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20345-1B: Administering Microsoft Exchange Server 2016/2019 Advanced

The 20345-1B: Administering Microsoft Exchange Server 2016/2019 course equips enterprise messaging administrators with skills to deploy, manage, and secure on-premises Exchange environments. It solves critical challenges in high availability, disaster recovery, and hybrid integration with Exchange Online. With over 1.2 million Microsoft Certified professionals globally, this training meets high employer demand for certified messaging experts.

This course prepares learners for the Microsoft Certified: Messaging Administrator Associate certification, covering core exam objectives. Koenig Solutions offers 30-day lab access for hands-on practice, ensuring mastery of Exchange management, compliance, and troubleshooting to advance your career in enterprise messaging administration.

40 Hours (5 Days)
Live Online / Classroom
133+ professionals trained

Training Formats & Pricing

1-on-1 USD 3,510
Dedicated instructor, your schedule Fastest
Public Batch USD 2,700
Group class, fixed schedule Most Popular
Self-Paced USD 199
Recorded sessions, learn anytime Best Value

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Course Overview

The 20345-1B: Administering Microsoft Exchange Server 2016/2019 by Microsoft is designed for IT professionals responsible for managing enterprise messaging environments, specifically targeting roles such as Messaging Administrators, Systems Administrators, and Helpdesk Professionals supporting Exchange infrastructure. This course prepares learners for the Microsoft Certified: Exchange Server 2016/2019 certification, building expertise in core administration tasks including deployment, storage configuration, and recipient management. With over 1.2 billion users relying on Microsoft email technologies globally, demand for skilled Exchange administrators remains strong across enterprise IT departments and managed service providers. The curriculum is structured to equip students with the operational knowledge needed to maintain a secure, highly available messaging platform in on-premises and hybrid environments.

Students gain hands-on experience with key Microsoft technologies including Exchange Server 2016/2019, Exchange Management Shell, Exchange Admin Center, Edge Transport Server, Database Availability Groups (DAGs), and Exchange Online. Through instructor-led labs conducted in a dedicated virtual lab environment, learners deploy a complete Exchange Server infrastructure, configure high availability using DAGs, implement message transport rules, and secure the messaging environment with antivirus and antispam solutions. A key real-world project involves configuring a hybrid deployment, enabling seamless integration between on-premises Exchange Server and Exchange Online, including namespace configuration, certificate management, and migration strategy implementation. These practical exercises ensure administrators can confidently manage production-level Exchange environments.

This training prepares candidates for the Microsoft Certified: Exchange Server 2016/2019 certification, a credential recognized by enterprises for validating messaging infrastructure expertise. Certified professionals can pursue career advancement into senior administration or messaging architect roles, with U.S. messaging administrators earning average salaries between $86,400 and $124,500. Koenig Solutions offers a Guaranteed-to-Run schedule and official Microsoft courseware, ensuring consistent access to up-to-date content and structured learning. Upon completion, administrators will be fully equipped to manage complex Exchange deployments, ensuring organizational messaging continuity and security in modern hybrid IT environments.

What You'll Learn

Deploy Microsoft Exchange Server 2016/2019 by configuring server roles, prerequisites, and installation requirements to establish a functional messaging environment.
Manage mailbox databases and storage by implementing circular logging, database maintenance, and storage optimization techniques to ensure data integrity.
Configure recipient objects and Role-Based Access Control (RBAC) to streamline user communication and enforce administrative security boundaries.
Implement Database Availability Groups (DAGs) to achieve zero-data-loss failover and ensure continuous service availability.
Configure Transport Rules, anti-spam, and anti-malware policies to secure message flow and protect sensitive organizational data.
Monitor and troubleshoot Exchange Server deployments using PowerShell and Exchange Management Shell to analyze logs, resolve connectivity issues, and optimize performance.

Skills You'll Gain

Exchange Server Deployment Exchange Server Management Shell Exchange Server Mailbox Databases Exchange Server Storage Exchange Server Recipient Management Client Access Services High Availability Configuration Disaster Recovery Planning Message Transport Configuration Transport Rule Management Edge Transport Server Antivirus Configuration Antispam Configuration Role-Based Access Control Audit Logging Exchange Online Migration Hybrid Environment Management

Prerequisites

Recommended knowledge before taking this course
  • Experience with Windows Server administration, including managing roles and features, is essential for mastering the Microsoft Exchange Server 2016/2019 administration course.
  • A solid understanding of Active Directory Domain Services (AD DS) and group policy management is crucial for effective Exchange Server deployment and management.
  • Proficiency in DNS, TCP/IP, and SMTP networking protocols ensures reliable email delivery and system connectivity.
  • Hands-on experience with Windows PowerShell scripting and command-line administration helps automate tasks and troubleshoot issues efficiently.
  • Knowledge of public key infrastructure (PKI) and certificate management enhances security and compliance in Exchange Server environments.
  • Prior experience with Exchange Server concepts or similar messaging systems provides a strong foundation for this Microsoft certification course.
  • This course, based on Microsoft’s official curriculum, prepares you to manage and troubleshoot Exchange Server 2016/2019 effectively, boosting your career in enterprise messaging administration.
  • With over 1,000 certified professionals trained annually, Koenig Solutions offers expert-led training that helps you earn the 20345-1B certification and advance your IT career.
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Certification Exam

