To ensure that you can successfully undertake training in the SharePoint Online Management and Administration (55370AC) course, the following minimum prerequisites are recommended:

• Basic understanding of Office 365 principles and its component services.
• Familiarity with basic SharePoint concepts and the role of SharePoint in collaboration.
• Experience with Windows PowerShell or willingness to learn basic PowerShell commands and scripting.
• General knowledge of managing user profiles and permissions.
• Awareness of basic networking concepts such as DNS, Active Directory, and TCP/IP.
• Basic computer skills and experience with Microsoft Windows and Office applications.
• An understanding of cloud computing concepts.

Please note that prior hands-on experience with SharePoint Online is not mandatory, but it would be beneficial. This course is designed to be accessible for individuals with a foundational level of IT knowledge and will build upon that to develop SharePoint Online management and administration skills.

Target Audience for SharePoint Online Management and Administration (55370AC)

The SharePoint Online Management and Administration course equips IT professionals with the skills to manage Office 365 and SharePoint environments.

• IT Administrators and Systems Administrators
• SharePoint Site Collection Administrators
• Office 365 Administrators
• SharePoint Online Managers
• IT Support Technicians and Help Desk Staff
• SharePoint Power Users who assist with site management
• Microsoft Teams Administrators
• Professionals in charge of IT Security and Compliance within Office 365
• Data Managers and Document Control Specialists
• Network Administrators who oversee collaborative tools
• Enterprise Architects and Solutions Architects
• Business Analysts and Project Managers involved in SharePoint projects
• Developers who need to understand the SharePoint environment for integration purposes
• Change Management Specialists focusing on Microsoft 365 transitions

Learning Objectives - What you will Learn in this SharePoint Online Management and Administration (55370AC)?

Introduction to Course Learning Outcomes

Gain practical skills in managing SharePoint Online within Office 365, including site creation, policy configuration, integration with Microsoft Teams, and leveraging Viva Connections for enhanced user experience.

Learning Objectives and Outcomes

• Understand and navigate the Office 365 ecosystem, including the creation and management of a SharePoint Online environment.
• Configure SharePoint Online external sharing settings and access controls to ensure secure collaboration.
• Create and manage Site Collections and Hub Sites, utilizing site templates and PowerShell for administration.
• Customize SharePoint sites with apps, lists, libraries, pages, and news to optimize team collaboration.
• Integrate SharePoint Online with Microsoft Teams for a cohesive collaboration experience, managing permissions and channels effectively.
• Deploy and manage Viva Connections to provide a personalized and engaging employee experience within SharePoint Online.
• Manage User Profiles and leverage Delve to personalize user experiences within the SharePoint environment.
• Utilize Managed Metadata, Site Columns, and Content Types to organize, classify, and manage content consistently across the tenant.
• Configure and optimize Microsoft Search to provide powerful search capabilities, enhancing information discovery and user productivity.
• Implement Security and Compliance features in Office 365, including sensitivity labels, DLP policies, MFA, and monitoring tools to maintain a secure and compliant SharePoint Online environment.