PECB/ISO/IEC 20000 (ITSM) Lead Auditor/ISO 20000 (ITSM) Lead Auditor

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ISO/IEC 20000 (ITSM) Lead Auditor Course Overview

Information Technology Service Management or ITSM is a process based approach that intends to align the IT process delivery with the objectives of an enterprise. It entails a pattern shift from IT management as stacks of distinct components to delivery of end-to-end IT services with best practices. This ISO 20000 Lead Auditor training allows course participants to acquire skills to successfully audit an ITSMS in accordance to ISO 20000. It also imparts management expertise to handle a team of auditors by applying audit procedures, principles and techniques. Plan and perform external and internal audits with respect to ISO 19011 and ISO 17021.

  • 1. Do you have limited Window for training?
  • 2. Can you only spend 4-hours per day?
  • 3. Do you want to start training immediately?
  • If your answer is yes to any one of the above, you need 1-on-1- Training
The 1-on-1 Advantage
Methodology
Flexible Dates
4-Hour Sessions
  • View video
  • The course will be free if we are not able to start within 7 days of booking.
  • Only applicable for courses on which this logo appears.
Live Online Training (Duration : 40 Hours)
Group Training 2100 (Include Exam)Per Participant Incl. Official Courseware
23 - 27 May 09:00 AM - 05:00 PM CST
(8 Hours/Day)
13 - 17 Jun GTR Co-Students 09:00 AM - 05:00 PM CST
(8 Hours/Day)
04 - 08 Jul 09:00 AM - 05:00 PM CST
(8 Hours/Day)
1-on-1 Training 4200 2400 + If you accept merging of other students. (Include Exam) Incl. Official Courseware
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
Classroom Training is available. Enquire for the fee Click
Ultra-Fast Track

If you can't spare 40 hours. We can offer you an Ultra-Fast Track for 20 hours for only USD 1,920

Course Prerequisites
  • Five years(Two years of ITSM work experience)

Upon Completion of this Course, you will accomplish following:-

  • Understanding ISO 19011 guidelines and performing internal audit in accordance with ISO 20000.
  • Gaining expertise and skills to effectively manage an audit team for ITSMS. Realizing the significance of ISO 20000 for operating an IT Service Management System.
  • Identifying the interrelationships between ITIL, ISO/IEC 20000-1:2005 and ISO/IEC 20000-2:2005.
  • Recognizing the relationship between the ITSMS, its management processes and compliance issues to fulfill requirements of all stakeholders in an organization. Improving the ability to analyze external and internal environment of an enterprise, perform risk assessment, and audit an ITSMS.

Give an edge to your career with ISO certification training courses. Students can join the classes for ITSM ISO 20000 Lead Auditor Training Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

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FAQ's


Yes, fee excludes local taxes.
The Fee includes:
  • Official courseware
  • Testing Via Qubits
Yes, Koenig Solutions is a PECB Learning Partner