R12.x Oracle Service Contracts Fundamentals

R12.x Oracle Service Contracts Fundamentals Certification Training Course Overview

R12.x Oracle Service Contracts Fundamentals training course is enables for those candidates who have implemented Oracle E-Business Suite Release 12 or Oracle E-Business Suite 12.1. During the class, you will figure out how to create and manage service agreements, subscription agreements, warranties, and extended warranties using Oracle Service Contracts. 
  • End User
  • Implementer

R12.x Oracle Service Contracts Fundamentals (24 Hours) Download Course Contents

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Course Prerequisites
  • Oracle E-Business Suite Essentials for Implementers Ed
  • Oracle Service Fundamentals Ed 1

After completion of this course; you will learn how to:

  • Author a service contract with a subscription line
  • Manage the service contract schedules, tasks, and communications between service contract parties
  • Organize contracts
  • Explain the negotiation workflow & phases
  • Explain procedures of the contract lifecycle
  • Define Parties, Roles, and Sources
  • Setup renewals
  • Terminate a service contract
  • High level business flows that feature Oracle Service Contracts
  • Renew a service contract