Overview


Introduction to Microsoft Dynamics 365 training course is designed to impart enlightenment on the managing the sales and customer service using the tools of the software. In this course, students would come to know all about concepts and components of Microsoft dynamics 365 and will get the in-depth insight that helps in developing customer engagement strategy along with features and functionalities related to operations.

Target Audience:

  • Application Consultants
  • Technology Consultant
  • Marketing/Sales/Pre-Sales Executives
This course prepares you for Exam MB2-717. Download Course Contents
Schedule & Prices
Course Details Schedule
Classroom Training*
Duration : 1 Day
Fee :  London: £4,500, Dubai : $1,320 , India : $945


December
09 (Bangalore)
09 (London)
16 (Chennai)
31 (London)
January
06 (Delhi)
06 (Dubai)
06 (London)
12 (Dubai)
13 (Bangalore)
13 (London)
20 (Chennai)
February
10 (Bangalore)
Instructor-Led Online Training
Duration : 1 Day
Fee :  $1,200


December
09
16
31
January
06
12
13
20
February
10
Fly-Me-a-Trainer
Duration : 1 Day
Fee : On Request
Client's Location
As per mutual convenience

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Course Prerequisites

  • The candidates should have basic knowledge of Microsoft Windows.


Upon Completion of this Course, you will accomplish following:-

  • Explore the different action types that can be taken on a record
  • Navigate through various client types
  • Track activities and data in Outlook
  • Examine marketing lists and how they can be used
  • Recognize how to plan and budget a marketing campaign
  • Understand what quick campaign is and when to use a marketing campaign
  • Work with records through various client types
  • Explore case types
  • Review the basic steps of the marketing process
  • Dive deeper into views and how they are utilized
  • Recognize the role of leads within Microsoft Dynamics 365

Give an edge to your career with Microsoft Dynamics certification training courses. Students can join the classes for Introduction to Dynamics 365 training & certification course at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.