Microsoft Dynamics 365 Customer Engagement for Developers (55259AC)

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Microsoft Dynamics 365 Customer Engagement for Developers (55259AC) Course Overview

Enroll for the 3-day Microsoft Dynamics 365 Customer Engagement for Developers (55259AC) training course from Koenig Solutions accredited by Microsoft. In this course you will learn the necessary skills to extend the features of Model-driven Apps and Canvas Apps using code, integrate with the Common Data Service using the Web API and Organization Service, build custom controls using the Power Apps Component Framework (PCF), implementing custom business logic through Plug-Ins and Custom Workflow Activities, write client-side code that interacts with the Client API Object Model, implement Custom Connectors, and learn about the Application Lifecycle Management (ALM) frameworks available to help support and maintain Power Platform implementations, including the Microsoft Power Platform Build Tools for Azure DevOps and the Power Apps Center of Excellence (CoE). This course is designed for experienced IT professionals and developers, providing an insight into development techniques and approaches that can be applied to Microsoft Dynamics 365 and the Power Platform.

Target Audience:

This course is intended for Technical students, Administrators and Developers. Students should have an existing working knowledge of Microsoft Dynamics 365 CE, Power Apps and Microsoft Visual Studio.

Learning Objectives:

After completing this course, you will be able to:

  • Understand the features and tools that exist for Developers in the Microsoft Dynamics 365 Power Platform.
  • Be able to extend Model-driven and Canvas Apps with code to support complex business requirements.
  • Understand how to set up projects in Microsoft Visual Studio in preparation to write code, connect to and extend the Common Data Service.
  • Write server and client-side code to execute commands, read and write data to and from the Common Data Service using the Web API.
  • Write server-side code to execute commands, read and write data to and from the Common Data Service using the Organization service.
  • Download and configure developer resources and tools such as the PowerApps Component Framework (PCF), the Customer Engagement Software Development Toolkit and Visual Studio resources.
  • Build custom components using the PowerApps Component Framework (PCF).
  • Understand where and how to use the Power Apps Command Line Interface (CLI).
  • Extend Model-driven Apps with custom business logic using Plug-In and Custom Workflow Activities.
  • Build, configure and deploy Custom Connectors in the Power Apps Maker Portal.
  • Embed Canvas Apps and PCF components into Model-driven Apps.
  • Write JavaScript code to extend Model-driven Apps using the Client API Object Model.
  • Understand the best practice methodologies when extending and writing code for Microsoft Dynamics 365 Customer Engagement and the Power Platform.
  • Understand the need for Application Lifecycle Management (ALM) through the implementation of Microsoft Power Platform Build Tools for Azure DevOps and the Power Apps Center of Excellence (CoE).



The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.
Live Online Training (Duration : 24 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1300 + If you accept merging of other students. Per Participant & excluding VAT/GST
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1100 Per Participant & excluding VAT/GST
05 - 07 Jun
09:00 AM - 05:00 PM CST
(8 Hours/Day)
03 - 05 Jul
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
Course Prerequisites
  • Working knowledge of Microsoft Dynamics 365 Customer Engagement, Microsoft Power Platform, Microsoft .Net and Visual Studio.


1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
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We use the best standards in Internet security. Any data retained is not shared with third parties.
You can request a refund if you do not wish to enroll in the course.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
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Yes, we do offer corporate training More details
Yes, we do.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
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Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Yes you can request your customer experience manager for the same.
No, the published fee includes all applicable taxes.
Yes, we do.
Yes, Koenig Solutions is a Microsoft Gold Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



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“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
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