CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud Course Overview

CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud Course Overview

The CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud course is an in-depth training program designed for IT professionals who want to learn how to install, configure, and manage Citrix Virtual Apps and Desktops 7 in both on-premises and Citrix Cloud environments. This course equips learners with the skills to deliver virtual desktops and applications through a unified platform, offering flexibility and Centralized management.

Throughout the course, students will gain practical knowledge on various aspects, such as Architecture planning, Site deployment, Image management, Application delivery, and User experience optimization. Additionally, the training covers essential Security practices, Site monitoring, troubleshooting, and migration strategies to Citrix Cloud.

By undertaking CWS-215 training, learners will be prepared to maintain and support complex Citrix environments, ensuring efficient and secure delivery of apps and desktops to end-users. This comprehensive course is critical for any IT professional aiming to master Citrix solutions and optimize their organization's virtualization strategy.

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Course Prerequisites

To ensure the best possible learning experience and the ability to participate effectively in the CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud course, students should have the following prerequisites:


  • Basic understanding of concepts such as networking, servers, and storage.
  • Familiarity with Microsoft Windows Server environments, including Windows Server 2016 and 2019.
  • Knowledge of Active Directory Domain Services (AD DS), including basic administration tasks.
  • Some experience with Microsoft SQL Server databases is beneficial but not mandatory.
  • An understanding of virtualization technologies, such as VMware vSphere or Microsoft Hyper-V.
  • Familiarity with cloud computing concepts and the Citrix Cloud platform can be helpful.
  • Basic knowledge of Citrix licensing and the different Citrix Virtual Apps and Desktops editions available.
  • Prior experience with Citrix Virtual Apps and Desktops is useful but not required.

These prerequisites are meant to provide a foundation that will help students grasp the course content more effectively. If you lack experience in some areas, the course is designed to guide you through the fundamentals needed to administer Citrix environments successfully.


Target Audience for CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud

CWS-215 is a comprehensive course designed for IT professionals managing Citrix environments, focusing on both on-premises and cloud solutions.


  • IT Administrators and Engineers responsible for Citrix environments
  • Systems Administrators tasked with managing virtual application and desktop infrastructure
  • Citrix Administrators and Consultants looking to deepen their knowledge
  • Network Engineers who support and manage Citrix solutions
  • Desktop Support Technicians transitioning to virtualization roles
  • Infrastructure Architects designing Citrix-based virtual environments
  • Cloud Engineers focusing on Citrix Cloud services
  • Virtualization Specialists seeking to update their Citrix skill set
  • IT Professionals preparing for Citrix Certified Associate - Virtualization (CCA-V) certification


Learning Objectives - What you will Learn in this CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud?

Introduction to Learning Outcomes

Gain a comprehensive understanding of Citrix Virtual Apps and Desktops 7 administration, both on-premises and via Citrix Cloud, enhancing your skills in IT virtualization solutions.

Learning Objectives and Outcomes

  • Understand the architecture and features of Citrix Virtual Apps and Desktops.
  • Learn about hosting platform considerations and the Citrix Virtual Apps and Desktops service.
  • Master the Citrix licensing setup and site deployment procedures.
  • Create and manage master images for app and desktop delivery.
  • Configure and manage machine catalogs, delivery groups, and provisioning methods.
  • Deliver a seamless user experience through Workspace Experience and StoreFront.
  • Manage user sessions, including profiles and policies to optimize the user environment.
  • Handle published app properties and optimize server OS app delivery.
  • Establish security best practices for Citrix administration and secure HDX traffic.
  • Monitor site performance and user sessions using Citrix Director and Citrix Analytics.
  • Understand and execute a migration to Citrix Cloud, including the use of Citrix Cloud Connectors.

These objectives are designed to equip students with the skills necessary to efficiently administer Citrix environments, troubleshoot issues, and ensure a high-quality experience for end-users.

Technical Topic Explanation

Architecture planning

Architecture planning in technology is a strategic process that encompasses the design and structuring of IT systems and infrastructures. It involves defining a clear framework to align technology services with business goals and needs, ensuring scalability, reliability, and efficiency of technological assets. Effective architecture planning facilitates optimized performance, interconnectivity, and the ability to adapt to emerging technologies or changes in the business environment. This approach helps in minimizing risks and maximizing returns on IT investments, making it essential for successful digital transformation and sustained business growth.

Site deployment

Site deployment involves setting up and releasing a new or updated website to be live on the internet, where it can be accessed by users globally. This process typically includes tasks like hosting configuration, database setup, launching new features, and ensuring the website is optimized for performance and security. It's crucial for site deployment to be well-planned and executed to avoid downtime and to provide a smooth user experience. Key phases include development, testing, staging, and production, ensuring the website functions correctly and meets all technical and business requirements before its public release.

