Siebel Scripting Rel 15.5 Course Overview

Siebel Scripting Rel 15.5 Course Overview

The Siebel Scripting Rel 15.5 course provides a comprehensive dive into the world of scripting within Oracle's Siebel CRM platform. It is tailored to equip learners with the ability to write, debug, and manage scripts effectively. The course covers a wide range of topics that begin with an introduction to Siebel Scripting, including the script environment, the distinction between browser-side and server-side scripting, and the appropriate use of scripting.

As learners progress, they delve into exploring alternatives to scripting, Siebel event handling, and the intricacies of coding and debugging within the script editor. A significant focus is placed on using Siebel Object Interfaces, Accessing object instances, and the nuances of writing good scripts, including best practices such as encapsulation and exception handling.

Advanced modules guide students through creating Custom business services, invoking them, and understanding Script performance, which is crucial for maintaining efficient Siebel applications. Throughout the course, emphasis is placed on Script performance and best practices to ensure that learners can write optimized and maintainable scripts for the Siebel environment. This course is an essential toolkit for developers and administrators aiming to leverage scripting to enhance the Siebel CRM's capabilities.

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Course Prerequisites

To ensure that participants are well-prepared and able to gain the maximum benefit from the Siebel Scripting Rel 15.5 course, the following are the minimum required prerequisites:


  • Basic understanding of Siebel CRM architecture and functionality.
  • Familiarity with Siebel Tools and the Siebel Data Model.
  • Experience in configuring Siebel CRM, including views, applets, and business components.
  • Knowledge of programming fundamentals, preferably in languages such as JavaScript for browser-side scripting and eScript or VBScript for server-side scripting.
  • An understanding of relational database concepts and SQL.
  • Problem-solving skills and logical thinking.

While these prerequisites are intended to provide a foundation for the course, individuals with a strong determination to learn and a commitment to the training program will also find success. Koenig Solutions welcomes all participants who are eager to enhance their technical expertise in Siebel Scripting.


Target Audience for Siebel Scripting Rel 15.5

Koenig Solutions' Siebel Scripting Rel 15.5 course offers an in-depth understanding of Siebel scripting and best practices for system customization and optimization.


  • Siebel Developers
  • Application Developers working with Siebel CRM
  • CRM Consultants
  • Technical Consultants
  • IT Analysts specializing in Customer Relationship Management (CRM) systems
  • System Integrators working on Siebel projects
  • Software Engineers looking to expand their skill set in Siebel CRM
  • Siebel Administrators aiming to improve system performance through scripting
  • Business Analysts involved in Siebel projects requiring technical insights
  • IT Project Managers overseeing Siebel CRM implementations or upgrades
  • Quality Assurance Professionals responsible for Siebel CRM performance and testing
  • Data Analysts working with Siebel CRM data for reporting and analysis purposes
  • Support Engineers providing technical support for Siebel applications
  • Solution Architects designing CRM solutions based on Siebel technology


Learning Objectives - What you will Learn in this Siebel Scripting Rel 15.5?

Introduction to Learning Outcomes:

This Siebel Scripting Rel 15.5 course equips students with the skills to effectively utilize scripting within Siebel applications, emphasizing best practices for performance and maintainability.

Learning Objectives and Outcomes:

  • Understand the Siebel scripting environment and the distinction between browser-side and server-side scripting.
  • Identify scenarios where scripting is appropriate and explore declarative alternatives to custom scripts, such as using administrative solutions and workflow processes.
  • Gain proficiency in handling Siebel events, including pre and post-event handlers, and working with object interfaces.
  • Master the use of Siebel Tools Script Editor for coding, debugging, importing, exporting, and compiling scripts.
  • Learn to utilize Siebel Object APIs, including performing queries and calling Business Services within scripts.
  • Develop the ability to access object instances in both UI and non-UI contexts, ensuring scripts interact correctly with the Siebel application.
  • Embrace scripting best practices, including encapsulation, commenting, using libraries, exception handling, tracing, and localization considerations.
  • Create custom Business Services in Siebel and understand how to handle input and output arguments, as well as event handlers for these services.
  • Implement invocation of Business Services through scripting, workflows, runtime events, toolbar/menu items, and web services integration.
  • Optimize script performance by using tools like Script Performance Profiler and SARM, and by following best practices for efficient scripting.

Technical Topic Explanation

Siebel Scripting

Siebel Scripting is a part of Siebel CRM, where you use Siebel's own scripting languages (like eScript or Siebel VB) to customize and automate various aspects of the software to better fit specific business processes. Scripting in Siebel can improve user interaction, data validation, and integrate with other systems, enhancing overall functionality. For those looking to learn or certify, Siebel online training and Siebel CRM online training are available, providing knowledge and techniques for effective scripting. Moreover, considering the siebel certification cost could be a worthwhile investment for professionals aiming to specialize in this CRM platform.

Siebel event handling

Siebel event handling refers to the processes used within the Siebel CRM system to manage and respond to various user or system events to automate workflows or tasks. In Siebel, events such as clicking a button, changing field values, or navigating screens trigger actions defined by the application's logic. Developers can customize this behavior using scripts or configuration within Siebel Tools, allowing for tailored functionalities suited to specific business processes. Understanding and customizing event handling effectively requires knowledge typically gained through Siebel CRM online training, enhancing practical skills that could be vital for a certification.

