PECB/ISO/IEC 20000 Foundation

ISO/IEC 20000 Foundation Certification Training Course Overview

The ISO/IEC  20000 Foundation training course gives you a detailed overview of implementing and managing an  IT Service Management System (ITSMS) as per the standards of ISO/IEC 20000. This training will take you through ITSMS  policy,  procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

Who should do ISO/IEC  20000 Foundation training?

  • IT Service Management Professionals
  • Anyone interested in acquiring knowledge of IT Service Management Systems (ITSMS)
  • Anyone aspiring for a career in  IT Service Management
     
This course prepares you for Exam ISO/IEC 20000 Foundation.

ISO/IEC 20000 Foundation (8 Hours) Download Course Contents

Live Virtual Classroom
Group Training 800
08 Aug 09:00 AM - 05:00 PM CST
(8 Hours/Day)
06 Sep 09:00 AM - 05:00 PM CST
(8 Hours/Day)
04 Oct 09:00 AM - 05:00 PM CST
(8 Hours/Day)
1-on-1 Training (GTR) 900
4 Hours
8 Hours
Week Days
Week End

Start Time : At any time

12 AM
12 PM

GTR=Guaranteed to Run
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
Special Solutions for Corporate Clients! Click here Hire Our Trainers! Click here

Customers who bought this course also bought

• Certified in the Governance of Enterprise IT (CGEIT)
• ISO 37301 Lead Auditor Compliance Management System
• ISO 37301 Lead Implementer
• COBIT 2019 Design and Implementation
• Cobit 2019 Foundation
• Certified Data Protection Officer : CDPO (includes GDPR)
• ISO 27701 Lead Auditor (LA)
• ISO 27001 (ISMS) Lead Implementer
• ISO/IEC 27001 Foundation
• PMI-RMP Exam Prep

Request More Information

Course Prerequisites
  • Basic Computer Knowledge.

On completion of this course you will know:

  • Understand the components & operations of an IT Service Management System
  • Understand the relation between ISO/IEC 20000 and other frameworks
  • Understand the approaches, methods, and techniques used for the implementation and management of an ITSMS

 

FAQ's