Supporting and Troubleshooting Windows 11 Course Overview

Supporting and Troubleshooting Windows 11 Course Overview

The "Supporting and Troubleshooting Windows 11" course is designed to equip learners with the knowledge and skills to effectively support and resolve issues in Windows 11 environments. This comprehensive training covers everything from an in-depth troubleshooting Windows 11 process to understanding the system's architecture, including the integration of Linux and Android subsystems.

Learners will be introduced to the new features and significant changes from Windows 10, along with a focus on the revised UI elements. The course emphasizes practical experience through labs and introduces a variety of troubleshooting tools such as Task Manager, Resource Monitor, and Performance Monitor. By addressing topics like system recovery, device drivers, network connectivity, Group Policy, security settings, and application maintenance, participants will be well-prepared to tackle common challenges and ensure smooth operation of Windows 11 systems.

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2,025

  • Live Online Training (Duration : 32 Hours)
  • Per Participant
  • Guaranteed-to-Run (GTR)
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♱ Excluding VAT/GST

Classroom Training price is on request

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  • Live Online Training (Duration : 32 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

To ensure a successful learning experience in the Supporting and Troubleshooting Windows 11 course, participants should have the following minimum prerequisites:


  • Basic understanding of computer networks and hardware concepts.
  • Familiarity with Windows operating systems, particularly Windows 10.
  • Experience with using Windows 10 features and functionality.
  • Knowledge of fundamental IT concepts such as file systems, hardware components, and application operations.
  • An ability to perform routine Windows 10 maintenance tasks.
  • Comfort with navigating the Windows operating system environment and using Microsoft Office applications for documentation and research.

Please note that while prior experience with Windows 10 is beneficial, the course is designed to highlight the differences and new features of Windows 11, making it suitable for individuals with a general background in Windows operating systems.


Target Audience for Supporting and Troubleshooting Windows 11

Learn advanced Windows 11 troubleshooting techniques to enhance IT support skills, ideal for experienced system administrators and support staff.


  • IT Support Specialists
  • System Administrators
  • Help Desk Technicians
  • Network Administrators
  • Desktop Support Analysts
  • IT Professionals preparing for Windows 11 deployment
  • Technical Support Engineers
  • PC Maintenance and Repair Technicians
  • Managed Service Providers (MSP) Staff
  • Corporate IT Staff
  • Technology Consultants
  • Systems Engineers


Learning Objectives - What you will Learn in this Supporting and Troubleshooting Windows 11?

Introduction to the Course's Learning Outcomes

This course empowers students with comprehensive skills to support and troubleshoot Windows 11, covering system architecture, UI changes, and practical troubleshooting techniques.

Learning Objectives and Outcomes

  • Understand the key features and system architecture of Windows 11, including Linux and Android subsystem integration.
  • Identify the major differences between Windows 10 and Windows 11, including hardware requirements and UI changes.
  • Learn the common reasons preventing devices from upgrading to Windows 11 and how to address them.
  • Gain proficiency in using Windows 11's troubleshooting tools like Task Manager, Resource Monitor, and Performance Monitor.
  • Develop the ability to troubleshoot installation, deployment issues, and perform system recovery.
  • Master the techniques for remotely administering Windows 11 systems effectively.
  • Configure and troubleshoot network connectivity and Group Policy settings in a Windows 11 environment.
  • Understand how to troubleshoot and manage security settings to maintain a secure operating system.
  • Acquire skills to manage user state and troubleshoot resource access issues.
  • Learn maintenance strategies for Windows 11 to ensure long-term system performance and stability.