Siebel Object Interfaces

Siebel Object Interfaces are a set of programming interfaces that allow you to interact with Siebel CRM applications programmatically. They enable external applications or custom code to access and manipulate Siebel CRM data and operations. This allows developers to integrate Siebel CRM with other systems, automate repetitive tasks, or create custom user interfaces and functionalities, enhancing the flexibility and usability of Siebel systems. These capabilities are particularly beneficial for businesses looking to tailor their CRM solutions to specific processes or requirements.

Accessing object instances

Accessing object instances refers to interacting with specific occurrences of a class in programming. When a class is defined, it serves as a blueprint for creating objects. Each created object is an instance that holds its own set of data attributes and can execute predefined methods. To access these instances, programmers use references to identify and manipulate the object's properties and functions. This process is pivotal for implementing dynamic and interactive features in software applications, enabling developers to manage and use the data contained within each object according to the logic defined in their classes.

Custom business services

Custom business services involve tailoring services specifically to meet the unique needs of a business. Unlike standard services, these are customized to align perfectly with the business's specific objectives, workflows, and requirements. This customization might encompass bespoke software solutions, specialized consulting, or personalized training programs. The goal is to enhance efficiency, productivity, and customer satisfaction, thereby giving the business a competitive edge in its industry. This approach can be particularly beneficial in complex fields like CRM systems, where services such as Siebel CRM online training can be tailored to fit exact business needs.

Script performance

Script performance refers to how efficiently and quickly a computer script (a set of commands in a file to be executed by a program) runs. This includes how much CPU time and memory are used during execution. Optimizing script performance involves refining the code to speed up execution times, decrease resource consumption, and improve overall functionality. Strategies for enhancing script performance can include simplifying loops, reducing database calls, and using efficient data structures. Effective script performance is crucial in environments like Siebel CRM, where speedy data processing and response times are vital for user satisfaction and operational efficiency.

Encapsulation

Encapsulation in programming is like putting restrictions on a private diary. Just as you wouldn't allow anyone to read your private notes, encapsulation helps keep certain parts of a program (like variables and methods) hidden from other parts. It's a way to bundle the data (variables) and the code (methods) that manipulates the data into a single unit or class, and to restrict access to some of the object’s components. This means you can control who reads or modifies what's in your "diary", ensuring that the sensitive data and processes are protected from unintentional interference.

Exception handling

Exception handling is a programming concept used to manage errors and other exceptional events that occur during the execution of a program. Instead of crashing, the program catches these exceptions and handles them gracefully, possibly informing the user or attempting an alternative solution. Proper exception handling ensures that the program can continue running or terminate smoothly, providing a more robust and user-friendly experience. It's crucial in maintaining software reliability and preventing data loss or corruption during unexpected scenarios. This technique is essential across all programming languages and applications, enhancing error management significantly.

Target Audience for Siebel Scripting Rel 15.5

Koenig Solutions' Siebel Scripting Rel 15.5 course offers an in-depth understanding of Siebel scripting and best practices for system customization and optimization.


  • Siebel Developers
  • Application Developers working with Siebel CRM
  • CRM Consultants
  • Technical Consultants
  • IT Analysts specializing in Customer Relationship Management (CRM) systems
  • System Integrators working on Siebel projects
  • Software Engineers looking to expand their skill set in Siebel CRM
  • Siebel Administrators aiming to improve system performance through scripting
  • Business Analysts involved in Siebel projects requiring technical insights
  • IT Project Managers overseeing Siebel CRM implementations or upgrades
  • Quality Assurance Professionals responsible for Siebel CRM performance and testing
  • Data Analysts working with Siebel CRM data for reporting and analysis purposes
  • Support Engineers providing technical support for Siebel applications
  • Solution Architects designing CRM solutions based on Siebel technology


Learning Objectives - What you will Learn in this Siebel Scripting Rel 15.5?

Introduction to Learning Outcomes:

This Siebel Scripting Rel 15.5 course equips students with the skills to effectively utilize scripting within Siebel applications, emphasizing best practices for performance and maintainability.

Learning Objectives and Outcomes:

  • Understand the Siebel scripting environment and the distinction between browser-side and server-side scripting.
  • Identify scenarios where scripting is appropriate and explore declarative alternatives to custom scripts, such as using administrative solutions and workflow processes.
  • Gain proficiency in handling Siebel events, including pre and post-event handlers, and working with object interfaces.
  • Master the use of Siebel Tools Script Editor for coding, debugging, importing, exporting, and compiling scripts.
  • Learn to utilize Siebel Object APIs, including performing queries and calling Business Services within scripts.
  • Develop the ability to access object instances in both UI and non-UI contexts, ensuring scripts interact correctly with the Siebel application.
  • Embrace scripting best practices, including encapsulation, commenting, using libraries, exception handling, tracing, and localization considerations.
  • Create custom Business Services in Siebel and understand how to handle input and output arguments, as well as event handlers for these services.
  • Implement invocation of Business Services through scripting, workflows, runtime events, toolbar/menu items, and web services integration.
  • Optimize script performance by using tools like Script Performance Profiler and SARM, and by following best practices for efficient scripting.