IBM Tivoli Netcool/Impact 7.1 Administration and Implementation Course Overview

To ensure a successful learning experience in the IBM Tivoli Netcool/Impact 7.1 Administration and Implementation course, participants should have the following minimum prerequisites:

• Basic understanding of network management concepts and practices.
• Familiarity with IT Service Management (ITSM) principles.
• Working knowledge of operating systems such as Linux and Windows.
• Experience with using a web browser and navigating web-based interfaces.
• Fundamental comprehension of database concepts and SQL.
• Prior exposure to IBM Tivoli Netcool/OMNIbus or similar network management solutions is beneficial but not mandatory.

These prerequisites are intended to provide a foundation for the course content and activities. No prior expertise in IBM Tivoli Netcool/Impact is required, as the course is designed to introduce and guide students through its features and capabilities.

Target Audience for IBM Tivoli Netcool/Impact 7.1 Administration and Implementation

1. The IBM Tivoli Netcool/Impact 7.1 course equips IT professionals to administer and implement Netcool/Impact solutions effectively.

   
   

2. Target Audience for the Course:

   
   

• IT Systems Administrators specializing in network management
• Network Operations Center (NOC) Personnel
• IT Operations Managers
• Network Analysts
• Network Monitoring Technicians
• IBM Tivoli Netcool/Impact Integrators and Developers
• IT Consultants focusing on network and event management solutions
• Technical Support Staff for Netcool/Impact
• Service Delivery Professionals
• Systems Engineers working with event correlation and network management systems
• IT Architects designing event management infrastructures
• Performance and Capacity Analysts with a focus on network operations
• DevOps Engineers involved in the automation of network event management
• Incident and Problem Managers in ITSM environments using Tivoli systems

Learning Objectives - What you will Learn in this IBM Tivoli Netcool/Impact 7.1 Administration and Implementation?

1. The IBM Tivoli Netcool/Impact 7.1 Administration and Implementation course delivers comprehensive knowledge on managing, implementing, and designing solutions using Netcool/Impact.

2. Learning Objectives and Outcomes:

• Gain an understanding of the IBM Tivoli Netcool/Impact platform and its role in IT operations management.
• Learn how to navigate and utilize the Netcool/Impact user interface for effective system administration.
• Master the Netcool/Impact data model and how to manipulate it for data integration and management.
• Develop skills to write and manage policies for automating tasks and processing data.
• Understand how to create and manage services to enhance the functionality of Netcool/Impact.
• Learn to design and implement enrichment policies to augment event and alert data.
• Acquire the ability to control policy execution sequences to ensure correct processing logic.
• Utilize policy wizards to streamline policy creation and reduce complexity.
• Implement notification policies to alert stakeholders of critical events and system status changes.
• Create insightful reports for operational monitoring and decision-making support.
• Design operator views for customized user experiences and efficient event handling.
• Integrate Netcool/Impact with web services for extended automation and communication.
• Learn to manage event suppression, maintenance windows, and hibernation settings to refine event handling.
• Use command-line tools for advanced system administration and self-monitoring of the Netcool/Impact environment.
• Work with the Netcool/Impact UI data provider to enhance user interface interactions and data retrieval.
• Discover server utilities to maintain the health and performance of the Netcool/Impact system.