20345-1B: Administering Microsoft Exchange Server 2016/2019 Course Overview

20345-1B: Administering Microsoft Exchange Server 2016/2019 Course Overview

The 20345-1B: Administering Microsoft Exchange Server 2016/2019 course is a comprehensive training program designed for IT professionals who aspire to administer and support Exchange Server 2016/2019 environments. Covering both the deployment and management aspects of Exchange Server, the course provides learners with the necessary skills to maintain, optimize, and troubleshoot Exchange Server infrastructure for efficient and secure operations.

Starting with an overview of Exchange Server, learners gain insight into the architecture and requirements for deploying Exchange Server, including the Exchange Server 2016 and Exchange Server 2019 cost considerations. Practical labs reinforce the deployment process, including the use of Exchange Server Management Tools.

As the course progresses, students learn to manage storage, recipient objects, and Client connectivity, leveraging both the graphical interface and Exchange Management Shell cmdlets. High availability, disaster recovery, Message transport, security, and compliance are also key components, ensuring that students can secure and maintain a robust messaging environment. The course concludes with modules on monitoring, troubleshooting, and managing Exchange Online deployments, equipping learners with the versatility to handle both on-premises and cloud-based Exchange infrastructures.

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Course Prerequisites

To ensure that students are well-prepared for the 20345-1B: Administering Microsoft Exchange Server 2016/2019 course and can fully benefit from the training provided, the following are the minimum required prerequisites:


  • Basic understanding of networking technologies, including DNS and TCP/IP.
  • Fundamental knowledge of Microsoft Active Directory Domain Services (AD DS) principles and management.
  • Basic experience with Windows Server administration, including Windows Server 2012 R2 or later.
  • Familiarity with the Microsoft Outlook client and concepts of email communication.
  • Working knowledge of database concepts, including tables and simple queries.

Please note that while prior hands-on experience with previous versions of Exchange Server is beneficial, it is not mandatory for this course. The training is designed to guide participants through the core aspects of Exchange Server administration, regardless of their initial skill level. Our goal is to enable all students to successfully manage and troubleshoot Exchange Server by the end of the course, regardless of their starting point.


Target Audience for 20345-1B: Administering Microsoft Exchange Server 2016/2019

The course 20345-1B prepares IT professionals to manage and administer Microsoft Exchange Server 2016/2019, enhancing enterprise communication.


  • IT professionals responsible for managing Exchange Servers
  • Systems administrators
  • Network administrators
  • Messaging administrators
  • Support technicians working with Exchange Server environments
  • Technical consultants who design and implement messaging solutions for enterprises
  • IT generalists who wish to learn about Exchange Server 2016/2019
  • Help desk professionals looking to advance their skills in Exchange Server management
  • IT professionals seeking certification in Microsoft Exchange Server as part of career growth


Learning Objectives - What you will Learn in this 20345-1B: Administering Microsoft Exchange Server 2016/2019?

Introduction to the Course's Learning Outcomes and Concepts

The 20345-1B course equips participants with comprehensive skills to administer and manage Microsoft Exchange Server 2016/2019, ensuring efficient and secure mail server operation.

Learning Objectives and Outcomes

  • Understand the architecture and deployment requirements of Exchange Server 2016/2019.
  • Deploy, configure, and manage Exchange Server and utilize management tools effectively.
  • Manage Exchange Server mailbox databases and configure storage options for performance and resilience.
  • Administer recipient objects, including user mailboxes, groups, and address lists, using both GUI and PowerShell.
  • Implement and manage client connectivity for Exchange Server, configuring services like Outlook on the web and mobile messaging.
  • Configure high availability for mailbox databases and client access services to ensure continuous mail system operation.
  • Perform disaster recovery operations, including backup and restore procedures for Exchange Server.
  • Manage and secure message transport, implementing transport rules, and overseeing message hygiene with antispam and antivirus solutions.
  • Monitor Exchange Server performance and troubleshoot issues to maintain service health and reliability.
  • Secure Exchange Server using Role-Based Access Control (RBAC), implement audit logging, and perform regular maintenance tasks.

Technical Topic Explanation

Deployment

Deployment in technology refers to the process of deploying or releasing new or updated software and hardware into a production environment where it can be used by end-users. This includes everything from initial setup, configuration, testing, and distributing the application across various servers. In the context of Microsoft Exchange, deployment involves setting up the Exchange Server, like Exchange Server 2019 or Exchange Server 2016, configuring it to handle emails and calendaring for an organization, and ensuring it operates efficiently while managing costs, such as the exchange server 2019 cost.

Exchange Server Management Tools

Exchange Server Management Tools are specialized software utilities designed to help IT professionals manage Microsoft Exchange servers, such as Exchange Server 2016 and Exchange Server 2019. These tools enable administrators to configure server settings, manage mailboxes, monitor server performance, and enforce security policies. Different versions, like Microsoft Exchange 2016 or MS Exchange Server 2016, often require specific management tools compatible with that version. Efficient use of these tools can help reduce the overall Exchange Server 2019 cost by optimizing server performance and minimizing downtime. They are essential for maintaining the health and efficiency of an organization’s communication services.

