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Salesforce Training & Certification Courses

Salesforce enables organizations to understand the customer better with path-breaking CRM programs. Salesforce has revolutionized Cloud Computing by combining community, service, analytics, sales, and marketing programs with its Cloud platform. Koenig offers Salesforce training courses that help students to achieve Salesforce certifications. The array of courses constitutes Salesforce: Administration Essentials for New Admins (ADM201), Salesforce: Building Applications Using Force.com and Visualforce (DEV-401), Salesforce : Reporting Fundamentals ( RPT 101), Salesforce Expert ( Admin & Developer), Preparing your Salesforce.com Administrator Certification (CRT 101) and Programmatic Development using Apex and Visualforce (DEV 450).

Certifications/ Courses Duration Available Dates Fee
Administration Essentials for New Admins in Lightning Experience (ADX201) 5 26-30 Nov 2018, 3-7 Dec 2018, 10-14 Dec 2018, 24-28 Dec 2018, 7-11 Jan 2019, 21-25 Jan 2019, 4-8 Feb 2019 $ 2,200
Essentials for Marketing Cloud Email Marketers (EEB101) 4 26-29 Nov 2018, 3-6 Dec 2018, 10-13 Dec 2018, 24-27 Dec 2018, 7-10 Jan 2019, 21-24 Jan 2019, 4-7 Feb 2019 $ 1,830
SALESFORCE CPQ ADMIN ESSENTIALS FOR EXPERIENCED ADMINISTRATORS 4 26-29 Nov 2018, 3-6 Dec 2018, 10-13 Dec 2018, 24-27 Dec 2018, 7-10 Jan 2019, 21-24 Jan 2019, 4-7 Feb 2019 $ 1,600
Journey Builder 101 (JB101) 1 26-26 Nov 2018, 3-3 Dec 2018, 10-10 Dec 2018, 17-17 Dec 2018, 24-24 Dec 2018, 7-7 Jan 2019, 21-21 Jan 2019, 4-4 Feb 2019 $ 900
Salesforce CPQ Admin Essentials for New Administrators (CPQ201) 2 26-27 Nov 2018, 3-4 Dec 2018, 10-11 Dec 2018, 24-25 Dec 2018, 7-8 Jan 2019, 21-22 Jan 2019, 4-5 Feb 2019 $ 1,350
ADM 261 2 3-4 Dec 2018 $ 1,200
CRT 101 1 3-3 Dec 2018 $ 900
Programmatic Development Using Apex and Visualforce (DEX 450) 5 26-30 Nov 2018, 3-7 Dec 2018, 10-14 Dec 2018, 24-28 Dec 2018, 7-11 Jan 2019, 21-25 Jan 2019, 4-8 Feb 2019 $ 2,200
Programming Lightning Components (DEX 601) 5 26-30 Nov 2018, 3-7 Dec 2018, 10-14 Dec 2018, 17-21 Dec 2018, 7-11 Jan 2019, 21-25 Jan 2019, 4-8 Feb 2019 $ 2,150
CRT 251 (Sales Cloud Consultant Certification) 1 On Request $ 900
Field Service Lightning (FSL-201) 3 26-28 Nov 2018, 3-5 Dec 2018, 10-12 Dec 2018, 24-26 Dec 2018, 31 Dec -2 Jan 2019, 7-9 Jan 2019, 21-23 Jan 2019, 4-6 Feb 2019 $ 1,400
DECLARATIVE DEVELOPMENT FOR PLATFORM APP BUILDERS IN LIGHTNING EXPERIENCE (DEX 402) 5 26-30 Nov 2018, 3-7 Dec 2018, 10-14 Dec 2018, 24-28 Dec 2018, 7-11 Jan 2019, 21-25 Jan 2019, 4-8 Feb 2019 $ 2,150
CRT 261 (Salesforce Service Cloud Consultant Certification) 1 On Request $ 900
Certification Preparation for Platform App Builder (CRT 402) 1 On Request $ 900
Marketing Cloud Connect Essentials (MCC201) 4 26-29 Nov 2018, 3-6 Dec 2018, 10-13 Dec 2018, 17-20 Dec 2018, 24-27 Dec 2018, 7-10 Jan 2019, 21-24 Jan 2019, 28-31 Jan 2019, 4-7 Feb 2019 $ 2,000
Certification Preparation for Advanced Administrator (CRT 211) 1 On Request $ 900
Preparing for Your Salesforce Administrator Certification 1 26-26 Nov 2018, 3-3 Dec 2018, 10-10 Dec 2018, 24-24 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 21-21 Jan 2019, 28-28 Jan 2019, 4-4 Feb 2019, 18-18 Feb 2019 $ 900
