Oracle customer care & billing (cc&b)


Oracle customer care & billing (cc&b) Certification Training Course Overview

Oracle customer care & billing (cc&b) training course is a complete billing and customer care application for utilities serving residential, commercial and industrial customers. This course is designed to cater for utilities that may have a few thousand customers to those that have many millions of customers. Oracle Utilities CC&B manages each and every aspect of the customer lifecycle – from service connection, meter reading, rating, billing, payments processing, and collections to field work.


Oracle customer care & billing (cc&b) Course schedule & Prices

Course Details Schedule
Live Virtual Classroom (Instructor-Led)
Duration : 10 Days (20 Days for 4 Hours/Day)
Fee : On Request
9 AM - 5 PM (Flexible Time Slots for 4 hours option)




February
8 Hours/Day
01-10
07-16
01-26
07 Feb-03 Mar
March
8 Hours/Day
01-10
07-16
08-17
01-26
07-31
08 Mar-02 Apr
April
8 Hours/Day
05-14
11-20
12-21
19-28
05-30
11 Apr-05 May
12 Apr-07 May
19 Apr-14 May
Client's Location
As per mutual convenience
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites
  • Basic Computer Knowledge.

Upon completion of this course; you will be able to:

  • Cut Costs While Improving Customer Service
  • Supporting Multi-Channel Communications
  • Enabling Flexible Business Processes
  • Optimize Cash Flow
  • Automate Field Service Tasks
  • Meets Emerging Opportunities