Everything you need to know about the 20345-1B: Administering Microsoft Exchange Server 2016/2019 certification exam

Exam Details
Exam Name
20345-1B: Administering Microsoft Exchange Server 2016/2019
Exam Cost
Retired
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
N/A
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20345-1B: Administering Microsoft Exchange Server 2016/2019

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Deploying 20345-1B: Administering Microsoft Exchange Server 2016/2019
Microsoft Exchange Server overview Core Exchange Server architecture Essential Exchange server requirements Deploying Microsoft Exchange Server Exchange Server management utilities Assessing deployment readiness prerequisites Validating Exchange Server operational status Installing Exchange on Server Core
2
Day 2– Managing Recipient Objects via Microsoft Certification Training
Administering user mailbox accounts Configuring shared mailbox resources Managing organizational resource mailboxes Administering public folder mailboxes Managing system arbitration mailboxes Configuring contacts and mail users Managing secure distribution groups Configuring address lists and policies
3
Day 3– Mastering Exchange Server Automation with PowerShell
Exchange Management Shell fundamentals Managing recipients using PowerShell cmdlets Managing Exchange servers via cmdlets Automating server tasks with scripts Configuring robust mailbox databases Optimizing Exchange storage configurations Creating scalable mailbox databases Managing enterprise database storage
4
Day 4– Client Connectivity and High Availability Solutions
Configuring client access services Defining namespaces for client connectivity Managing certificates for secure access Configuring Outlook on the web Optimizing Microsoft Exchange ActiveSync Configuring custom organizational MailTips High availability in Exchange environments Configuring resilient mailbox databases
5
Day 5– Message Transport and Security Implementation
Message transport architecture overview Configuring secure message transport Managing complex transport rules Configuring Data Loss Prevention policies Deploying secure Edge Transport servers Configuring enterprise antivirus protection Configuring advanced antispam protection Implementing secure EdgeSync synchronization

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Hands-On Lab

Live Lab Sandbox

Real Environment

Practice in a real lab environment with full access to the tools and services covered in the course.

30+ Guided Labs

30+

Step-by-step lab exercises designed to reinforce each module with practical, hands-on tasks.

Lab Manual Included

Full Guide

Comprehensive lab guide with detailed instructions, screenshots, and troubleshooting tips.

Post-Training Access

30 Days

30 days of extended lab access after your training ends so you can continue practicing.

Career Outcomes

78%

of 20345-1B: Administering Microsoft Exchange Server 2016/2019 certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the 20345-1B: Administering Microsoft Exchange Server 2016/2019 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Exchange Administrator
  • Messaging Systems Administrator
  • Senior Exchange Administrator
  • Exchange Engineer
  • Messaging Administrator
  • Email Systems Engineer

Companies Hiring

5,000+
Microsoft Accenture Deloitte Infosys Wipro TCS JP Morgan Chase Goldman Sachs Capgemini Cognizant

and 5,000+ organizations worldwide seeking 20345-1B: Administering Microsoft Exchange Server 2016/2019 certified professionals

Meet Your Instructor

👤
Rajesh Gogia
24+
Years Exp.
5,000+
Students
4.9
Avg Rating

As a professional corporate trainer with a deep understanding of various Microsoft technologies, I have gained extensive experience in designing, implementing, and administering training programs. My expertise includes Microsoft Azure Architecting, Designing, Planning, and Implementation, Azure Architect Certified, Azure DevOps, Microsoft 365, and Microsoft Exchange Solutions (Since 4.0 till Exchange Online), Microsoft Exchange Instant Messaging, LCS, OCS, Lync, SFB and Teams with Enterprise Voice Solution.

Technical Expertise on SMS, SCCM, MOM, SCOM, SharePoint (from WSS version till SharePoint Online).

Handling Azure Security, Cybersecurity, Microsoft Purview (Governance, Compliance) Solutions.

In Citrix, journey started from MetaFrame, then moved to Presentation Server, Password Manager, Access Gateway, Smart Access, XenApp, XenServer, CVAD (Citrix Virtual Apps and Desktop), Citrix ADC, Citrix DaaS Deployment and Administration, Citrix MCS, Citrix PVS, Citrix Virtual Apps and Desktops 7 Architect Design Solutions, Deploy and Manage Citrix ADC 13. X with Traffic Management. Handled Corporate trainings and deployments.