Image management

Image management involves organizing, storing, and controlling images and templates used in virtual desktop infrastructures. It deeply integrates with systems like Citrix, where CWS-215 training specifically covers managing and deploying virtual desktops and apps. Effective image management ensures all virtual instances operate smoothly by allowing scalable changes, consistent performance, and quick provisioning. This process is crucial in maintaining an optimized IT environment, reducing storage costs, and providing a reliable user experience. Through proper training and tools, administrators can effectively manage base images and updates systematically.

Application delivery

Application delivery refers to the process of making software applications available to end-users. This involves the deployment, management, and monitoring of applications across various computing environments, which can be on-premises data centers or cloud-based platforms. Effective application delivery ensures applications are secure, perform well, and are continuously available to meet user demands. Businesses optimize these processes to improve application performance and security, often using specialized technologies and workflows designed to streamline deployment and enhance user experience. This approach aims to reduce downtime, increase productivity, and enhance overall business efficiency.

User experience optimization

User experience optimization involves improving the overall experience of users when they interact with a digital product, such as a website or app. The goal is to make the interface intuitive and enjoyable, ensuring easy navigation and accessibility, which in turn increases user satisfaction and engagement. This often involves understanding user behavior, refining the design, and making iterative changes based on user feedback to enhance usability and performance. Effective optimization can lead to increased customer loyalty, higher conversion rates, and a competitive advantage in the market.

Security practices

Security practices are measures taken to protect data and systems from unauthorized access, damage, or theft. These practices involve using strong, unique passwords, regularly updating software to patch vulnerabilities, and employing encryption to safeguard data. Additionally, training employees on security awareness and protocols is crucial to prevent human errors that could lead to security breaches. Using multi-factor authentication adds an extra layer of security by requiring additional verification. Implementing these practices helps shield organizations from cyber threats and ensures the integrity and confidentiality of sensitive information.

Site monitoring

Site monitoring in the context of technology refers to the process of continuously checking and verifying the health, performance, and security of a website or network. This practice involves tracking uptime, response times, and traffic to ensure optimal operation. Monitoring tools actively alert administrators about any issues, like server downtime or cyber threats, so they can address them swiftly to maintain service quality and user satisfaction. This proactive supervision helps in minimizing disruptions and enhances the overall user experience on the digital platform.

Troubleshooting

Troubleshooting in technology is a systematic problem-solving process used to identify and fix issues in a system or a device. It involves understanding the problem, hypothesizing the possible causes, testing these hypotheses, and implementing solutions to resolve the issue. Effective troubleshooting requires critical thinking, technical knowledge, and often, patience, as professionals work through the possible problems and their solutions step-by-step to ensure the proper functioning of hardware or software systems. This approach helps in minimizing downtime and enhancing system performance, crucial for maintaining productivity in various technological environments.

Centralized management

Centralized management refers to the practice of controlling and overseeing a network or system from a single, central location. This approach simplifies the administration of IT resources, such as servers, databases, and applications, enabling efficient monitoring, updating, and troubleshooting. It enhances security by consolidating control and providing a clear overview of the system's operations and performance. Centralized management is crucial for organizations to ensure consistency, reduce complexities, and improve the effectiveness of IT procedures in supporting business strategies and operations.

Target Audience for CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud

CWS-215 is a comprehensive course designed for IT professionals managing Citrix environments, focusing on both on-premises and cloud solutions.


  • IT Administrators and Engineers responsible for Citrix environments
  • Systems Administrators tasked with managing virtual application and desktop infrastructure
  • Citrix Administrators and Consultants looking to deepen their knowledge
  • Network Engineers who support and manage Citrix solutions
  • Desktop Support Technicians transitioning to virtualization roles
  • Infrastructure Architects designing Citrix-based virtual environments
  • Cloud Engineers focusing on Citrix Cloud services
  • Virtualization Specialists seeking to update their Citrix skill set
  • IT Professionals preparing for Citrix Certified Associate - Virtualization (CCA-V) certification


Learning Objectives - What you will Learn in this CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud?

Introduction to Learning Outcomes

Gain a comprehensive understanding of Citrix Virtual Apps and Desktops 7 administration, both on-premises and via Citrix Cloud, enhancing your skills in IT virtualization solutions.

Learning Objectives and Outcomes

  • Understand the architecture and features of Citrix Virtual Apps and Desktops.
  • Learn about hosting platform considerations and the Citrix Virtual Apps and Desktops service.
  • Master the Citrix licensing setup and site deployment procedures.
  • Create and manage master images for app and desktop delivery.
  • Configure and manage machine catalogs, delivery groups, and provisioning methods.
  • Deliver a seamless user experience through Workspace Experience and StoreFront.
  • Manage user sessions, including profiles and policies to optimize the user environment.
  • Handle published app properties and optimize server OS app delivery.
  • Establish security best practices for Citrix administration and secure HDX traffic.
  • Monitor site performance and user sessions using Citrix Director and Citrix Analytics.
  • Understand and execute a migration to Citrix Cloud, including the use of Citrix Cloud Connectors.

These objectives are designed to equip students with the skills necessary to efficiently administer Citrix environments, troubleshoot issues, and ensure a high-quality experience for end-users.