Client connectivity

Client connectivity refers to the process through which client devices (like computers and smartphones) connect to and communicate with a server to access services or data. This is crucial in environments using systems like **Microsoft Exchange Server**, where managing emails, calendars, and contacts centrally is necessary. A reliable client connectivity setup ensures seamless communication, efficient data exchange, and improved productivity across the network. Whether it’s **Exchange Server 2016** or the more recent **Exchange Server 2019**, maintaining robust client-server connections is fundamental for business operations and client satisfaction.

Exchange Management Shell cmdlets

The Exchange Management Shell cmdlets are powerful command-line tools provided by Microsoft to manage Exchange Server settings and features. These cmdlets allow administrators to perform tasks such as mailbox management, server configuration, and database control. The cmdlets use a verb-noun syntax, making them intuitive to use for tasks like creating a new mailbox, changing user permissions, or analyzing server performance. These tools are integral when working with versions like Exchange Server 2016 or Exchange Server 2019, streamlining complex processes into simple commands that save time and reduce the likelihood of errors in management operations.

High availability

High availability is a system design approach and associated service implementation that ensures a specified level of operational performance, usually uptime, for a higher than normal period. This means that the system is designed to be available most of the time, minimizing the risks and impacts of planned and unplanned downtime. It is crucial for systems where continuous operation is essential, such as Exchange Server 2019 or Exchange Server 2016, in which high availability can help reduce potential disruptions in email communication and data exchange, ensuring business processes remain unaffected by failures.

Disaster recovery

Disaster recovery in technology involves planning and implementing procedures to restore critical IT systems and data after a disaster, such as a cyberattack, natural disaster, or hardware failure. Effective strategies ensure that services like Microsoft Exchange 2016 or Exchange Server 2019 can be quickly brought back online with minimal downtime and data loss. The cost associated with setting up robust disaster recovery plans might include investing in backup software, additional hardware, or cloud services, but this is crucial to maintaining business continuity in emergencies.

Message transport

Message transport in the context of email servers like Microsoft Exchange 2019 or Exchange 2016 refers to the process of transferring email messages from one server to another or from the server to an email client. This system relies on a set of protocols and services that manage the queuing, routing, and delivery of emails. In Exchange servers, the transport role ensures that emails are correctly processed and delivered to their destinations securely and efficiently, optimizing workflow and reducing overhead costs. Proper management of these systems is essential for business communication efficacy and security.

Deployment

Managing Exchange Online deployments involves setting up and overseeing Microsoft's hosted email solution, which operates within Microsoft 365. To do this efficiently, professionals need to consider the specific needs of their organization, configure mailboxes, handle security settings, and ensure compliance with data protection regulations. Different versions, such as Exchange Server 2019 and Microsoft Exchange 2016, offer varied features and costs. Transitioning from older versions like Exchange Server 2016 to more recent ones may involve migrating data and adjusting to new functionalities and pricing structures. The goal is to maintain robust, scalable email communication that meets organizational demands.

Target Audience for 20345-1B: Administering Microsoft Exchange Server 2016/2019

The course 20345-1B prepares IT professionals to manage and administer Microsoft Exchange Server 2016/2019, enhancing enterprise communication.


  • IT professionals responsible for managing Exchange Servers
  • Systems administrators
  • Network administrators
  • Messaging administrators
  • Support technicians working with Exchange Server environments
  • Technical consultants who design and implement messaging solutions for enterprises
  • IT generalists who wish to learn about Exchange Server 2016/2019
  • Help desk professionals looking to advance their skills in Exchange Server management
  • IT professionals seeking certification in Microsoft Exchange Server as part of career growth


Learning Objectives - What you will Learn in this 20345-1B: Administering Microsoft Exchange Server 2016/2019?

Introduction to the Course's Learning Outcomes and Concepts

The 20345-1B course equips participants with comprehensive skills to administer and manage Microsoft Exchange Server 2016/2019, ensuring efficient and secure mail server operation.

Learning Objectives and Outcomes

  • Understand the architecture and deployment requirements of Exchange Server 2016/2019.
  • Deploy, configure, and manage Exchange Server and utilize management tools effectively.
  • Manage Exchange Server mailbox databases and configure storage options for performance and resilience.
  • Administer recipient objects, including user mailboxes, groups, and address lists, using both GUI and PowerShell.
  • Implement and manage client connectivity for Exchange Server, configuring services like Outlook on the web and mobile messaging.
  • Configure high availability for mailbox databases and client access services to ensure continuous mail system operation.
  • Perform disaster recovery operations, including backup and restore procedures for Exchange Server.
  • Manage and secure message transport, implementing transport rules, and overseeing message hygiene with antispam and antivirus solutions.
  • Monitor Exchange Server performance and troubleshoot issues to maintain service health and reliability.
  • Secure Exchange Server using Role-Based Access Control (RBAC), implement audit logging, and perform regular maintenance tasks.