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ISO 21001 Foundation Course Overview

ISO 21001 Foundation Course Overview

The ISO 21001 Foundation course is designed to provide learners with a comprehensive understanding of the Educational Organizations Management System (EOMS) based on ISO 21001. This standard offers a specific framework for educational institutions to enhance their operational processes and align them with international practices. The course is structured into two modules, covering the core principles, the requirements for establishing, implementing, and maintaining an EOMS, and preparing learners for the certification exam.

In Module 1, participants will delve into the objectives, structure, and regulatory frameworks relevant to 21001 ISO, while also exploring the organization's context, leadership, and planning aspects essential for an effective EOMS. Module 2 builds on this foundation by examining support and operation processes, performance evaluation, and strategies for addressing nonconformities, leading to continual improvement. Completing this course will empower learners with the knowledge to contribute to the quality and effectiveness of educational services, ultimately preparing them for the ISO 21001 certification process.

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  • Live Online Training (Duration : 16 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

Certainly! Below are the minimum required prerequisites for successfully undertaking the ISO 21001 Foundation course with Koenig Solutions:


  • Basic understanding of the principles and processes involved in the management of educational organizations.
  • Familiarity with key concepts related to quality management systems, although in-depth knowledge of ISO standards is not mandatory.
  • Awareness of the challenges and needs of educational organizations in terms of operation, quality assurance, and stakeholder satisfaction.
  • Interest in improving the effectiveness and efficiency of an educational organization's processes through the application of the ISO 21001 standard.
  • Ability to comprehend and interpret the requirements of ISO 21001 as they apply to the management system for educational organizations.
  • Willingness to engage with the course material and participate in interactive training sessions.

Please note that while these prerequisites are aimed to ensure that participants can fully benefit from the course, the ISO 21001 Foundation training is designed to accommodate individuals with varying levels of experience and knowledge. Our course is structured to provide a comprehensive introduction, making it accessible to those new to the field, as well as beneficial for professionals seeking to formalize their understanding of the standard.


Target Audience for ISO 21001 Foundation

The ISO 21001 Foundation course is designed for professionals involved in managing educational organizations seeking quality and effectiveness.


  • Educational administrators and managers
  • Quality assurance personnel in education
  • Compliance officers in educational institutions
  • Members of educational organizations’ governing bodies
  • Educational consultants and advisers
  • Internal auditors within educational institutions
  • Professionals responsible for curriculum standards and development
  • School principals and university deans
  • Teachers and academic staff interested in quality management
  • Staff involved in the accreditation, certification, and licensing of educational programs
  • Individuals aiming to pursue a career in educational management systems


Learning Objectives - What you will Learn in this ISO 21001 Foundation?

Introduction to the ISO 21001 Foundation Course Learning Outcomes:

This course provides a comprehensive understanding of the ISO 21001 standard, focusing on the management systems for educational organizations (EOMS) to enhance quality and performance.

Learning Objectives and Outcomes:

  • Understand the main objectives and structure of the ISO 21001 Foundation course.
  • Recognize the relevant standards and regulatory frameworks applicable to educational organizations.
  • Comprehend the fundamental principles and concepts underpinning ISO 21001.
  • Learn how to apply the context of the organization in the EOMS framework.
  • Gain insight into effective leadership roles and responsibilities in line with ISO 21001.
  • Acquire the skills to plan and implement EOMS according to ISO 21001 requirements.
  • Develop the ability to support the operations of an educational organization's management system.
  • Evaluate the performance of the EOMS and understand the importance of continuous improvement.
  • Identify nonconformities and corrective actions to improve the EOMS.
  • Prepare for and understand the ISO 21001 certification process.