Oracle customer care & billing (cc&b)

Oracle customer care & billing (cc&b) Certification Training Course Overview

Oracle customer care & billing (cc&b) training course is a complete billing and customer care application for utilities serving residential, commercial and industrial customers. This course is designed to cater for utilities that may have a few thousand customers to those that have many millions of customers. Oracle Utilities CC&B manages each and every aspect of the customer lifecycle – from service connection, meter reading, rating, billing, payments processing, and collections to field work.

Oracle customer care & billing (cc&b) (80 Hours) Download Course Contents

Live Virtual Classroom
Group Training 5600 Date On Request
1-on-1 Training (GTR) 6450
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8 Hours
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Course Prerequisites
  • Basic Computer Knowledge.

Upon completion of this course; you will be able to:

  • Cut Costs While Improving Customer Service
  • Supporting Multi-Channel Communications
  • Enabling Flexible Business Processes
  • Optimize Cash Flow
  • Automate Field Service Tasks
  • Meets Emerging Opportunities

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