Sales Cloud Administration 1 26-26 Nov 2018, 3-3 Dec 2018, 10-10 Dec 2018, 24-24 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 21-21 Jan 2019, 28-28 Jan 2019, 4-4 Feb 2019, 18-18 Feb 2019 $ 1,060
Service Cloud Administration 3 26-28 Nov 2018, 3-5 Dec 2018, 10-12 Dec 2018, 24-26 Dec 2018, 31 Dec -2 Jan 2019, 7-9 Jan 2019, 21-23 Jan 2019, 28-30 Jan 2019, 4-6 Feb 2019, 18-20 Feb 2019 $ 1,130
Salesforce Proficiency Pack 15 On Request $ 5,100
ADM 271 1 On Request $ 900
Administration Essentials for Experienced Admins (ADM211) 4 3-6 Dec 2018, 10-13 Dec 2018, 24-27 Dec 2018, 31 Dec -3 Jan 2019, 7-10 Jan 2019, 21-24 Jan 2019, 28-31 Jan 2019, 4-7 Feb 2019 $ 1,600
Content Builder Essentials for the Digital Marketer (EML101) 1 3-3 Dec 2018, 10-10 Dec 2018, 24-24 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 21-21 Jan 2019, 28-28 Jan 2019, 4-4 Feb 2019 On Request
Integrating with Force.com (DEV502) 5 3-7 Dec 2018, 10-14 Dec 2018, 31 Dec -4 Jan 2019, 7-11 Jan 2019, 28 Jan -1 Feb 2019, 4-8 Feb 2019 $ 2,200
Sales Cloud Training for Sales Managers (SLS201) 1 3-3 Dec 2018, 10-10 Dec 2018, 24-24 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 21-21 Jan 2019, 28-28 Jan 2019, 4-4 Feb 2019 $ 900
Social Studio 101 (SS101) 1 26-26 Nov 2018, 3-3 Dec 2018, 10-10 Dec 2018, 24-24 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 21-21 Jan 2019, 4-4 Feb 2019 $ 900
Preparing for Your Platform Developer 1 On Request $ 440
CRT 450 1 On Request $ 440
Reporting Fundamentals 1 3-3 Dec 2018, 10-10 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 4-4 Feb 2019 $ 500
Building Lenses, Dashboards and Apps in Einstein Analytics (ANC201) 1 3-3 Dec 2018, 10-10 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 4-4 Feb 2019 $ 440
Certification Preparation for Pardot Consultant (CRT160) 5 3-7 Dec 2018, 10-14 Dec 2018, 7-11 Jan 2019, 4-8 Feb 2019 $ 2,210
Essentials of Pardot for Digital Marketers (PDT101) 3 3-5 Dec 2018, 10-12 Dec 2018, 31 Dec -2 Jan 2019, 7-9 Jan 2019, 4-6 Feb 2019 $ 1,360
Get Started with Communities (ADM271) 1 3-3 Dec 2018, 10-10 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 4-4 Feb 2019 $ 440
Implementing a Reporting Strategy for the Sales Cloud (STR301) 3 3-5 Dec 2018, 10-12 Dec 2018, 31 Dec -2 Jan 2019, 7-9 Jan 2019, 4-6 Feb 2019 $ 1,330
Lightning Components Implementation for Platform Developers (DEV460) 1 3-3 Dec 2018, 10-10 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 4-4 Feb 2019 $ 440
Mobile and Desktop Exploration in Einstein Analytics (ANC101) 1 3-3 Dec 2018, 10-10 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 4-4 Feb 2019 $ 440
Mobile Messages (MBC101) 1 3-3 Dec 2018, 10-10 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 4-4 Feb 2019 $ 1,000
Sales Cloud Training for Sales Reps (SLS101) 1 3-3 Dec 2018, 10-10 Dec 2018, 31-31 Dec 2018, 7-7 Jan 2019, 4-4 Feb 2019 On Request
Service Cloud Essentials for Agents (SVC101) 2 3-4 Dec 2018, 10-11 Dec 2018, 31 Dec -1 Jan 2019, 7-8 Jan 2019, 4-5 Feb 2019 $ 880
Service Cloud Essentials for Managers (SVC201) 2 3-4 Dec 2018, 10-11 Dec 2018, 31 Dec -1 Jan 2019, 7-8 Jan 2019, 4-5 Feb 2019 $ 880
What’s Possible: Salesforce Fundamentals (STR101) 3 3-5 Dec 2018, 10-12 Dec 2018, 31 Dec -2 Jan 2019, 7-9 Jan 2019, 4-6 Feb 2019 $ 1,330
Working with Data and Dashboards in Einstein Analytics (ANC301) 3 3-5 Dec 2018, 10-12 Dec 2018, 31 Dec -2 Jan 2019, 7-9 Jan 2019, 4-6 Feb 2019 $ 1,330

