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Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3

The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 course from Cisco equips collaboration engineers to implement, deploy, manage, and troubleshoot core collaboration technologies across on-premises, cloud, and hybrid architectures, solving integration challenges in complex environments amid Cisco's reported 75% increase in contact center seats in 2024.

This course prepares you for the 350-801 CLCOR exam and Cisco Certified Specialist – Collaboration Core certification. Koenig Solutions provides official vendor-authorized courseware with Guaranteed-to-Run dates, positioning you for CCNP Collaboration advancement and higher-impact roles.

40 Hours (5 Days)
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Course Overview

The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 course by Cisco is designed to equip network engineers, collaboration engineers, and unified communications administrators with the skills needed to deploy, manage, and troubleshoot core collaboration environments across on-premises, hybrid, and cloud architectures. This comprehensive training prepares candidates for the 350-801 CLCOR exam, leading to the Cisco Certified Specialist – Collaboration Core certification and satisfying the core exam requirement for both CCNP Collaboration and CCIE Collaboration. With unified communications skills ranked among the top five most sought-after networking competencies globally, according to a 2023 Cisco Workforce Report, this course addresses critical industry demand as enterprises transition from legacy systems to modern, integrated collaboration platforms.

Students gain hands-on experience with key Cisco technologies including Cisco Unified Communications Manager (UCM), Cisco Unity Connection, Cisco Jabber, Cisco IOS XE gateways, and Mobile Remote Access (MRA) via secure lab environments such as Cisco Learning Labs. The lab component emphasizes real-world configuration tasks like deploying IP phones through auto-registration, implementing globalized call routing, integrating UCM with LDAP, configuring toll fraud prevention, and setting QoS policies on Cisco Catalyst switches. A key project involves building a secure, end-to-end collaboration infrastructure that enables remote workers to access calling, messaging, and meetings using MRA—mirroring enterprise deployment scenarios. These labs provide 60 hours of access, allowing learners to reinforce skills in a practical, risk-free environment.

By mastering the Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 curriculum, professionals position themselves for career advancement in high-demand roles such as Collaboration Engineer and Cloud Communications Specialist, with average salaries ranging from $95,000 to $135,000 annually in the United States. As the official core exam for CCNP and CCIE Collaboration, the 350-801 CLCOR certification is globally recognized and highly valued by organizations invested in Cisco’s ecosystem. Koenig Solutions supports learners with official courseware, expert-led training, and a Guaranteed-to-Run schedule, ensuring reliable access to certification pathways. Upon completion, graduates are well-prepared to design, operate, and secure modern collaboration infrastructures that support evolving enterprise communication needs.

What You'll Learn

Analyze Cisco Collaboration solutions architecture to support SIP and H.323 communication protocols within the CLCOR v1.3 framework.
Deploy Cisco Unified Communications Manager provisioning features to automate device registration and user management workflows.
Configure calling privileges and partition-based access control in Cisco Unified Communications Manager to enforce security policies.
Implement globalized call routing and dial plan patterns within a Cisco Unified Communications Manager cluster to optimize inter-site call handling.
Troubleshoot Cisco Unity Connection integration issues using SCCP and SIP protocols to maintain reliable voice messaging services.
Configure QoS classification and marking on Cisco Catalyst switches to prioritize collaboration traffic and meet CLCOR v1.3 network performance standards.

Skills You'll Gain

Cisco Unified Communications Manager Cisco IOS XE Gateway Cisco Unified Border Element Cisco Unity Connection Cisco Jabber SIP Endpoints MGCP Configuration Codec Negotiations Dial Plan Design Globalized Call Routing Call Control QoS Classification LLQ Configuration Toll Fraud Prevention LDAP Integration SRTP Security Media Resources

