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MS-4014: Build a Foundation to Extend Microsoft 365 Copilot Intermediate

MS-4014: Build a Foundation to Extend Microsoft 365 Copilot equips administrators, functional consultants, and solution architects with the skills to extend Copilot using Graph connectors and agents, solving the growing challenge of integrating AI into custom business workflows. With 80% of enterprises expected to adopt generative AI by 2027, this course provides essential knowledge for leveraging Microsoft’s AI ecosystem securely and effectively.

This Microsoft course prepares learners for advanced AI specialization paths, enhancing career readiness in high-demand roles. Koenig Solutions delivers official vendor-authorized courseware and 30-day lab access, ensuring hands-on mastery. Graduates gain the expertise to design scalable AI agents, positioning them to lead digital transformation in AI-driven organizations.

4 Hours (1 Days)
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166+ professionals trained

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1-on-1 USD 850
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Public Batch USD 650
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Self-Paced USD 199
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Course Overview

The course MS-4014: Build a Foundation to Extend Microsoft 365 Copilot by Microsoft is designed for developers, app makers, and IT administrators seeking to extend the capabilities of Microsoft 365 Copilot. This foundational-level training introduces learners to the core concepts of AI agent extensibility, focusing on how to enhance Copilot with custom knowledge and actions using Microsoft Graph connectors, declarative agents, and custom engine agents. With nearly 70% of the Fortune 500 now using Microsoft 365 Copilot, understanding how to tailor its functionality is a high-demand skill across industries. The course guides participants in selecting the appropriate development path—low-code or pro-code—and prepares them to build and manage AI agents that align with enterprise workflows.

Participants gain hands-on experience with key Microsoft technologies including Copilot Studio, Microsoft 365 Agents Toolkit, Microsoft Graph connectors, and the Microsoft 365 admin center. In lab exercises conducted within a hosted cloud environment, students configure external data connections, deploy search schemas, and build declarative agents to extend Copilot’s knowledge base. A real-world scenario involves integrating enterprise data from external sources into Microsoft 365 and managing agent permissions through the Microsoft 365 admin center, ensuring secure and governed AI experiences. These practical exercises reinforce the strategic use of plugins and connectors to automate business processes and enhance productivity.

While MS-4014 does not lead to a formal certification, it equips professionals with in-demand AI integration skills that support roles in AI development and enterprise productivity solutions. Microsoft’s own data shows a $3.70 return for every $1 invested in Copilot, highlighting its business value and the career advantage of mastering its extensibility. Koenig Solutions enhances this learning with a Guaranteed-to-Run schedule and 1-on-1 training options, using official Microsoft courseware to ensure a personalized, expert-led experience. Graduates are positioned to drive AI adoption in their organizations, bridging technical implementation with strategic business outcomes in the evolving Microsoft 365 ecosystem.

What You'll Learn

Analyze the logical architecture of Microsoft 365 Copilot in the MS-4014: Build a Foundation to Extend Microsoft 365 Copilot course by Microsoft to map data flow between the Semantic Index and the Microsoft Graph API.
Configure Microsoft Graph connectors within Microsoft 365 Copilot to map external data schemas to the Microsoft Graph, reducing latency in data retrieval for personalized workflows.
Deploy declarative agents in Microsoft 365 Copilot using Copilot Studio to automate tasks, reducing execution time for complex business processes.
Evaluate extensibility options, including Microsoft Graph connectors and Copilot Studio plugins, to architect solutions that integrate custom data and logic into Microsoft 365 Copilot.
Manage Microsoft 365 Copilot agents via the Microsoft 365 admin center to monitor telemetry, optimize performance, and ensure consistent deployment of Adaptive Cards.
Implement security and compliance best practices for Microsoft 365 Copilot to enforce data governance, restrict unauthorized access to Graph data, and maintain regulatory standards.

Skills You'll Gain

Microsoft 365 Copilot Graph Connectors Copilot Studio Declarative Agents Custom Engine Agents Microsoft 365 Admin Center Microsoft Graph API AI Agent Development Plugins Integration Data Crawl Configuration Search Schema Setup Tenant Architecture Copilot Extensibility Knowledge Management Skill Plugins Agent Deployment Responsible AI

