ISO 20000 Foundation Training Overview

The ISO/IEC  20000 Foundation training course gives you a detailed overview of implementing and managing an  IT Service Management System (ITSMS) as per the standards of ISO/IEC 20000. This training will take you through ITSMS  policy,  procedures, performance measurements, management commitment, internal audit, management review and continual improvement. Who should do ISO/IEC  20000 Foundation training? IT Service Management Professionals Anyone interested in acquiring knowledge of IT Service Management Systems (ITSMS) Anyone aspiring for a career in  IT Service Management  

ISO 20000 Foundation Training In Sydney Course schedule & Prices

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 1 Day (2 Days for 4 Hours/Day)
Fee : 500 (Includes Taxes) Includes Exam 
9 AM - 5 PM (Flexible Time Slots for 4 hours option)

Client's Location
As per mutual convenience
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
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Course Prerequisites
  • No formal pre-requisites for this course.

On completion of this course you will know: Understand the components & operations of an IT Service Management System Understand the relation between ISO/IEC 20000 and other frameworks Understand the approaches, methods, and techniques used for the implementation and management of an ITSMS