20345-1B: Administering Microsoft Exchange Server 2016/2019 Course Overview

20345-1B: Administering Microsoft Exchange Server 2016/2019 Course Overview

The 20345-1B: Administering Microsoft Exchange Server 2016/2019 course is a comprehensive training program designed for IT professionals who aspire to administer and support Exchange Server 2016/2019 environments. Covering both the deployment and management aspects of Exchange Server, the course provides learners with the necessary skills to maintain, optimize, and troubleshoot Exchange Server infrastructure for efficient and secure operations.

Starting with an overview of Exchange Server, learners gain insight into the architecture and requirements for deploying Exchange Server, including the Exchange Server 2016 and Exchange Server 2019 cost considerations. Practical labs reinforce the deployment process, including the use of Exchange Server Management Tools.

As the course progresses, students learn to manage storage, recipient objects, and Client connectivity, leveraging both the graphical interface and Exchange Management Shell cmdlets. High availability, disaster recovery, Message transport, security, and compliance are also key components, ensuring that students can secure and maintain a robust messaging environment. The course concludes with modules on monitoring, troubleshooting, and managing Exchange Online deployments, equipping learners with the versatility to handle both on-premises and cloud-based Exchange infrastructures.
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Course Prerequisites

To ensure that students are well-prepared for the 20345-1B: Administering Microsoft Exchange Server 2016/2019 course and can fully benefit from the training provided, the following are the minimum required prerequisites:


  • Basic understanding of networking technologies, including DNS and TCP/IP.
  • Fundamental knowledge of Microsoft Active Directory Domain Services (AD DS) principles and management.
  • Basic experience with Windows Server administration, including Windows Server 2012 R2 or later.
  • Familiarity with the Microsoft Outlook client and concepts of email communication.
  • Working knowledge of database concepts, including tables and simple queries.

Please note that while prior hands-on experience with previous versions of Exchange Server is beneficial, it is not mandatory for this course. The training is designed to guide participants through the core aspects of Exchange Server administration, regardless of their initial skill level. Our goal is to enable all students to successfully manage and troubleshoot Exchange Server by the end of the course, regardless of their starting point.


Target Audience for 20345-1B: Administering Microsoft Exchange Server 2016/2019

The course 20345-1B prepares IT professionals to manage and administer Microsoft Exchange Server 2016/2019, enhancing enterprise communication.


  • IT professionals responsible for managing Exchange Servers
  • Systems administrators
  • Network administrators
  • Messaging administrators
  • Support technicians working with Exchange Server environments
  • Technical consultants who design and implement messaging solutions for enterprises
  • IT generalists who wish to learn about Exchange Server 2016/2019
  • Help desk professionals looking to advance their skills in Exchange Server management
  • IT professionals seeking certification in Microsoft Exchange Server as part of career growth


Learning Objectives - What you will Learn in this 20345-1B: Administering Microsoft Exchange Server 2016/2019?

Introduction to the Course's Learning Outcomes and Concepts

The 20345-1B course equips participants with comprehensive skills to administer and manage Microsoft Exchange Server 2016/2019, ensuring efficient and secure mail server operation.

Learning Objectives and Outcomes

  • Understand the architecture and deployment requirements of Exchange Server 2016/2019.
  • Deploy, configure, and manage Exchange Server and utilize management tools effectively.
  • Manage Exchange Server mailbox databases and configure storage options for performance and resilience.
  • Administer recipient objects, including user mailboxes, groups, and address lists, using both GUI and PowerShell.
  • Implement and manage client connectivity for Exchange Server, configuring services like Outlook on the web and mobile messaging.
  • Configure high availability for mailbox databases and client access services to ensure continuous mail system operation.
  • Perform disaster recovery operations, including backup and restore procedures for Exchange Server.
  • Manage and secure message transport, implementing transport rules, and overseeing message hygiene with antispam and antivirus solutions.
  • Monitor Exchange Server performance and troubleshoot issues to maintain service health and reliability.
  • Secure Exchange Server using Role-Based Access Control (RBAC), implement audit logging, and perform regular maintenance tasks.

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