ISO/IEC 20000 Foundation Certification Training Course Overview

The ISO/IEC  20000 Foundation training course gives you a detailed overview of implementing and managing an  IT Service Management System (ITSMS) as per the standards of ISO/IEC 20000. This training will take you through ITSMS  policy,  procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

Who should do ISO/IEC  20000 Foundation training?

  • IT Service Management Professionals
  • Anyone interested in acquiring knowledge of IT Service Management Systems (ITSMS)
  • Anyone aspiring for a career in  IT Service Management
     
This course prepares you for Exam ISO/IEC 20000 Foundation. Download Course Contents

ISO/IEC 20000 Foundation Course schedule & Prices

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 1 Day (2 Days for 4 Hours/Day)
Fee : 500 (Includes Taxes) Includes Exam 
9 AM - 5 PM (Flexible Time Slots for 4 hours option)






January
8 Hours/Day
18
18-19
February
8 Hours/Day
01
07
08
01-02
07-08
08-09
March
8 Hours/Day
01
07
08
01-02
07-08
08-09
April
8 Hours/Day
05
11
12
05-06
11-12
12-13
Client's Location
As per mutual convenience

Classroom training is available in select Cities

Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites
  • Basic Computer Knowledge.

On completion of this course you will know:

  • Understand the components & operations of an IT Service Management System
  • Understand the relation between ISO/IEC 20000 and other frameworks
  • Understand the approaches, methods, and techniques used for the implementation and management of an ITSMS

 

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