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ITIL Managing Professional Transition (Version 5)

The ITIL Managing Professional Transition (Version 5) by PeopleCert equips certified ITIL 4 and v3 professionals—such as service managers, digital product managers, and IT operations leads—with a fast-track upgrade path to master the latest framework updates in product, service, experience, and transformation. Designed for over 2.5 million existing ITIL-certified professionals, this course resolves the challenge of evolving skills without redundant training, focusing only on new Version 5 advancements.

It prepares learners for the dual-exam ITIL Managing Professional (Version 5) certification with official PeopleCert courseware. Koenig’s Guaranteed-to-Run scheduling ensures timely access to expert-led training, empowering professionals to lead AI-driven service transformation and advance into roles like Digital Transformation Manager or Service Delivery Lead.

40 Hours (5 Days)
Live Online / Classroom
0+ professionals trained

Training Formats & Pricing

1-on-1 USD 2,150
Dedicated instructor, your schedule Fastest
Public Batch USD 1,700
Group class, fixed schedule Most Popular

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Course Overview

The ITIL 4 Managing Professional Transition training by PeopleCert is a specialized course designed for experienced IT professionals holding ITIL 4 Managing Professional or ITIL v3 Expert designations. This course enables them to efficiently upgrade their credentials to the latest ITIL 4 standards by focusing on core framework enhancements. It prepares candidates for the official 90-minute, closed-book exam. Target roles include Digital Transformation Managers and Service Delivery Leads. With most Fortune 500 companies adopting ITIL practices, this transition ensures professionals remain aligned with current industry standards through 30 hours of intensive contact time.

This course emphasizes hands-on learning through real-world applications of the ITIL 4 value chain model, digital product lifecycle management, and experience-led service design. Students engage with official PeopleCert learning materials to build practical understanding. A key component involves configuring end-to-end service workflows using the ITIL Value Chain in simulated organizational scenarios, allowing learners to apply governance and decision-making models. The training leverages PeopleCert accredited environments, where participants analyze case studies involving digital service delivery and continuous improvement cycles in modern operating models.

By completing the ITIL 4 Managing Professional Transition course, professionals earn the ITIL Managing Professional designation, a globally recognized credential that validates advanced expertise in digital service management. Certified individuals report significant career growth, with senior roles such as IT Service Manager seeing increased demand. Koenig Solutions offers official courseware and Guaranteed-to-Run scheduling, ensuring learners access structured, exam-aligned training with certified instructors. This certification positions professionals to lead digital transformation initiatives and advance into strategic leadership roles in the evolving, AI-driven IT landscape.

Skills You'll Gain

ITIL Service Value System, Four Dimensions of Service Management, Guiding Principles, Create Deliver and Support, Drive Stakeholder Value, High-velocity IT, Direct Plan and Improve, ITIL Service Value Chain, Value Stream Mapping, Service Management Practices, Digital Service Delivery, Operational Resilience, Continual Improvement, Governance and Compliance, Evidence-Based Decision-Making, Stakeholder Engagement, ITIL 4 Managing Professional Transition.

Prerequisites

Recommended knowledge before taking this course
  • Mandatory Prerequisites: Possession of 17 ITIL v3 credits or the ITIL v3 Expert certification as required by PeopleCert for the ITIL 4 Managing Professional Transition module.
  • Mandatory Prerequisites: Successful completion of the ITIL 4 Managing Professional Transition examination.
  • Recommended Background: Professional experience in IT service management roles utilizing ITIL v3 frameworks.
  • Recommended Background: Exposure to the ITIL 4 service value system and the four dimensions of service management.
  • Recommended Background: Understanding of core ITIL 4 management practices, including incident, problem, and change enablement.
  • Recommended Background: Familiarity with the ITIL 4 continual improvement model and guiding principles.
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Certification Exam

Everything you need to know about the ITIL Managing Professional Transition (Version 5) certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Subject to PeopleCert standard exam retake policies
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

82%

of ITIL Managing Professional Transition (Version 5) certified professionals report career advancement within 6 months

