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We're here to help you find itDesign, deploy, and secure Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Expressway for enterprise collaboration. Train with Cisco-authorized experts using live labs and real-world scenarios to earn the Cisco Certified Specialist – Collaboration Core certification.
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Cisco Collaboration is a unified communications platform developed by Cisco to enable seamless hybrid work through integrated calling, meetings, messaging, and contact center services. It forms a core part of Cisco's enterprise networking stack, delivering secure, AI-enhanced collaboration across cloud, on-premises, and hybrid environments. The platform comprises Webex Suite, which integrates meetings, calling, and messaging; Cisco Unified Communications Manager (Unified CM) for call control; Cisco Unity Connection for voicemail and unified messaging; Cisco Meeting Server for conferencing; Cisco Expressway-C and Expressway-E for secure edge connectivity; and endpoints including Cisco IP Phones, Cisco video endpoints, and Cisco Jabber for user access. This technology is designed for IT professionals, network administrators, and collaboration engineers responsible for deploying, managing, and securing enterprise communication systems in hybrid and distributed environments.
Network Fundamentals
Understand LAN, WAN, switching, routing, and IP addressing
VoIP Basics
Explain PSTN, VoIP, digital interfaces, and converged networks
Collaboration Architecture
Describe Cisco Unified Communications Manager and deployment models
Signaling Protocols
Compare SIP, SCCP, H.323, and MGCP in call control
Endpoint Management
Configure and troubleshoot IP phones and soft clients
QoS Principles
Apply QoS models for voice and video traffic
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350-801 CLCORCollaboration Core
300-815 CLACCAdvanced Call Control
300-820 CLHCTHybrid and Cloud
300-830 CLCCECloud Customer Experience
CCIE Collaboration lab examCollaboration Lab
300-835 CLAUTOAutomation and Programmability
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| Criteria | Koenig | ALP Provider | Legacy Provider | Self-Paced Platform | Free Platform |
|---|---|---|---|---|---|
| Trainer Expertise & Credentials | |||||
| CCSI-Certified Trainers | ✖ | ✖ | ✖ | ||
| Live Instructor-Led Delivery | Partial | ✖ | ✖ | ||
| 1-on-1 Private Training | ✖ | ✖ | ✖ | ✖ | |
| Cisco Authorization & Materials | |||||
| Authorized Learning Partner (Cisco-vetted) | ✖ | ✖ | ✖ | ||
| Official Cisco Courseware | Partial | ✖ | |||
| Cisco Learning Credits Accepted | ✖ | ✖ | ✖ | ||
| Flexibility & Access | |||||
| Any-Day/Flexi Start | ✖ | ✖ | |||
| On-Site or Fly-Me Trainer | ✖ | Partial | ✖ | ✖ | |
| Global Delivery Reach | Partial | ||||
| Results & Trust | |||||
| Entry Price (CLFNDU) | ~$745 · best value | ~$1,500+ | ~$1,500+ | $15-30/mo | Free (Note: Lacks instructor support and lab access required for certification) |
| Verified Learner Reviews | 18,400+ · 4.9★ | Limited | Limited | N/A | N/A |
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