PECB/ISO/IEC 20000 (ITSM) Lead Implementer/ISO 20000 (ITSM) Lead Implementer

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ISO/IEC 20000 (ITSM) Lead Implementer Course Overview

The ISO 20000 Lead Implementer training from Koenig allows course participants to get acquire skills in providing support to an organization which implements and manages an IT Service Management System. You also get to learn ISO 20000 best practices to plan and implement ITSM processes: service delivery processes, planning and implementation of new and modified services, control processes, relationship management processes, release processes and problem resolution processes.

  • 1. Do you have limited Window for training?
  • 2. Can you only spend 4-hours per day?
  • 3. Do you want to start training immediately?
  • If your answer is yes to any one of the above, you need 1-on-1- Training
The 1-on-1 Advantage
Methodology
Flexible Dates
4-Hour Sessions
  • View video
  • The course will be free if we are not able to start within 7 days of booking.
  • Only applicable for courses on which this logo appears.
Live Online Training (Duration : 40 Hours)
Group Training 2100 (Include Exam)Per Participant Incl. Official Courseware
06 - 10 Jun 09:00 AM - 05:00 PM CST
(8 Hours/Day)
04 - 08 Jul 09:00 AM - 05:00 PM CST
(8 Hours/Day)
1-on-1 Training 4200 2400 + If you accept merging of other students. (Include Exam) Incl. Official Courseware
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
Classroom Training is available. Enquire for the fee Click
Ultra-Fast Track

If you can't spare 40 hours. We can offer you an Ultra-Fast Track for 20 hours for only USD 1,920

Course Prerequisites
  • Basic Computer Knowledge.

Upon Completion of this Course, you will accomplish following:

  • Understanding and implementing an IT Service Management System with respect to ISO 20000
  • Understanding and applying the approaches, concepts, methods, standards and techniques to effectively manage an ITSMS
  • Comprehending the inter-relationship between ITIL, ISO/IEC 20000-2:2005 and ISO/IEC 20000-1:2005
  • Recognizing the relationship between ISMS management processes and the need for compliance with requirements of various stakeholders in the organization
  • Gaining the expertise and ability for managing a team to implement and run the ISO 20000 standard
  • Acquiring the acumen and core skills required to advise an enterprise on the best practices for management of an IT Service Management System
Give an edge to your career with ISO certification training courses. Students can join the classes for ISO 20000 (ITSM) Lead Implementer Training Course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

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FAQ's


Yes, fee excludes local taxes.
The Fee includes:
  • Official courseware
  • Testing Via Qubits
Yes, Koenig Solutions is a PECB Learning Partner