Lead Outsourcing Manager Course Overview

Enrol for this 5-day Lead Outsourcing Manager training from Koenig Solutions. This enables you to gain a thorough understanding of the core principles of outsourcing based on ISO 37500. During this training course, you will also acquire the necessary knowledge to support an organization in designing and deploying an outsourcing strategy and support an organization during the transition, operation, monitoring and evaluation of outsourcing activities.

After understanding all the necessary concepts of Outsourcing, you can sit for the exam and apply for a “PECB Certified Lead Outsourcing Manager” credential. By holding a PECB Lead Outsourcing Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to manage outsourcing activities.

Target Audience:

  • Managers or consultants seeking to master their skills to support an organization during the implementation of an outsourcing strategy
  • Managers or consultants seeking to master their skills to support an organization during the negotiation and establishment of outsourcing arrangements
  • Stakeholders engaged in outsourcing governance
  • Individuals responsible for outsourcing activities of an organization
  • Individuals responsible for managing outsourcing risks

Learning Objectives

  • Understand outsourcing principles and concepts based on ISO 37500 recommendations
  • Gain a comprehensive understanding of the complete outsourcing lifecycle model
  • Be able to interpret ISO 37500 recommendations in the specific context of an organization
  • Develop the expertise to support an organization to effectively design and deploy an outsourcing strategy
  • Master the expertise to support an organization during the transition and operation of outsourcing activities 
  • Master the methods, techniques and approaches used to effectively monitor and evaluate outsourcing activities

The 1-on-1 Advantage

Methodology

Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option

4-Hour Sessions

You will learn:

Module 1: Fundamental outsourcing principles and outsourcing governance
  • Course objective and structure
  • Standard and regulatory framework
  • Fundamental principles and concepts in outsourcing
  • Understand the organization and analyze the existing system
  • Outsourcing scope and policy
  • Risk Management
  • Strategy analysis
  • Develop the strategy and the business case
  • Organizational structure
  • Outsourcing objectives and targets
  • Identify and select the providers
  • Negotiate and establish the agreements
  • Competence, training and awareness
  • Communication
  • Establish transition project team and outsourcing governance
  • Refine operational frameworks and transition plan
  • Test the service delivery capability
  • Pilot and handover
  • Deliver services and value
  • Manage outsourcing activities
  • Monitor and review service performance
  • Resolve issues
  • Continual improvement
  • Continuation or end of agreement
  • Closing the training
Live Online Training (Duration : 40 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

2050 + If you accept merging of other students.
4 Hours
8 Hours
Ultra-Fast Track
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1800 Per Participant
Online
12 - 16 Dec
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Online
02 - 06 Jan
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Course Prerequisites

A fundamental understanding of Outsourcing services and comprehensive knowledge of management principles, concepts and strategies.

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FAQ's


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