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| Course Fee | 2,100 |
|
Total Fees (with exam) |
2,100 (USD) |
♱ Excluding VAT/GST
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Inclusions in Koenig's Learning Stack may vary as per policies of OEMs
Koenig Learning Stack
Free Pre-requisite TrainingJoin a free session to assess your readiness for the course. This session will help you understand the course structure and evaluate your current knowledge level to start with confidence.
Assessments (Qubits)Take assessments to measure your progress clearly. Koenig's Qubits assessments identify your strengths and areas for improvement, helping you focus effectively on your learning goals.
Post Training ReportsReceive comprehensive post-training reports summarizing your performance. These reports offer clear feedback and recommendations to help you confidently take the next steps in your learning journey.
Class RecordingsGet access to class recordings anytime. These recordings let you revisit key concepts and ensure you never miss important details, supporting your learning even after class ends.
Free Lab ExtensionsExtend your lab time at no extra cost. With free lab extensions, you get additional practice to sharpen your skills, ensuring thorough understanding and mastery of practical tasks.
Free Revision Classes Join our free revision classes to reinforce your learning. These classes revisit important topics, clarify doubts, and help solidify your understanding for better training outcomes.
Inclusions in Koenig's Learning Stack may vary as per policies of OEMs
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♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
Inclusions in Koenig's Learning Stack may vary as per policies of OEMs
To ensure you are well-prepared and can fully benefit from the ISO/IEC 20000 IT Service Management (ITSM) Lead Implementer course, we recommend that you meet the following prerequisites:
These prerequisites are designed to ensure that you have the necessary background to grasp the material effectively and to succeed in the course. They are not intended to be barriers but rather to set the foundation for a robust learning experience.
| Exam Component | Details |
|---|---|
| Exam Name | ISO/IEC 20000 (ITSM) Lead Implementer |
| Exam Type | May include multiple choice questions, scenario-based questions, and essay-type questions |
| Total Questions | Varies by provider |
| Passing Score | Determined by the certification body |
| Exam Duration | Typically ranges from 2 to 3 hours |
| Language | Commonly available in English, but other languages may be offered by some providers |
| Exam Provider | Accredited certification bodies such as PECB, IRCA, or other authorized training partners |
| Exam Registration | Through the official website of the certification body or authorized training centers |
| Certification Validity | Varies; some certifications may require periodic updates or continuing education |
| Recommended Training | ISO/IEC 20000 Lead Implementer Training Course offered by accredited providers |
The ISO/IEC 20000 (ITSM) Lead Implementer course is designed for professionals aiming to master the implementation of an IT Service Management System.
IT Managers and Consultants
IT Service Providers and Service Managers
Quality Managers and Directors
IT Auditors
IT Practitioners
Project Managers
Compliance/Regulatory Managers
Chief Operating Officers
Chief Information Officers
ITSM Team Members
IT Development Managers
Process Owners and Practitioners
Risk Managers
Information Security Managers
Business Continuity Managers
IT Support Staff
Individuals seeking to gain knowledge about the main processes of IT Service Management Systems (ITSMS)
Professionals interested in pursuing a career in IT management with a specific focus on ISO/IEC 20000 standards.
This ISO/IEC 20000 ITSM Lead Implementer course equips participants with expert knowledge to implement and manage an IT Service Management System (ITSMS) based on ISO/IEC 20000.
By completing this course, participants will be well-prepared to lead the implementation of an ITSMS in their organization and to take the certification exam.
