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We're here to help you find itUnlock the power of Jira Service Management with our comprehensive Administering Jira Service Management (JIRA-ITSM) course at Koenig Solutions. Over 3 days of intensive training, participants will gain a detailed understanding of managing and optimizing Jira Service Management projects. This course covers key aspects such as creating service projects, configuring service portals, and customizing reports for insights. You'll also learn about Service Level Agreements (SLAs), automation rules, workflow transitions, and Jira administration. The hands-on labs, including creating queues and new workflows, ensure you can apply these concepts practically. Equip yourself with the skills to improve your organization’s service management processes using the latest Jira version.
Successfully delivered 3 sessions for over 14 professionals
Purchase This Course
USD
View Fees Breakdown
| Course Fee | 1,150 |
|
Total Fees |
1,150 (USD) |
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
Minimum Required Prerequisites for Administering JIRA Service Management Course:
Administering Jira Service Management (JIRA-ITSM) is a comprehensive 3-day course designed to equip individuals with the skills to efficiently manage Jira Service Management projects.
Introduction:
The Administering JIRA Service Management (JIRA-ITSM) course is designed to provide participants with comprehensive knowledge and practical skills on managing Jira Service Management projects, configuring various settings, and automating workflows effectively.
Learning Objectives and Outcomes:
Participants will gain hands-on experience through various lab activities to reinforce these concepts and ensure practical understanding.
Administering Jira Service Management (JIRA-ITSM) is a comprehensive 3-day course designed to equip individuals with the skills to efficiently manage Jira Service Management projects.
Introduction:
The Administering JIRA Service Management (JIRA-ITSM) course is designed to provide participants with comprehensive knowledge and practical skills on managing Jira Service Management projects, configuring various settings, and automating workflows effectively.
Learning Objectives and Outcomes:
Participants will gain hands-on experience through various lab activities to reinforce these concepts and ensure practical understanding.
