The ISO 20000 Lead Implementer training from Koenig allows course participants to get acquire skills in providing support to an organization which implements and manages an IT Service Management System. You also get to learn ISO 20000 best practices to plan and implement ITSM processes: service delivery processes, planning and implementation of new and modified services, control processes, relationship management processes, release processes and problem resolution processes.
Flexible Dates
Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.4-Hour Sessions
Training never been so convenient- attend training sessions 4-hour long for easy learning.Destination Training
Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.Live Online Training (Duration : 40 Hours) | |||
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Student Name | Feedback |
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Christian Kinchin
United States |
A1. Snehal was very knowledgeable, helpful and had good explanations to any questions i had. She was flexible and the course was well carried out by her. |
Abdullah Mohamed
United States |
A1. Best Trainer thank you so much |
Raul Herrero
United States |
A2. N/A |
Arun Chakravarthy
United States |
A2. Best place to do certifications and training |
Raoul Pinto
United States |
A3. Yes. |
Sunny Thusoo
United States |
A1. It was great experience to have a Trainer like Saroj. She has great knowledge and expertise in her domain. |
Meshal Al-enezi
United States |
A3. Sure |