R12.x Oracle Advanced Collections Fundamentals

R12.x Oracle Advanced Collections Fundamentals Certification Training Course Overview

In this raised course, you'll get some answers concerning Oracle Advanced Collections, Release 12, execution and use. This course is proposed for customers who have realized Oracle E-Business Suite Release 12 or Oracle E-Business Suite 12.1.


  • Analyst
  • End User
  • Implementer


R12.x Oracle Advanced Collections Fundamentals (24 Hours) Download Course Contents

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Course Modules

Module 1: Key Features of Oracle Advanced Collections
  • Understanding the Collector's Work Queue
  • Using the Collections Window
  • Navigating the Profile Tab
  • Navigating the Transactions Tab
  • Navigating the History Tab
  • Navigating the AgingTab
  • Navigating the NotesTab
  • Navigating the Accounts Tab
Module 2: Managing Oracle Advanced Collections
  • Setting up Administration Tasks
  • Managing Delinquencies
  • Managing Collection Methods
  • Managing Work Items
  • Running Collection Reports
Module 3: Setting Up Oracle Advanced Collections
  • Setting up Oracle Applications to Work with Oracle Advanced Collections
  • Creating Employees
  • Creating Resources
  • Setting up Security and Responsibilities
  • Setting up Collector's Work Queue
Module 4: Implementing Oracle Advanced Collections
  • Setting up Collections Questionnaire
  • Setting up Collections Checklist
  • Setting up Collections Task Pages
  • Creating Scoring Components
  • Creating Scoring Engines
Module 5: Setting up Strategies
  • Creating or Updating a Scoring Filter
  • Selecting a Strategy Level
  • Creating a Work Item Template
  • Creating a Strategy Template
  • Adding Work Items to a Strategy Template
  • Creating or Update a Strategy Filter
  • Setting up Strategies
Module 6: Setting up Dunning Plans
  • Setting Dunning Plan Aging Bucket
  • Setting Collections Dunning Level
  • Creating Dunning Plans
  • Using Preconfigured Correspondence Templates and Queries
  • Creating a Staged Dunning Plan
  • Running Concurrent Programs for Dunning
Module 7: Searching the Customer Data
  • Optimizing Searches
  • Filtering Dynamic Transaction Tables
  • Using Quick Searches
  • Using Expanded Searches
  • Creating a List
  • Saving a Query for Reuse
Module 8: Interacting with Customers
  • Viewing Customer Information
  • Using Tabs
  • Changing the Data Level View
  • Designating Customer Contacts
  • Viewing the Collections Tab in eBusiness Center
Module 9: Processing Transactions
  • Viewing Transaction Data
  • Using Bill Presentment Architecture
  • Processing Payments
  • Reversing Payments
  • Adjusting Invoices
  • Disputing Invoices
  • Viewing Claims
Module 10: Managing Later-stage Delinquencies
  • Understanding Collections Lifecycle
  • Understanding Litigation
  • Understanding Repossession
  • Understanding Bankruptcy
  • Recording a Bankruptcy
  • Understanding Write-offs
Module 11: Setting up Scoring
  • Understanding Scoring Features
  • Understanding Score Values
  • Understanding Scoring Components Weights
  • Understanding Score Objects
  • Using Preconfigured Scoring Components
  • Using Preconfigured Scoring Engines
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Course Prerequisites
  • Basic Computer Knowledge.

You will learn how to :

  • Perform compromise adventures with Oracle Applications.
  • Configure and execute systems or dunning plans as groupings techniques.
  • Use Work Queue to quickly manage calls and messages to heretic customers.
  • Implement and keep up Oracle Advanced Collections.