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Supporting and Troubleshooting Windows 11 Course Overview

Supporting and Troubleshooting Windows 11 Course Overview

The "Supporting and Troubleshooting Windows 11" course is designed to equip learners with the knowledge and skills to effectively support and resolve issues in Windows 11 environments. This comprehensive training covers everything from an in-depth troubleshooting Windows 11 process to understanding the system's architecture, including the Integration of Linux and Android subsystems.

Learners will be introduced to the new features and significant changes from Windows 10, along with a focus on the revised UI elements. The course emphasizes practical experience through labs and introduces a variety of troubleshooting tools such as Task Manager, Resource Monitor, and Performance Monitor. By addressing topics like System recovery, Device drivers, Network connectivity, Group Policy, Security settings, and Application maintenance, participants will be well-prepared to tackle common challenges and ensure smooth operation of Windows 11 systems.

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5.0/5 Ratings

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4.4/5 Ratings

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Successfully delivered 12 sessions for over 16 professionals

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Course Advisor

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Rakesh Kumar Rakesh Kumar

10+ Years Experience

As a highly skilled Cisco Certified Instructor, I have extensive experience delivering training on a range of Cisco technologies, including ACI 3.x, ACI 4.x, ACI 5.X, CCNA, CCNP, Cisco MDS Switches, Cisco UCS, and Data Center Nexus Switches.
I possess exceptional technical skills and expertise in Cisco technologies, which enables me to effectively deliver high-quality training programs that meet the needs of diverse audiences. I am passionate about sharing my knowledge and experience with others and helping them to acquire and retain the knowledge and skills needed to excel in their roles.
With my strong communication skills, attention to detail, and ability to work collaboratively with clients and stakeholders, I have built strong, long-lasting relationships with clients and stakeholders, resulting in repeat business and referrals. Overall, my extensive experience, technical expertise, and client-focused approach make me an ideal candidate for any role that requires a Cisco Certified Instructor with experience delivering training on various Cisco technologies.

Koenig is the ANZ Winner of FY24 Superstar Campaign Winner of the Microsoft’s Asia Superstar Campaign in FY 22

Target Audience for Supporting and Troubleshooting Windows 11

Learn advanced Windows 11 troubleshooting techniques to enhance IT support skills, ideal for experienced system administrators and support staff.


  • IT Support Specialists
  • System Administrators
  • Help Desk Technicians
  • Network Administrators
  • Desktop Support Analysts
  • IT Professionals preparing for Windows 11 deployment
  • Technical Support Engineers
  • PC Maintenance and Repair Technicians
  • Managed Service Providers (MSP) Staff
  • Corporate IT Staff
  • Technology Consultants
  • Systems Engineers


Learning Objectives - What you will Learn in this Supporting and Troubleshooting Windows 11?

Introduction to the Course's Learning Outcomes

This course empowers students with comprehensive skills to support and troubleshoot Windows 11, covering system architecture, UI changes, and practical troubleshooting techniques.

Learning Objectives and Outcomes

  • Understand the key features and system architecture of Windows 11, including Linux and Android subsystem integration.
  • Identify the major differences between Windows 10 and Windows 11, including hardware requirements and UI changes.
  • Learn the common reasons preventing devices from upgrading to Windows 11 and how to address them.
  • Gain proficiency in using Windows 11's troubleshooting tools like Task Manager, Resource Monitor, and Performance Monitor.
  • Develop the ability to troubleshoot installation, deployment issues, and perform system recovery.
  • Master the techniques for remotely administering Windows 11 systems effectively.
  • Configure and troubleshoot network connectivity and Group Policy settings in a Windows 11 environment.
  • Understand how to troubleshoot and manage security settings to maintain a secure operating system.
  • Acquire skills to manage user state and troubleshoot resource access issues.
  • Learn maintenance strategies for Windows 11 to ensure long-term system performance and stability.

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