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SharePoint Online Management and Administration (55370AC) Course Overview

SharePoint Online Management and Administration (55370AC) Course Overview

The SharePoint Online Management and Administration (55370AC) course is designed to provide detailed insights into the management and administration of SharePoint Online within the Office 365 suite. This course equips learners with the knowledge and skills to create and manage Office 365 tenants, configure SharePoint policies, work with site collections and sites, and integrate SharePoint with Microsoft Teams. It also covers Viva Connections, User profiles, Managed metadata, Microsoft Search, Viva Topics, and crucial security and compliance aspects within Office 365.

Learners will benefit from hands-on lab experiences, enhancing their practical understanding of SharePoint Online management and SharePoint Online administration training. By the end of this course, participants will be adept at Troubleshooting SharePoint Online issues and optimizing the platform for their organization's needs, ensuring a secure and efficient collaborative environment.

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Successfully delivered 12 sessions for over 16 professionals

Intermediate

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Course Advisor

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Subhendu Mukherjee

6+ Years Experience

Subject Matter Expert: SharePoint Online (2019 to 2025)


As a Microsoft Certified Trainer specializing in Microsoft cloud technologies and AI-driven solutions such as Microsoft Copilot, Microsoft 365, and Azure, I bring extensive experience in delivering tailored training programs to international and corporate clients. My expertise spans a wide range of Microsoft technologies, including:



  • Microsoft 365 Administration & Security

  • Microsoft Defender

  • Microsoft Purview

  • Exchange Online

  • SharePoint Online

  • OneDrive for Business

  • Microsoft Teams

  • Intune and Mobile Device Management

  • Microsoft Copilot

  • Azure Administration

  • Windows Server Management (Windows Server 2016, 2019, and 2022)


This diverse skill set allows me to design and implement customized training programs that address the unique needs of each organization. My strong communication and interpersonal skills ensure that I can effectively engage and motivate learners at all levels, fostering a deep understanding of the technologies being taught.


Committed to staying ahead of industry trends and advancements, I continuously pursue learning opportunities to enhance my expertise. With a passion for teaching and a focus on delivering measurable results, I strive to empower organizations to strengthen their technological capabilities and upskill their IT teams.


Corporate Client Training Experience


As a Microsoft Certified Trainer, I have delivered advanced training programs tailored to the unique needs of global corporate and government clients. My expertise spans Microsoft 365 Compliance, Microsoft Defender, SharePoint Online, Microsoft Teams, and Microsoft 365 Administration, empowering organizations to enhance collaboration, security, and productivity. Below is a selection of key clients and the training I provided:



  1. Akamai Technologies (IT, India) – Delivered Microsoft 365 Compliance and Defender training to strengthen their cybersecurity posture and regulatory adherence.

  2. Aramco (Oil & Gas, Saudi Arabia) – Conducted SharePoint Online and Microsoft Teams training to streamline document management and team collaboration.

  3. Australian Government Department of Defense – Provided in-depth training on Microsoft 365 Administration and Microsoft Defender for secure IT operations.

  4. Boston Consulting Group – Delivered advanced training on Microsoft Teams and SharePoint Online to support global collaboration and secure data sharing.

  5. Etihad Airways (Aviation, UAE) – Trained IT staff on Microsoft 365 Compliance solutions and Intune to ensure robust security and data protection.

  6. Interpol (Government, France) – Designed and delivered security-focused training programs, including Microsoft Defender for Endpoint and Microsoft Purview.

  7. KPMG (Global) – Provided comprehensive training on Microsoft 365 Administration and Compliance to facilitate cloud-based operations securely.

  8. Rio Tinto (Mining, Australia) – Delivered SharePoint Online and Microsoft Teams training to improve internal communication and file management.

  9. Weill Cornell Medicine - Qatar (Education, Qatar) – Conducted training on Microsoft Purview and Teams to support secure academic collaboration and compliance with data protection regulations.

  10. Westpac (Banking, Australia) – Provided Microsoft 365 Administrator and SharePoint Online training to enhance IT infrastructure and collaboration capabilities.

  11. Bupa (Healthcare, Australia) – Delivered Microsoft Teams and Defender training to improve secure communication and compliance with healthcare regulations.

