ITIL and ACP® Training & Certification Courses
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Overview

ITIL is the most broadly acknowledged approach to IT service management all over the world.ITIL is a finest practice framework, which has been used by both the public and private divisions globally.It clarifies how IT resources should be planned to document the processes, and deliver business value.In Global market, there is a need for faster Product development and regular changes in Product requirement.So, Agile Product development techniques have been developed overtime to gratify the needs of the market.By earning the PMI-ACP® certification, professionals can: increase their professional versatility in project management techniques and exhibit employers their level of professionalism in agile practices, principles, techniques, and tools.

Course Content / Exam(s)

Schedule for ITIL and ACP®

Course Name Exam # Duration (days)
ITIL 2011 Foundation

Course Content

Course : ITIL 2011 Foundation

  • Introduction
  • Service Strategy
  • Service Design
  • Service Operation
  • Service Transition
  • Sample exam
  • Service continual service improvement
  • Case study
ITIL 2011 Foundation3
Agile Certified Practitioner

Course Content

Course : Agile Certified Practitioner

    PMI-Agile Certified Practitioner (ACP®)3
    Total 6

    Course Prerequisites


    ITIL and ACP® Benefits

    Upon Completion of this Course, you will accomplish following:

    • Introduction
    • Service Strategy
    • Service Design
    • Service Transition
    • Service Operation
    • Service continual service improvement
    • Case study
    • Sample exam
    • Scrum
    • Agile Overview
    • Communication Management
    • Domains of Agile Practices
    • Extreme Programming
    • Lean Kanban
    • Risk Management
    • Soft skills

    Give an edge to your career with Koenig Customized Courses certification training courses. Students can join the classes for ITIL® and ACP combo at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

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