R12.x Oracle Advanced Collections Fundamentals Course Overview

R12.x Oracle Advanced Collections Fundamentals Course Overview

The R12.x Oracle Advanced Collections Fundamentals course is designed to educate learners on the efficient management of debt collection processes within the Oracle E-Business Suite. This comprehensive course covers everything from setting up and administering the system to interacting with customers and handling late-stage delinquencies, providing users with a detailed understanding of the Oracle Advanced Collections module.

By completing this course, learners will gain expertise in using the Collector's Work Queue, navigating through different tabs like Transactions, History, and Aging, and setting up collection strategies and dunning plans. They will also learn to optimize customer interactions, process transactions effectively using the Bill Presentment Architecture, and manage scoring models to evaluate customer risk.

The course is structured into modules that cover various aspects such as setting up Oracle Applications, managing collection methods, implementing strategies, and understanding the collections lifecycle. Through lessons on managing delinquencies and running collection reports, learners will be equipped to enhance their organization's collections efficiency and improve cash flow.

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  • Live Online Training (Duration : 24 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

To ensure you have a successful learning experience in the R12.x Oracle Advanced Collections Fundamentals course, we recommend that you meet the following minimum prerequisites:

  • Basic knowledge of accounts receivable processes and terminology.
  • Familiarity with Oracle E-Business Suite, specifically the Accounts Receivable module.
  • Understanding of the overall order-to-cash workflow within a financial system.
  • Ability to navigate and use the Oracle E-Business Suite user interface.
  • Basic knowledge of standard business practices related to credit management and collections.
  • Comfort with using web browsers and office productivity software (such as Microsoft Office).

Please note, while prior experience in finance or accounting is helpful, it is not strictly necessary to grasp the course content. Our expert instructors will guide you through each module, ensuring you gain the practical skills and understanding necessary to use Oracle Advanced Collections effectively.

Target Audience for R12.x Oracle Advanced Collections Fundamentals

The R12.x Oracle Advanced Collections Fundamentals course is designed for professionals managing financial collection processes.

  • Financial Controllers
  • Accounts Receivable Managers
  • Collection Analysts
  • Credit Managers
  • Cash Managers
  • Financial Analysts
  • Oracle EBS Financials Consultants
  • IT Professionals responsible for Oracle EBS Financials implementations
  • Business Analysts working with financial software solutions
  • ERP Specialists
  • Oracle Application Developers
  • System Administrators managing Oracle EBS environments

Learning Objectives - What you will Learn in this R12.x Oracle Advanced Collections Fundamentals?

Introduction to Course Learning Outcomes:

This course equips learners with the skills to effectively utilize Oracle Advanced Collections for managing customer debts, improving cash flow, and automating collection processes.

Learning Objectives and Outcomes:

  • Understand and navigate the Oracle Advanced Collections interface, including the Collector's Work Queue and various key tabs like Profile, Transactions, and History.
  • Set up and manage administrative tasks within Oracle Advanced Collections to streamline collection efforts and delinquency management.
  • Configure Oracle Applications to work seamlessly with Oracle Advanced Collections, ensuring proper integration and functionality.
  • Develop the necessary knowledge to create and manage employees, resources, and security for effective use of the Collections module.
  • Implement strategies for collections by setting up scoring filters, strategy levels, and templates to automate and optimize collection processes.
  • Design and execute dunning plans, utilizing aging buckets and correspondence templates to manage communication with delinquent customers efficiently.
  • Employ advanced search techniques to optimize the retrieval of customer data, enhancing the efficiency of collection activities.
  • Interact with customers effectively by viewing and managing customer information, contacts, and collections-related data within the eBusiness Center.
  • Process transactions accurately, including viewing transaction data, processing and reversing payments, adjusting invoices, and managing disputes and claims.
  • Manage later-stage delinquencies by understanding the collections lifecycle, including litigation, repossession, bankruptcy, and write-offs, and applying appropriate actions.