Prerequisites

Recommended knowledge before taking this course
  • "Understanding of converged voice and data networks": "Practical understanding of how voice, video, and data traffic coexist on a single network infrastructure, including the ability to identify traffic types and network congestion points." "Familiarity with Cisco IOS command-line interface for configuring routers and switches": "Proficiency in navigating the Cisco IOS CLI to perform basic device management, interface configuration, and troubleshooting tasks required to support collaboration endpoints." "Experience with IP addressing, TCP/IP protocols, and basic Quality of Service (QoS) concepts": "Competency in IPv4/IPv6 addressing and subnetting, combined with the ability to explain the necessity of QoS mechanisms (classification, marking, and queuing) to mitigate jitter and latency in voice traffic." "Fundamental knowledge of Cisco Unified Communications Manager (CUCM) deployment and operations": "Prior experience or training equivalent to basic Cisco collaboration administration, specifically regarding device registration, user management, and dial plan components within a CUCM environment." "Basics of digital interfaces, Public Switched Telephone Networks (PSTN), and Voice over IP (VoIP)": "Ability to identify and describe common digital signaling interfaces (T1/E1, PRI) and fundamental VoIP call signaling concepts, equivalent to entry-level voice networking experience." "Working knowledge of fundamental computer networking terms including LANs, WANs, switching, and routing": "CCNA-level knowledge of networking fundamentals, including the ability to configure VLANs, inter-VLAN routing, and static/dynamic routing protocols on Cisco Catalyst switches and routers."
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Certification Exam

Everything you need to know about the 350-801 CLCOR certification exam

Exam Details
Exam Name
350-801 CLCOR
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
5-day wait period after a failed attempt; 180-day wait after a passed attempt before retaking the same exam
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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 Architecture
Master Cisco Collaboration architecture frameworks Evaluate SIP, H323, MGCP, SCCP protocols Analyze critical IP phone signaling methods Optimize essential IP network protocol configurations Manage digital certificates for collaboration security Deploy scalable Cisco collaboration endpoint solutions Resolve complex endpoint connectivity technical issues Evaluate modern collaboration deployment infrastructure models
2
Day 2– Cisco Collaboration Core Call Control and Dial Plan
Design robust dial plans and routing Configure precise Cisco endpoint addressing schemes Implement secure MGCP voice gateway services Execute professional voice gateway integration tasks Optimize advanced codec functionality and performance Calculate accurate VoIP bandwidth usage metrics Troubleshoot enterprise calling and routing issues Deploy IP phones using automated registration
3
Day 3– CLCOR v1.3 Provisioning and User Management
Integrate LDAP services with Cisco CUCM Resolve LDAP synchronization and database errors Configure efficient self-provisioning user workflows Implement automated batch provisioning for users Manage enterprise user accounts and permissions Configure optimized regions and location policies Deploy scalable media resources for networks Troubleshoot complex provisioning and system issues
4
Day 4– Advanced Calling Features and Cisco Security
Configure granular calling privileges and access Implement proactive toll fraud prevention strategies Define globalized call routing for enterprises Troubleshoot complex digit manipulation and translation Configure reliable ISDN PRI gateway connections Examine critical dial-peer functions and logic Secure Cisco collaboration endpoints against threats Validate enterprise calling policies and compliance
5
Day 5– Media, QoS, and Collaboration Edge
Describe IM and Presence service architecture Enable Cisco Jabber clients for communication Deploy enterprise Webex application user environments Configure Unity Connection integration for messaging Manage Unity Connection user profiles effectively Configure automated call handlers and routing Describe Collaboration Edge and MRA deployment Implement QoS classification and marking standards

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of 350-801 CLCOR certified professionals report career advancement within 6 months

Salary Impact

+25%

Average salary increase reported after obtaining the 350-801 CLCOR certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

5
  • Collaboration Engineer
  • Unified Communications Engineer
  • Cisco Voice Engineer
  • Collaboration Solutions Architect
  • UC Operations Manager

Companies Hiring

5,000+
Cisco IBM Verizon Accenture Deloitte Capgemini JPMorgan Chase Bank of America Infosys TCS

and 5,000+ organizations worldwide seeking 350-801 CLCOR certified professionals

Real Transformations

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    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

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  • ★★★★★

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  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

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    AI Engineer

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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

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    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

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  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

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    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
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