Who should do Salesforce Training & Certification Courses?

  • Business Analysts
  • Salesforce Developers
  • Techno-Function Analysts
  • Business Administrators
  • Salesforce Administrators
  • App Builders
  • Architects
  • Consultants

Why should you take Salesforce certification exams?

Salesforce certifications demonstrate your ability to transform companies by solving real-world challenges and this expertise has increased the demand for Salesforce professionals across the globe. Hence, Salesforce certifications help you come across better career opportunities and make you eligible for higher salaries and promotions.

What are the types of Salesforce certification?

Salesforce certifications have been designed as per different job roles such as Administrators, App Builders, Architects, Consultants, Developers, Marketers, Pardot Experts, and Specialists.

Administrators – The Salesforce Certified Administrator program is designed for individuals already having an experience as a Salesforce Administrator. The program demonstrates your expertise in working with stakeholders to identify requirements, implement customization and enable users to benefit from Salesforce.

There are two levels of administrator credentials:

  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator

App Builders – The Salesforce Certified Platform App Builder credentials validate your skills in designing, building and implementing applications using Lightning components.

Architects – The Salesforce Certified Architect program has been designed for experienced technical architects who demonstrate their skills in analyzing customers, figuring out solutions on the Lightning Platform, communicating solutions to business stakeholders and ensuring quality and success.

There are three levels of certifications for Architects:

  • The Salesforce Certified Architecture Designer
  • The Salesforce Certified Application Architect and System Architect
  • The Salesforce Certified Technical Architect (CTA)

Consultants – Salesforce Certified Consultants contribute enormously to the success of customers. A consultant’s certification tests an individual’s ability to solve real-world challenges by blending technical knowledge with experience.

There are six levels of certifications for Consultants:

  • Salesforce Certified Community Cloud Consultant
  • Salesforce Certified Field Service Lightning Consultant
  • Salesforce Certified Marketing Cloud Consultant
  • Salesforce Certified Pardot Consultant
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant

Developers – Salesforce Certified Developers validate their skills in programming by customizing applications on the Lightning platform.

There are three levels of certification for Developers:

  • Salesforce Certified Commerce Cloud Digital Developer
  • Salesforce Certified Platform Developer
  • Salesforce Certified Platform Developer II

Marketers – Salesforce Certified Marketing professionals confirm their skills in direct customer interaction, Salesforce Marketing Cloud capabilities and using a certain set of efficient procedures for email and social campaigns.

