Oracle customer care & billing (cc&b) Course Overview

Oracle customer care & billing (cc&b) training course is a complete billing and customer care application for utilities serving residential, commercial and industrial customers. This course is designed to cater for utilities that may have a few thousand customers to those that have many millions of customers. Oracle Utilities CC&B manages each and every aspect of the customer lifecycle – from service connection, meter reading, rating, billing, payments processing, and collections to field work.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

  • 1. Do you have limited Window for training?
  • 2. Can you only spend 4-hours per day?
  • 3. Do you want to start training immediately?
  • If your answer is yes to any one of the above, you need 1-on-1- Training
The 1-on-1 Advantage
Methodology
Flexible Dates
4-Hour Sessions
  • View video
  • The course will be free if we are not able to start within 7 days of booking.
  • Only applicable for courses on which this logo appears.

Your will learn:

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Live Online Training (Duration : 40 Hours) Fee On Request
Group Training Date On Request
1-on-1 Training
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
Classroom Training is available. Enquire for the fee Click
Ultra-Fast Track

If you can't spare 40 hours. We can offer you an Ultra-Fast Track for 20 hours

Course Prerequisites
  • Basic Computer Knowledge.

Upon completion of this course; you will be able to:

  • Cut Costs While Improving Customer Service
  • Supporting Multi-Channel Communications
  • Enabling Flexible Business Processes
  • Optimize Cash Flow
  • Automate Field Service Tasks
  • Meets Emerging Opportunities

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