  12. Diageo (Consumer Goods, Global) – Conducted Microsoft 365 Compliance and Microsoft Defender training to ensure secure handling of sensitive business data.

  13. DHL (Logistics, Global) – Provided Microsoft Teams and SharePoint Online training to enhance productivity and secure document sharing across operations.

  14. Government Technology Agency (Singapore) – Delivered Microsoft 365 Administration and Compliance training to strengthen governance and secure IT workflows.

  15. Microsoft Corporation – Conducted advanced training sessions on Microsoft 365 technologies to support their internal teams and partner organizations.


This diverse experience demonstrates my ability to train teams across industries, equipping them with the knowledge and skills required to optimize their use of Microsoft technologies and ensure secure, efficient operations.


I have been associated with Koenig since September 2019, contributing to the organization’s training excellence. With 14 years of consecutive experience in the training domain, I am confident in my ability to deliver impactful, results-oriented training solutions.

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Following courses are similar to SharePoint Online Management and Administration (55370AC)

1. SharePoint Online for Administrators Both "SharePoint Online for Administrators" and "SharePoint Online Management and Administration (55370AC)" courses are designed for IT professionals who manage SharePoint Online environments Read More

Course Prerequisites

To ensure that you can successfully undertake training in the SharePoint Online Management and Administration (55370AC) course, the following minimum prerequisites are recommended:


  • Basic understanding of Office 365 principles and its component services.
  • Familiarity with basic SharePoint concepts and the role of SharePoint in collaboration.
  • Experience with Windows PowerShell or willingness to learn basic PowerShell commands and scripting.
  • General knowledge of managing user profiles and permissions.
  • Awareness of basic networking concepts such as DNS, Active Directory, and TCP/IP.
  • Basic computer skills and experience with Microsoft Windows and Office applications.
  • An understanding of cloud computing concepts.

Please note that prior hands-on experience with SharePoint Online is not mandatory, but it would be beneficial. This course is designed to be accessible for individuals with a foundational level of IT knowledge and will build upon that to develop SharePoint Online management and administration skills.


Target Audience for SharePoint Online Management and Administration (55370AC)

The SharePoint Online Management and Administration course equips IT professionals with the skills to manage Office 365 and SharePoint environments.


  • IT Administrators and Systems Administrators
  • SharePoint Site Collection Administrators
  • Office 365 Administrators
  • SharePoint Online Managers
  • IT Support Technicians and Help Desk Staff
  • SharePoint Power Users who assist with site management
  • Microsoft Teams Administrators
  • Professionals in charge of IT Security and Compliance within Office 365
  • Data Managers and Document Control Specialists
  • Network Administrators who oversee collaborative tools
  • Enterprise Architects and Solutions Architects
  • Business Analysts and Project Managers involved in SharePoint projects
  • Developers who need to understand the SharePoint environment for integration purposes
  • Change Management Specialists focusing on Microsoft 365 transitions


Learning Objectives - What you will Learn in this SharePoint Online Management and Administration (55370AC)?

Introduction to Course Learning Outcomes

Gain practical skills in managing SharePoint Online within Office 365, including site creation, policy configuration, integration with Microsoft Teams, and leveraging Viva Connections for enhanced user experience.

Learning Objectives and Outcomes

  • Understand and navigate the Office 365 ecosystem, including the creation and management of a SharePoint Online environment.
  • Configure SharePoint Online external sharing settings and access controls to ensure secure collaboration.
  • Create and manage Site Collections and Hub Sites, utilizing site templates and PowerShell for administration.
  • Customize SharePoint sites with apps, lists, libraries, pages, and news to optimize team collaboration.
  • Integrate SharePoint Online with Microsoft Teams for a cohesive collaboration experience, managing permissions and channels effectively.
  • Deploy and manage Viva Connections to provide a personalized and engaging employee experience within SharePoint Online.
  • Manage User Profiles and leverage Delve to personalize user experiences within the SharePoint environment.
  • Utilize Managed Metadata, Site Columns, and Content Types to organize, classify, and manage content consistently across the tenant.
  • Configure and optimize Microsoft Search to provide powerful search capabilities, enhancing information discovery and user productivity.
  • Implement Security and Compliance features in Office 365, including sensitivity labels, DLP policies, MFA, and monitoring tools to maintain a secure and compliant SharePoint Online environment.

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