Salary Impact

+28%

Average salary increase reported after obtaining the ITIL Managing Professional Transition (Version 5) certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • IT Service Manager
  • Service Delivery Manager
  • IT Operations Manager
  • Digital Product Manager
  • IT Project Manager
  • Transformation Lead

Companies Hiring

5,000+
Accenture Deloitte IBM Capgemini TCS Infosys JPMorgan Chase Bank of America

and 5,000+ organizations worldwide seeking ITIL Managing Professional Transition (Version 5) certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
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1M+
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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

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  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the ITIL Managing Professional Transition (Version 5) training course

Is the ITIL Managing Professional Transition (Version 5) certification exam included in the course fee, and what is the cost if separate?
The ITIL Managing Professional Transition (Version 5) course fee includes both required PeopleCert exams, removing extra costs. The total investment is approximately US$865, covering official training, verified learning materials, and both exam attempts, offering a high-value upgrade path for ITIL professionals.
What training formats does Koenig offer for ITIL Managing Professional Transition (Version 5), and is Guaranteed-to-Run scheduling available?
Koenig delivers ITIL Managing Professional Transition (Version 5) via live online instructor-led, 1-on-1, and self-paced Flexi formats. All sessions feature Guaranteed-to-Run scheduling. This ensures your training proceeds as planned, allowing you to rely on expert instruction and official courseware without enrollment-based cancellations.
How long is lab access provided for ITIL Managing Professional Transition (Version 5), and what environment is used?
Lab access is not applicable for ITIL Managing Professional Transition (Version 5) as this certification prioritizes conceptual service management frameworks. The course uses theoretical learning, real-world case studies, and exam preparation modules, utilizing official PeopleCert digital materials and eBooks to ensure mastery of best practices.
What is Koenig's rescheduling and cancellation policy for the ITIL Managing Professional Transition (Version 5) course?
Koenig permits one free reschedule for ITIL Managing Professional Transition (Version 5) if requested 10+ days before the start. Requests within 10 days incur a 50% fee of the total price. Each enrollment allows only one reschedule, ensuring commitment to your professional development schedule.
What is the format, number of questions, passing score, and time limit for the ITIL Managing Professional Transition (Version 5) exam?
The ITIL Managing Professional Transition (Version 5) certification requires two exams: a 60-question, 120-minute paper with a 70% passing score for Product, Service, Experience, and a 40-question, 90-minute paper with 70% passing for Transformation. Both are open-book, multiple-choice exams administered by PeopleCert.
How long is the ITIL Managing Professional (Version 5) certification valid, and what is the renewal process and cost?
The ITIL Managing Professional (Version 5) certification remains valid for three years. Renew by logging 60 CPD points via PeopleCert Plus (approx. US$133/year) or by passing another ITIL (Version 5) exam. This process ensures your credentials stay current and credible without requiring redundant exam retakes.
What post-training support does Koenig provide after completing the ITIL Managing Professional Transition (Version 5) course?
Koenig offers 30 days of post-training support for ITIL Managing Professional Transition (Version 5), including session recordings, study resources, and expert mentorship. Our Happiness Guarantee provides a full refund if you are dissatisfied with the training quality within 24 hours of the first session.
What are the prerequisites or experience needed for the ITIL Managing Professional Transition (Version 5) course?
To enroll in ITIL Managing Professional Transition (Version 5), candidates must hold ITIL 4 Managing Professional, ITIL 4 Master, ITIL v3 Expert, or ITIL v3 Master status. This prerequisite ensures all participants possess the advanced foundational knowledge required to successfully transition to the updated ITIL framework.
What is the typical salary impact or career advancement for professionals earning the ITIL Managing Professional (Version 5) certification?
Professionals holding ITIL Managing Professional (Version 5) certification typically earn 15-20% more than non-certified peers. Average annual salaries range from $95,000 to $130,000 for roles like IT Service Manager, reflecting the high market demand for validated expertise in modern service management leadership.
How does the ITIL Managing Professional Transition (Version 5) compare with self-study in terms of pass rates and time efficiency?
The ITIL Managing Professional Transition (Version 5) course delivers a 92% pass rate over five days of structured learning. Self-study typically requires 8-12 days with a lower 68% pass rate, proving that accredited training is the most time-efficient and effective path to achieving your certification.
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