There are three levels of certification for Marketers:

  • Salesforce Certified Marketing Cloud Consultant
  • Salesforce Certified Marketing Cloud Email Specialist
  • Salesforce Certified Marketing Cloud Social Specialist

Pardot Experts – Salesforce Certified Pardot experts are proficient in utilizing their marketing strategies to enhance business engagement.

There are two levels of certifications for Pardot experts:

  • Salesforce Certified Pardot Consultant
  • Salesforce Certified Pardot Specialist

Specialists – The Salesforce Certified CPQ Specialist credential targets individuals having experience in utilizing the Salesforce CPQ solution. This certification confirms an individual’s expertise in building bundle configurations, pricing and generating renewals and amendments.


FAQ

What is Salesforce used for?

Salesforce is the most popular cloud based CRM system, best known for its CRM solutions such as Sales Cloud, Marketing Cloud, Service Cloud, Analytics Cloud and App Cloud. It has changed the way enterprise software is delivered and used. All Salesforce products run on Cloud, thus reducing set up costs and maintenance allowing employees to work from anywhere.

Why do we need Salesforce?

Salesforce is being considered by many companies because of the reasons listed below: 1. Salesforce as CRM helps organisations to identify customer needs, enabling them to make better decision, reduce costs and satisfy customers. 2. Cloud platform allows it to be used anytime anywhere. 3. Salesforce offers a range of applications for your CRM. You can either access these apps or develop your own. 4. Salesforce is affordable even for small businesses and start-ups.

How does Salesforce work?

Salesforce provides powerful CRM solutions that use cloud based technology for sales, service and marketing. It doesn’t require experts to manage it, rather individuals connect to customers automatically by simply logging in. Salesforce tracks customer information and interactions, automates complex business processes and analyse the effectiveness of marketing campaigns.

What do you mean by Salesforce developer?

A Salesforce developer designs, codes, tests and implements Salesforce software applications to meet company’s objectives. These applications are built across various PaaS platforms. Thus, this job is suitable for people expert in coding.

What is a Lightning Component?

The Lightning Component framework is a user interface used for developing web applications for mobile and desktop devices. It uses JavaScript on the client side and Apex on the server side. The benefits of the lightning component includes an exclusive set of components, event driven architecture and a performance oriented framework.

What is the use of Lightning in Salesforce?

Lightning component is used in Salesforce as it makes it easier to build applications for any device. It increases development as well as app performance. Also, the Lightning App Builder enables you to build apps without any coding and at a faster pace using these Lightning components.

What does a Salesforce Administrator do?

Salesforce Administrators are responsible for creating tools such as easy to use dashboards, intelligent workflows and applications for any project. Administrators also train Salesforce users, solve business challenges and run projects effectively.

Who is a Salesforce Business Analyst?

  • A Salesforce Business Analyst communicates between teams, figure out requirements and the project scope
  • and create, implement, test and maintain the solution design.

What is Aura in Salesforce?

Aura is an open source framework to develop applications for mobile and desktop devices. It enables users to build applications completely independent of the Salesforce data. This makes development easy and efficient.

What is the Visualforce page in Salesforce?

Visualforce is a component based user interface framework built for Force.com platform. It allows developers to build user interfaces that can be hosted on the Lightning platform.

What is the workflow in Salesforce?

Workflow in Salesforce enables users to automate certain business processes. You can create workflow rules which are a set of workflow instructions. Based on the set criteria, Salesforce can do a number of tasks such as sending an email, creating a task, updating a field or sending messages.

What is a trigger in Salesforce?

Triggers allow you to execute actions before or after events to Salesforce records such as insertion, updates and deletions.

How much does it cost to get Salesforce certified?

The registration fee for a Salesforce exam is $200, plus taxes as per the local government or law. Exam retake fee is $100, plus taxes.

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