Relationship Management in Microsoft Dynamics NAV 2018

Overview

Relationship Management in Microsoft Dynamics NAV 2018 training course covers the use of relationship management capabilities in Microsoft Dynamics NAV 2018 to help companies manage their relationship with customers, suppliers, prospects and any other important stakeholder. In this course, you will learn the Microsoft Dynamics NAV functionalities to create and maintain relationships between the different stakeholders and the products or services of a company.

Schedule & Prices
Course Details Schedule
Classroom Training*
Duration : 1 Day
Fee : Dubai : USD 1,300 Sydney : USD 1,400 London : USD 1,200 India : USD 900
March
02 (london)
03 (Brisbane)
03 (Melbourne)
03 (Sydney)
10 (Brisbane)
10 (Melbourne)
10 (Sydney)
23 (Bangalore)
23 (Chennai)
23 (Delhi)
30 (london)
April
07 (Brisbane)
07 (Melbourne)
07 (Sydney)
14 (Brisbane)
14 (Melbourne)
14 (Sydney)
27 (Bangalore)
27 (Chennai)
May
05 (Brisbane)
05 (Melbourne)
05 (Sydney)
12 (Brisbane)
12 (Melbourne)
12 (Sydney)
25 (Chennai)
June
02 (Brisbane)
02 (Melbourne)
02 (Sydney)
09 (Brisbane)
09 (Melbourne)
09 (Sydney)
Instructor-Led Online Training
Duration : 1 Day
Fee : USD 900 (1-on-1)†
March
02
03
10
23
30
April
07
14
27
May
05
12
25
June
02
09
Fly-Me-a-Trainer
Duration : 1 Day
Fee : On Request
Client's Location
As per mutual convenience

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Course Prerequisites

  • Basic understanding of Microsoft Windows
  • Understanding of Microsoft Dynamics NAV and customer relationship management processes


  • Module 01: Relationship Management Overview
  • Module 02: Contact Management
  • Module 03: Segmentation
  • Module 04: Profiling and Classification
  • Module 05: Opportunity Management
  • Module 06: Interactions and Document Management
  • Module 07: Campaign Management
  • Module 08: Microsoft Dynamics CRM Integration
  • Module 09: Additional Features
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