational Model Construction: Learn to construct an organisational model and align processes with the organization's value proposition.
  • Standard Notation in Modelling: Comprehend the importance and application of standard notations in business process modelling for consistency and clarity.
  • Event-Response Modelling: Acquire skills to create models that capture business events and responses, ensuring a comprehensive process view.
  • Performance Measures: Distinguish between internal performance measures and customer expectations, and utilize process performance metrics effectively.
  • Task Description and Documentation: Develop the ability to construct detailed task descriptions and document business rules and procedural steps.
  • Business Process Improvement: Apply methods for improving business processes and challenge existing rules and assumptions for greater efficiency.
  • Change Management: Understand the considerations for new process implementation and strategize for effective business change management.

Technical Topic Explanation

Business process modelling

Business process modeling involves mapping out the steps and activities of an organization's workflow. This technique helps in understanding, analyzing, and improving how a business operates. The BCS (British Computer Society) offers specialized training and courses in business process modeling, known as BCS Modelling Business Processes Training or Course. These comprehensive learning programs equip professionals with the skills needed to efficiently design and enhance business processes, thereby boosting overall productivity and effectiveness within their organizations.

Process-focused organizational views

Process-focused organizational views prioritize the streamlining and optimization of business processes. This approach involves detailed analysis and modeling of business processes to make them more efficient and effective. Through techniques like BCS (British Computer Society) business process modeling, professionals can identify redundancies, streamline workflows, and improve communication across departments. Training in BCS modeling business processes equips professionals with the skills to critically assess and redesign processes to enhance organizational performance. These courses focus on practical applications of process modeling concepts, preparing participants to implement these strategies effectively within their organizations.

Hierarchy of business processes

The hierarchy of business processes involves organizing processes from the most general and strategic to the most specific and operational. This arrangement helps in managing the overall business strategy and ensuring that each specific activity aligns with larger goals. For professionals involved in modeling business processes, understanding this hierarchy is crucial. It allows them to structure and streamline operations effectively, optimizing efficiency and aligning with strategic business objectives. Training courses like the BCS Modelling Business Processes course can provide valuable insights and skills for effectively mapping out and improving these hierarchical structures in any organization.

Standard notation

Standard notation in the context of business process modeling is a formal, structured way of documenting business processes. It uses a consistent set of symbols and rules to represent various steps and actions within a business's operations. Adopting standard notation, such as that used in the BCS Modelling Business Processes Training, helps organizations clearly communicate processes, increasing understanding and efficiency. This approach enables professionals to effectively analyze and improve their business processes, aligning with industry best practices. Ultimately, standard notation is vital for depicting procedures clearly and concisely in business process modeling.

Organizational and process-level models

Organizational and process-level models are frameworks used to understand, analyze, and improve the processes within an organization. These models help in mapping out all business processes, identifying inefficiencies, enhancing communication across different departments, and achieving strategic goals efficiently. They play a crucial role in training programs such as the BCS Modelling Business Processes course, which equips professionals with skills to model, evaluate, and improve business processes using best practices and standardized methodologies. This enhances organizational performance, supports change management initiatives, and drives business optimization.

Business process changes

Business process changes involve updating the ways companies operate, focusing on improving tasks and workflows that align with organizational goals. The BCS Modelling Business Processes Training helps professionals understand and implement these changes effectively by analyzing, designing, and optimizing processes. The BCS Business Process Modelling course provides methods and tools to map current processes, identify inefficiencies, and design enhanced procedures to boost productivity and service quality. This training enables participants to transform organizational processes strategically, ensuring they are efficient and well-suited to the enterprise's evolving needs.

Business rules

Business rules are guidelines or conditions defined to manage and control business processes. They specify what actions to take or decisions to make in various business scenarios. These rules help ensure consistency, fairness, and efficiency in operational activities and decision-making processes across an organization. Implementing such rules effectively can guide how business objectives are achieved, how data is processed, and how outcomes are evaluated. They are crucial for developing comprehensive business process models and are often integrated into business process management software to automate decision-making paths and enforce policy adherence consistently.

Performance measures

Performance measures are metrics used to assess the efficiency and effectiveness of an action or a set of actions within business processes. They help organizations gauge the success of their activities, ensuring they align with strategic goals. Essential in any business process modelling, performance measures guide improvements, showing where processes can be streamlined or enhanced for better outcomes. They are critical in elements like BCS modelling business processes training, where skills in measuring the effectiveness of business processes are developed. This training aids professionals in identifying, analyzing, and refining business processes based on tangible performance data.

Customer expectations

Customer expectations refer to the set of standards or assumptions that customers have regarding a product, service, or experience. These expectations can encompass various aspects including quality, performance, value, and customer service. Businesses need to understand and manage customer expectations effectively to ensure customer satisfaction, retain loyalty, and promote positive word-of-mouth. This involves not only meeting but ideally exceeding these expectations through continuous improvement and innovation in their offerings and interactions. Accurately gauging and fulfilling customer expectations is crucial for building strong customer relationships and achieving long-term business success.

Target Audience for BCS Practitioner Certificate in Modelling Business Processes

The BCS Practitioner Certificate in Modelling Business Processes is designed for professionals involved in business process management and improvement.


  • Business Analysts
  • Process Owners/Managers
  • Quality Assurance Specialists
  • Management Consultants
  • Change Managers
  • Project Managers
  • IT Professionals involved in business process reengineering
  • Organizational Development Professionals
  • Individuals aiming to become Business Process Modelling experts
  • Product Managers
  • Operations Managers
  • Functional Managers looking to optimize business processes within their domains
  • Professionals seeking to improve customer experience through process enhancements
  • Individuals preparing for roles that require business process analysis and design


Learning Objectives - What you will Learn in this BCS Practitioner Certificate in Modelling Business Processes?

Introduction to Learning Outcomes

The BCS Practitioner Certificate in Modelling Business Processes course aims to equip students with a deep understanding of business process modelling, improvement strategies, and change management to optimize organizational efficiency.

Learning Objectives and Outcomes

  • Understand Business Process Modelling: Grasp the purpose and benefits of modelling business processes to enhance organizational performance.
  • Business Process Hierarchy: Differentiate among the three levels of business process hierarchy to structure processes effectively.
  • Process vs. Functional View: Appreciate the significance of adopting a process view over a functional view to improve cross-functional collaboration.
  • Organisational Model Construction: Learn to construct an organisational model and align processes with the organization's value proposition.
  • Standard Notation in Modelling: Comprehend the importance and application of standard notations in business process modelling for consistency and clarity.
  • Event-Response Modelling: Acquire skills to create models that capture business events and responses, ensuring a comprehensive process view.
  • Performance Measures: Distinguish between internal performance measures and customer expectations, and utilize process performance metrics effectively.
  • Task Description and Documentation: Develop the ability to construct detailed task descriptions and document business rules and procedural steps.
  • Business Process Improvement: Apply methods for improving business processes and challenge existing rules and assumptions for greater efficiency.
  • Change Management: Understand the considerations for new process implementation and strategize for effective business change management.