End User Training for Microsoft Dynamics 365 SCM Course Overview

End User Training for Microsoft Dynamics 365 SCM Course Overview

The End User Training for Microsoft Dynamics 365 SCM course is designed to equip learners with the skills needed to effectively use the Supply Chain Management functionalities within Dynamics 365. This comprehensive course covers a range of modules that are crucial for managing products, orders, inventory, and warehouses.

Module 1 focuses on creating products and product masters, key for Inventory Management. In Module 2, users learn about product dimensions, essential for product categorization and identification. Module 3 and Module 4 dive into the creation of purchase and sales orders respectively, which are fundamental for procurement and sales processes. Module 5 and Module 6 address storage and tracking dimensions, ensuring that items are stored correctly and can be tracked throughout the supply chain.

Understanding quality management is the focus of Module 7, where creating quality orders is taught. Module 8 discusses warehouse setup, a critical aspect for efficient storage and distribution. Module 9 introduces cross-docking techniques for optimizing shipping processes. In Module 10, learners explore inventory replenishment strategies to maintain optimal stock levels.

Module 11 explains the utilization of inventory journals for recording inventory transactions, and Module 12 delves into running master planning to ensure supply meets demand.

Overall, this training will empower end users with the knowledge to streamline SCM operations using Microsoft Dynamics 365, enhancing efficiency and productivity within their organizations.

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  • Live Training (Duration : 16 Hours)
  • Per Participant
  • Classroom Training price is on request

♱ Excluding VAT/GST

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

Certainly! Here are the minimum required prerequisites for successfully undertaking training in the End User Training for Microsoft Dynamics 365 SCM course:


  • Basic understanding of supply chain management concepts
  • Familiarity with common business processes within purchasing, sales, Inventory Management, and warehouse management
  • Basic proficiency with Microsoft Windows and the ability to navigate software applications
  • Prior experience with any ERP system is beneficial but not mandatory
  • Ability to use a computer and related technology efficiently
  • Willingness to engage with the course material and participate in hands-on exercises

Please note that these prerequisites are designed to ensure that you have a foundation upon which to build your knowledge of Microsoft Dynamics 365 SCM. They are not intended to be a barrier to entry, but rather to enhance your learning experience and enable you to get the most out of your training.


Target Audience for End User Training for Microsoft Dynamics 365 SCM

End User Training for Microsoft Dynamics 365 SCM is designed for individuals managing supply chain activities using Dynamics 365 tools.


  • Supply Chain Managers
  • Inventory Managers
  • Purchasing Officers
  • Sales and Distribution Managers
  • Warehouse Supervisors
  • Quality Control Analysts
  • Production Planners
  • ERP Consultants
  • Dynamics 365 End Users
  • IT Professionals implementing Dynamics 365 SCM
  • Business Analysts
  • Operations Managers
  • Logistics Coordinators
  • Stock Controllers
  • Material Handlers


Learning Objectives - What you will Learn in this End User Training for Microsoft Dynamics 365 SCM?

  1. Introduction: This course equips participants with the knowledge to proficiently manage and utilize Microsoft Dynamics 365 Supply Chain Management (SCM) for product data, procurement, sales, inventory, and warehouse management.

  2. Learning Objectives and Outcomes:

  • Understand the creation and management of products and product masters within Dynamics 365 SCM.
  • Learn how to define and configure product dimensions to support product categorization and identification.
  • Gain the ability to create and manage purchase orders, from setup to finalization.
  • Develop skills to create and process sales orders, ensuring accurate order fulfillment.
  • Learn to set up storage dimensions to optimize inventory storage and handling.
  • Master the creation and application of tracking dimensions for batch and serial tracking.
  • Acquire the knowledge to create and manage quality orders to maintain and improve product standards.
  • Understand the setup process for warehouses within Dynamics 365 SCM for efficient operations.
  • Learn to implement cross-docking strategies to streamline warehouse management.
  • Develop the ability to replenish inventory effectively to maintain optimal stock levels.
  • Gain proficiency in using inventory journals for inventory adjustments and movements.
  • Understand how to execute master planning runs to optimize supply chain efficiency.

Target Audience for End User Training for Microsoft Dynamics 365 SCM

End User Training for Microsoft Dynamics 365 SCM is designed for individuals managing supply chain activities using Dynamics 365 tools.


  • Supply Chain Managers
  • Inventory Managers
  • Purchasing Officers
  • Sales and Distribution Managers
  • Warehouse Supervisors
  • Quality Control Analysts
  • Production Planners
  • ERP Consultants
  • Dynamics 365 End Users
  • IT Professionals implementing Dynamics 365 SCM
  • Business Analysts
  • Operations Managers
  • Logistics Coordinators
  • Stock Controllers
  • Material Handlers


Learning Objectives - What you will Learn in this End User Training for Microsoft Dynamics 365 SCM?

  1. Introduction: This course equips participants with the knowledge to proficiently manage and utilize Microsoft Dynamics 365 Supply Chain Management (SCM) for product data, procurement, sales, inventory, and warehouse management.

  2. Learning Objectives and Outcomes:

  • Understand the creation and management of products and product masters within Dynamics 365 SCM.
  • Learn how to define and configure product dimensions to support product categorization and identification.
  • Gain the ability to create and manage purchase orders, from setup to finalization.
  • Develop skills to create and process sales orders, ensuring accurate order fulfillment.
  • Learn to set up storage dimensions to optimize inventory storage and handling.
  • Master the creation and application of tracking dimensions for batch and serial tracking.
  • Acquire the knowledge to create and manage quality orders to maintain and improve product standards.
  • Understand the setup process for warehouses within Dynamics 365 SCM for efficient operations.
  • Learn to implement cross-docking strategies to streamline warehouse management.
  • Develop the ability to replenish inventory effectively to maintain optimal stock levels.
  • Gain proficiency in using inventory journals for inventory adjustments and movements.
  • Understand how to execute master planning runs to optimize supply chain efficiency.