CVP Development and Scripting Part 2 (CVPDS-2) Course Overview

Enroll for the 5-days CVP Development and Scripting Part 2 (CVPDS-2) training and certification course from Koenig solutions accredited by Cisco.

CVPD Scripting-Part 2 course provides in-depth coverage and hands-on practice of the more advanced programming topics of Call Studio such as web services and parsing their results, javascript, modularizing large applications, writing a speech recognition applications and advanced event handling.

Target Audience

This course is for Cisco customers, partners, and employees involved in UCCE/CVP or CVP Stand-alone deployments. Also it is ideal for application developers, programmers, sales and pre-sales, technical support, and project managers who wants to learn to script in CVP Call Studio and VXML Server.

Learning Objectives

Upon completion of this course, participants will learn the following:

  • RESTful Web Service (WS) Interface
  • Parse XML from a WS with XPath
  • Parse JSON with JsonPath
  • SOAP WSDL Web Services
  • SQL DB – Multiple Rows, Stored Procedures
  • JavaScript in Call Studio for String and Math functions; Date Validations and Creating Date-Time Variables
  • (New) Local Variables
  • Enhanced Event Handling
  • Subflows as Subroutines
  • Multiple Apps – Subdialogs, App Transfer
  • Write Comprehensive Nuance Speech Reco Studio Scripts with Grammars, Confidence, Nbest, Global Command

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

You will learn:

Module 1: JavaScript: Introduction to JavaScript
  • String functions: substring, string length, string replace, etc
  • Math functions: round, floor, ceiling, etc
  • Date functions: date or time arithmetic, validate dates, create formatted date/time variables
  • Customize alphanumeric strings for playback using Say It Smart
  • Remove invalid characters from data that would otherwise cause errors upon returning it to ICM
  • Use Post Man to test RESTful web service interface
  • Learn XPath syntax to parse XML response and test using Notepad++ and free online tools
  • Learn XPath expressions that select specific data from XML arrays
  • How to use the Studio REST Client Element and to parse XML responses in Studio
  • Set fetching properties for the voice browser
  • Learn JSON syntax, how to parse JSON responses, and test using JSONPath.com free online tools
  • Learn JSON path expressions to select specific data from JSON arrays
  • Use the Studio Rest Client element and JavaScript in Studio to parse JSON results
  • SOAPUI to test web service connection outside of Studio
  • Using the Studio Web Services Element
  • Learn to parse SOAP responses manually using XPath expressions
  • Select data to implement a Prompt Recorder application
  • Execute stored procedures in a SQL-based database
  • Select multiple rows from SQL DB and parse the result using XPath expressions
  • SubFlows – Subroutines (or ‘functions) for reusability and readability
  • Subdialogs – Calling another Studio application as a subroutine
  • Application Transfers – Go to another Studio application without returning
  • How to create the Google Dialogflow account and configure CVP
  • How to create a Google Dialogflow agent
  • Using the Call Studio Customer Virtual Assistant elements to interface with a Google Dialogflow agent
  • Understanding grammars: builtin, inline, external
  • Using Studio Digits, Number, Currency, YesNoMenu elements, Confirm if necessary
  • Studio Form Element to build a menu, invoke builtin grammars, point to URI-based grammars
  • Work with multiple results (N-Best list) Global Commands (HotLinks)
Live Online Training (Duration : 40 Hours) Fee On Request
Group Training
Online
15 - 19 Aug GTR 09:00 AM - 05:00 PM CST
(8 Hours/Day)
05 - 09 Sep GTR 09:00 AM - 05:00 PM CST
(8 Hours/Day)
03 - 07 Oct GTR 09:00 AM - 05:00 PM CST
(8 Hours/Day)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Physical Classroom Training with 4 hours /8 hours option is available. Enquire Now!
Ultra-Fast Track

If you can't spare 40 hours. We can offer you an Ultra-Fast Track for 20 hours
Enquire Now!

Course Prerequisites

CVPD Scripting Part 1 Course or Call Studio experience.

 

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FAQ's


Yes, fee excludes local taxes.
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The Fee includes:
  • Courseware
Yes, Koenig Solutions is a Cisco Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1-on-1 you can select your own schedule, other students can be merged but you select the schedule. Choose 1-on-1 if published schedule do not meet your requirement. If you also want a private session, opt for 1-on-1 Public.
Yes.
No, it is not included.
In both, you choose the schedule. In public, other participants can join, Private other participants want to join.
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It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes. You can access courseware for most vendors.
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Travel and Visa

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