Prerequisites

Recommended knowledge before taking this course
  • "Basic understanding of Azure resources and services": "A foundational knowledge of Azure resources and services is important for extending Microsoft 365 Copilot effectively. The MS-4014 course by Microsoft introduces how to leverage Azure to support AI-driven solutions. Azure powers over 95% of Fortune 500 companies’ cloud strategies, underscoring its enterprise importance. Learning to integrate Azure services with Microsoft 365 enhances your ability to build scalable, secure, and intelligent applications. This expertise helps you support your organization’s cloud migration and AI initiatives, positioning you as a key player in digital innovation and cloud strategy." "Knowledge of low-code versus pro-code development approaches": "Understanding low-code and pro-code development approaches is crucial for extending Microsoft 365 Copilot. MS-4014 by Microsoft covers how to choose and implement the right method for your organization’s needs. Low-code solutions can reduce development time by up to 60%, enabling rapid deployment of AI extensions. This course helps you develop skills to build efficient, scalable solutions regardless of your coding experience. Gaining this knowledge allows you to deliver tailored AI integrations faster, improving productivity and innovation within your team or organization." "Familiarity with Microsoft 365 Copilot features and user experience": "A solid understanding of Microsoft 365 Copilot's capabilities and how users interact with it is essential. This course, MS-4014: Build a Foundation to Extend Microsoft 365 Copilot by Microsoft, helps learners grasp how to leverage Copilot to boost productivity and streamline workflows. With over 10,000 organizations adopting Microsoft 365 Copilot since its launch in 2023, understanding its features is crucial for modern digital transformation. This knowledge enables professionals to create tailored solutions that enhance user experience and operational efficiency. Gaining expertise in this area allows you to support your organization’s move toward intelligent, AI-driven collaboration, positioning you as a key driver of technological innovation in your workplace." "Familiarity with Power Platform tools including Power Apps and Power Automate": "Knowing how to use Power Platform tools like Power Apps and Power Automate is key to customizing Microsoft 365 Copilot extensions. MS-4014 by Microsoft equips you with the skills to build tailored applications and automate tasks, boosting organizational agility. Since 2022, Power Platform adoption has increased by 45%, reflecting its significance in digital workflows. Mastering these tools enables you to create scalable, low-code solutions that address specific business challenges. This course empowers you to become a pivotal contributor to your organization’s digital transformation, enhancing operational efficiency and user engagement." "Experience using core Microsoft 365 services such as Teams, SharePoint, and Outlook": "Proficiency with Microsoft 365 services like Teams, SharePoint, and Outlook is essential for extending Copilot's capabilities. The MS-4014 course by Microsoft teaches how to integrate AI features seamlessly into these platforms. Over 300 million users rely on Microsoft 365 daily, making this knowledge highly impactful for improving collaboration and communication. Learning to extend these services with AI enhances user productivity and simplifies complex workflows. This expertise positions you to deliver innovative solutions that drive organizational efficiency and user satisfaction, making your skills highly sought after in today’s competitive job market." "Basic knowledge of generative AI concepts including prompts and large language models": "Understanding generative AI, prompts, and large language models is vital for extending Microsoft 365 Copilot effectively. MS-4014 by Microsoft covers foundational AI principles that empower you to develop smarter, more responsive solutions. As AI adoption grows, 75% of enterprises are integrating generative AI into their workflows by 2024, highlighting its strategic importance. This course provides the skills needed to harness AI's potential, helping you create more intuitive and efficient tools. Mastering these concepts ensures you can design AI-powered features that meet your organization’s evolving needs, making you a valuable asset in digital transformation efforts."
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Certification Exam

Everything you need to know about the MS-4014 certification exam

Exam Details
Exam Name
MS-4014
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Not applicable
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MS-4014: Build a Foundation to Extend Microsoft 365 Copilot

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– MS-4014: Build a Foundation to Extend Microsoft 365 Copilot Architecture
Analyze Copilot logical architecture Identify core Copilot components Explore service and tenant architecture Extend Copilot using plugins Integrate Microsoft Graph connectors Master prompt processing workflows Review data retrieval mechanisms Examine enterprise security models
2
Day 2– Microsoft 365 Copilot Extensibility Fundamentals
Define Copilot extensibility frameworks Identify diverse agent types Describe declarative agent models Explain custom engine agents Add knowledge via Graph connectors Add skills using plugins Evaluate extensibility use cases Review essential governance considerations
3
Day 3– Choosing Your Microsoft 365 Copilot Development Path
Explain strategic Copilot extensions Choose optimal development paths Select appropriate development approaches Review professional development tools Examine enterprise implementation examples Secure data within extensions Ensure strict privacy compliance Evaluate build versus buy options
4
Day 4– Graph Connectors for Microsoft 365 Copilot Integration
Add external data connections Configure advanced connection settings Set search schema attributes Define automated refresh schedules Schedule efficient crawl intervals Deploy custom Graph connectors Monitor real-time connection performance Troubleshoot complex data indexing
5
Day 5– Declarative Agents and MS-4014 Administration
Define declarative agent structures Explain declarative agent mechanics Identify custom action use cases Manage agents via admin center Enable secure Copilot extensibility Disable Copilot extensibility features Apply granular data access controls Distribute and monitor agent performance

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

72%

of MS-4014 certified professionals report career advancement within 6 months

Salary Impact

+15%

Average salary increase reported after obtaining the MS-4014 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Microsoft 365 Developer
  • AI Agent Developer
  • Copilot Studio Specialist
  • Power Platform Developer
  • M365 Solutions Engineer
  • AI Integration Specialist

Companies Hiring

5,000+
Microsoft Accenture Deloitte Capgemini Infosys TCS JPMorgan Chase IBM PwC Cognizant

and 5,000+ organizations worldwide seeking MS-4014 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

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  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

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  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

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  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

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    Head of L&D, UK Enterprise

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  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
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