With a proven track record of success, I am skilled in developing customized training solutions that effectively meet the unique needs of clients. My passion for learning and dedication to staying up-to-date on the latest industry trends enables me to deliver training programs that are both informative and engaging.

 

Associated with Koenig since April-2002.

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
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    Business Intelligence Lead

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    Carlos R.

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    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
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    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the 20345-1B: Administering Microsoft Exchange Server 2016/2019 training course

Is the certification exam included in the 20345-1B: Administering Microsoft Exchange Server 2016/2019 course, and what is the cost if not included?
The certification exam is not included in the 20345-1B: Administering Microsoft Exchange Server 2016/2019 course. The associated Microsoft exam 70-345: Designing and Deploying Microsoft Exchange Server 2016 costs $165 USD. You must register and pay for this exam separately via Pearson VUE or Certiport.
What training formats does Koenig offer for the 20345-1B: Administering Microsoft Exchange Server 2016/2019 course, and do they have Guaranteed-to-Run scheduling?
Koenig offers live online 1-on-1, public live online, and classroom training for 20345-1B: Administering Microsoft Exchange Server 2016/2019. We provide Guaranteed-to-Run scheduling to ensure your training proceeds as planned. Self-paced options include recorded sessions and materials, with flexible start dates for 1-on-1 sessions.
How long is lab access provided for the 20345-1B: Administering Microsoft Exchange Server 2016/2019 course, and what type of environment is used?
Lab access for 20345-1B: Administering Microsoft Exchange Server 2016/2019 is provided for 30 days post-training. The environment is a cloud-based, remotely connected live lab featuring real Microsoft Exchange Server 2016/2019 instances. This allows hands-on practice via the Exchange Admin Center and Management Shell in a secure sandbox.
What is Koenig's rescheduling and cancellation policy for the 20345-1B: Administering Microsoft Exchange Server 2016/2019 course?
Koenig allows free rescheduling with at least 7 days' notice before the 20345-1B: Administering Microsoft Exchange Server 2016/2019 start date. Rescheduling within 7 days incurs a $50 administrative fee. Cancellations made 10 or fewer days before the start date are subject to a 50% cancellation fee.
What is the format, difficulty level, number of questions, passing score, and time limit for the 70-345 certification exam?
The 70-345 exam for 20345-1B: Administering Microsoft Exchange Server 2016/2019 contains 40-60 questions, including multiple-choice and case studies, with a 150-minute limit. The passing score is 700/1000. This intermediate-to-expert exam validates your real-world deployment and administration skills for Microsoft Exchange Server 2016/2019.
How long is the Microsoft MCSE: Productivity certification valid, and what is the renewal process and cost?
The MCSE: Productivity certification does not expire, per Microsoft's legacy policy. While Microsoft now emphasizes role-based certifications with annual renewal, the 70-345 exam associated with 20345-1B: Administering Microsoft Exchange Server 2016/2019 leads to a non-expiring credential. Current Exchange-related credentials often offer free annual renewal via Microsoft Learn assessments.
What post-training support does Koenig provide after completing the 20345-1B: Administering Microsoft Exchange Server 2016/2019 course?
Koenig provides 30 days of post-training support for 20345-1B: Administering Microsoft Exchange Server 2016/2019. This includes access to session recordings, email support from your instructor, and 30 days of lab access. You also receive practice test questions and can re-enroll for free under our Happiness Guarantee.
What are the prerequisites or prior experience needed to attend the 20345-1B: Administering Microsoft Exchange Server 2016/2019 course?
Candidates for 20345-1B: Administering Microsoft Exchange Server 2016/2019 should have two years of experience with Exchange Server, Active Directory, and Windows Server. You need six months of experience with Exchange 2013/2016, plus a solid understanding of TCP/IP, DNS, SMTP, PowerShell, and public key infrastructure (PKI) technologies.
What career opportunities and salary ranges can one expect after completing the 20345-1B: Administering Microsoft Exchange Server 2016/2019 course and earning the MCSE: Productivity certification?
After 20345-1B: Administering Microsoft Exchange Server 2016/2019, you can pursue roles like Exchange Administrator or Messaging Engineer. Industry data shows Exchange Server administrators earn $65,000 to $95,000 annually in the US, with senior roles exceeding $110,000, depending on your specific experience and geographic location.
How does instructor-led training for 20345-1B: Administering Microsoft Exchange Server 2016/2019 compare to self-study in terms of certification success and skill retention?
Instructor-led training for 20345-1B: Administering Microsoft Exchange Server 2016/2019 significantly improves success rates. Koenig's hands-on labs and expert instruction result in a 92% pass rate, compared to 60-70% for self-study. Real-time feedback and dedicated lab access ensure you gain the practical proficiency needed for advanced Exchange Server administration.
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