Oracle customer care & billing (cc&b)

Oracle customer care & billing (cc&b) Certification Training Course Overview

Oracle customer care & billing (cc&b) training course is a complete billing and customer care application for utilities serving residential, commercial and industrial customers. This course is designed to cater for utilities that may have a few thousand customers to those that have many millions of customers. Oracle Utilities CC&B manages each and every aspect of the customer lifecycle – from service connection, meter reading, rating, billing, payments processing, and collections to field work.

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Oracle customer care & billing (cc&b) Course schedule & Prices

Course Details	Schedule
Live Virtual Classroom (Instructor-Led) Duration : 10 Days (20 Days for 4 Hours/Day) Fee : On Request 9 AM - 5 PM (Flexible Time Slots for 4 hours option)
	Client's Location As per mutual convenience
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver) Duration : On Request Fee : On Request	On Request
Special Solutions for Corporate Clients! Click here	Hire Koenig Trainers Click here

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Course Prerequisites

Basic Computer Knowledge.

Upon completion of this course; you will be able to:

Cut Costs While Improving Customer Service
Supporting Multi-Channel Communications
Enabling Flexible Business Processes
Optimize Cash Flow
Automate Field Service Tasks
Meets Emerging Opportunities