Lead Outsourcing Manager Course Overview

Lead Outsourcing Manager Course Overview

The Lead Outsourcing Manager course is designed to equip learners with the expertise to effectively manage and govern outsourcing activities in line with ISO 37500 guidelines. It covers the entire outsourcing lifecycle, from the fundamental principles to the transition and operational management of outsourced functions. Participants will learn to establish a robust outsourcing policy, develop a strategic approach, and ensure effective risk management. The course also emphasizes the importance of monitoring and evaluating the performance of outsourcing providers to ensure continual improvement. Through practical lessons and a certification exam, learners will gain the skills necessary to strategically analyze, deploy, and improve outsourcing activities, ensuring alignment with organizational goals and international standards such as ISO 37500. This course provides a comprehensive framework for professionals looking to enhance their capabilities in managing outsourced services efficiently and effectively.

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  • Live Online Training (Duration : 40 Hours)
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  • Live Online Training (Duration : 40 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

To ensure a successful learning experience in the Lead Outsourcing Manager course, the following prerequisites are recommended for all potential learners:

  • Basic understanding of project management principles
  • Familiarity with business operations and strategic planning
  • Awareness of risk management concepts
  • Some experience or knowledge in contract negotiation and vendor management
  • Good communication and analytical skills
  • Willingness to learn about regulatory frameworks and standard practices in outsourcing

Please note that while these prerequisites will greatly aid in comprehending the course material, motivated individuals with a keen interest in developing outsourcing management skills are encouraged to enroll. Our course is designed to guide participants through the fundamental principles up to advanced concepts in outsourcing management.

Target Audience for Lead Outsourcing Manager

The Lead Outsourcing Manager course equips professionals with comprehensive outsourcing management skills, suitable for overseeing complex vendor relationships.

  • Project Managers and Team Leaders
  • Operations Managers
  • IT Managers and Directors
  • Procurement Managers
  • Supply Chain Specialists
  • Business Analysts
  • Risk Management Officers
  • Quality Assurance Managers
  • Contract Managers
  • Compliance Officers
  • Senior Executives involved in outsourcing decisions
  • HR Managers overseeing outsourced functions
  • Outsourcing Consultants
  • Professionals looking to transition into outsourcing management roles

Learning Objectives - What you will Learn in this Lead Outsourcing Manager?

Introduction to Learning Outcomes and Concepts:

The Lead Outsourcing Manager course empowers students with comprehensive knowledge and skills for managing and governing IT outsourcing strategies effectively, ensuring seamless transitions, operations, and continual service improvement.

Learning Objectives and Outcomes:

  • Understand the fundamental principles, standards, and regulatory frameworks guiding IT outsourcing.
  • Analyze organizational needs and existing systems to develop a tailored outsourcing scope and policy.
  • Implement robust risk management practices to mitigate potential outsourcing risks.
  • Craft a strategic outsourcing plan, including a clear business case, objectives, and target outcomes.
  • Build a competent organizational structure that supports the outsourcing strategy.
  • Select and negotiate with service providers to establish performance-driven agreements.
  • Foster competence, training, and awareness within the organization to manage the outsourced activities efficiently.
  • Manage the transition of services to the providers while maintaining governance and control.
  • Monitor and evaluate the performance of outsourcing activities to ensure they meet the agreed standards.
  • Engage in continual improvement processes and make informed decisions regarding the continuation or termination of outsourcing agreements.