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Siebel Upgrade 22.x Course Overview

Siebel Upgrade 22.x Course Overview

The Siebel Upgrade 22.x course is a comprehensive training program designed to equip learners with the knowledge and skills necessary to upgrade to the latest Siebel CRM release. The course covers a wide range of topics from an overview of the upgrade process to the technical steps involved in both development and production environment upgrades. Learners will gain insights into the new IP 22.x Architecture, including installation, configuration, and the use of the Siebel Management Console (SMC) and Modular Deployment Engine (MDE). The course provides a deep dive into the Migration Application and services, database schema upgrades, and the Repository Merge process. It also addresses the containerization and cloud deployment options for Siebel CRM, ensuring participants are well-versed in modern deployment strategies. By the end of the course, learners will have a solid understanding of the tools and best practices for a successful Siebel upgrade, enabling them to enhance their organization's CRM capabilities efficiently.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

4.6 Ratings

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4-Hour Sessions

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  • Live Online Training (Duration : 40 Hours)
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Classroom Training price is on request

  • Live Online Training (Duration : 40 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

Certainly! Below are the minimum prerequisites required for students to successfully undertake training in the Siebel Upgrade 22.x course:


  • Basic understanding of Customer Relationship Management (CRM) concepts and principles.
  • Prior experience with or knowledge of Siebel CRM applications and functionality.
  • Familiarity with database technologies, especially relational databases such as Oracle or SQL Server.
  • Experience with SQL and the ability to write and understand SQL queries.
  • Basic knowledge of operating systems, particularly Windows and UNIX/Linux, as the Siebel environment may run on these operating systems.
  • Understanding of networking fundamentals to comprehend the architecture and communication within Siebel deployments.
  • Knowledge of web servers and application servers as they relate to Siebel installation and configuration.
  • Awareness of software installation and upgrade procedures in a business environment.

Please note that while these prerequisites are suggested to provide a foundation for the training, Koenig Solutions is committed to helping all students achieve their learning goals. Our instructors are experienced in guiding learners of varying skill levels through the course material to ensure a comprehensive understanding of Siebel Upgrade processes.


Target Audience for Siebel Upgrade 22.x

  1. The Siebel Upgrade 22.x course is designed for IT professionals involved in the deployment and maintenance of Siebel CRM systems.


  2. Target audience for the Siebel Upgrade 22.x course:


  • Siebel Administrators
  • System Integrators
  • CRM Consultants
  • Technical Support Engineers
  • IT Infrastructure Technicians specializing in CRM systems
  • Database Administrators (DBAs) managing Siebel databases
  • Application Developers involved with Siebel CRM
  • IT Project Managers overseeing CRM implementations or upgrades
  • IT Professionals responsible for cloud migration of CRM systems
  • Quality Assurance Specialists working with Siebel environments
  • Siebel Development Engineers


Learning Objectives - What you will Learn in this Siebel Upgrade 22.x?

Introduction to Learning Outcomes:

Gain essential skills in Siebel CRM 22.x upgrade processes, from architecture and installation to database schema updates and containerization, ensuring a seamless transition to the latest release.

Learning Objectives and Outcomes:

  • Understand the new features and functionalities introduced in Siebel CRM Innovation Pack 22.x.
  • Learn the architectural changes and requirements for Siebel 22.x to plan upgrades effectively.
  • Acquire knowledge on how to install and configure Siebel Management Console (SMC) and Modular Deployment Engine (MDE).
  • Perform hands-on installation of the latest Siebel CRM release to prepare for an upgrade.
  • Deepen understanding of the Migration Application and Migration Services to facilitate data transfer.
  • Prepare and execute database schema upgrades in a development environment.
  • Conduct the Repository Merge (IRM) process for efficient development environment upgrades from earlier releases.
  • Master the concepts and technical steps for upgrading Siebel in test/QA/SIT and production environments.
  • Comprehend the technical procedures performed by the Siebel Upgrade Wizard and Siebel Tools during development upgrades.
  • Explore the future of Siebel CRM deployment options, including containerization and cloud-based solutions.
  • Engage in discussions on the development of tools that can support and streamline the Siebel upgrade process.