BCS Practitioner Certificate in Modelling Business Processes Course Overview

Course Prerequisites

• Basic Computer Knowledge.

Target Audience for BCS Practitioner Certificate in Modelling Business Processes

The BCS Practitioner Certificate in Modelling Business Processes is designed for professionals involved in business process management and improvement.

• Business Analysts
• Process Owners/Managers
• Quality Assurance Specialists
• Management Consultants
• Change Managers
• Project Managers
• IT Professionals involved in business process reengineering
• Organizational Development Professionals
• Individuals aiming to become Business Process Modelling experts
• Product Managers
• Operations Managers
• Functional Managers looking to optimize business processes within their domains
• Professionals seeking to improve customer experience through process enhancements
• Individuals preparing for roles that require business process analysis and design

Learning Objectives - What you will Learn in this BCS Practitioner Certificate in Modelling Business Processes?

Introduction to Learning Outcomes

The BCS Practitioner Certificate in Modelling Business Processes course aims to equip students with a deep understanding of business process modelling, improvement strategies, and change management to optimize organizational efficiency.

Learning Objectives and Outcomes

• Understand Business Process Modelling: Grasp the purpose and benefits of modelling business processes to enhance organizational performance.
• Business Process Hierarchy: Differentiate among the three levels of business process hierarchy to structure processes effectively.
• Process vs. Functional View: Appreciate the significance of adopting a process view over a functional view to improve cross-functional collaboration.
• Organisational Model Construction: Learn to construct an organisational model and align processes with the organization's value proposition.
• Standard Notation in Modelling: Comprehend the importance and application of standard notations in business process modelling for consistency and clarity.
• Event-Response Modelling: Acquire skills to create models that capture business events and responses, ensuring a comprehensive process view.
• Performance Measures: Distinguish between internal performance measures and customer expectations, and utilize process performance metrics effectively.
• Task Description and Documentation: Develop the ability to construct detailed task descriptions and document business rules and procedural steps.
• Business Process Improvement: Apply methods for improving business processes and challenge existing rules and assumptions for greater efficiency.
• Change Management: Understand the considerations for new process implementation and strategize for effective business change management.